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Hero BPO

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4.1

based on 28 Reviews

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Hero BPO Salaries in India

based on 72 latest salaries
Explore Salaries by Departments
Customer Success, Service & Operations Sales & Business Development
Designation Avg Annual Salary Open Jobs

Customer Service Associate

2 years exp. (AmbitionBox Estimate)
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₹1.9 L/yr - ₹2.4 L/yr

Team Manager Operations

11 years exp. (AmbitionBox Estimate)
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₹7.2 L/yr - ₹9.2 L/yr

Team Member/Team Leader

Experience: NA  (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Customer Service Agent

1 year exp. (AmbitionBox Estimate)
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₹15.1 L/yr - ₹19.3 L/yr

Senior Customer Service Executive

2 years exp. (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.4 L/yr

Office Assistant

6 years exp. (AmbitionBox Estimate)
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₹1.3 L/yr - ₹1.6 L/yr

Field Executive

2 years exp. (AmbitionBox Estimate)
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₹2.9 L/yr - ₹3.7 L/yr

Customer Executive

1 year exp. (AmbitionBox Estimate)
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₹0.1 L/yr - ₹0.2 L/yr

HR Executive

Fresher (AmbitionBox Estimate)
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₹0.9 L/yr - ₹1.2 L/yr

Customer Support Associate

3 years exp. (AmbitionBox Estimate)
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₹2 L/yr - ₹2.5 L/yr

Call Center Executive

2 years exp. (AmbitionBox Estimate)
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₹1.6 L/yr - ₹2.1 L/yr

Team Lead Operations

10 years exp. (AmbitionBox Estimate)
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₹2.8 L/yr - ₹3.6 L/yr

Call Center Agent

2 years exp. (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

BPO Executive

5 years exp. (AmbitionBox Estimate)
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₹0.2 L/yr - ₹0.3 L/yr

Telecaller

3 years exp. (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Telecaller Agent

6 years exp. (AmbitionBox Estimate)
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₹4 L/yr - ₹5.1 L/yr

CPA Manager

3 years exp. (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

CSR

Fresher (AmbitionBox Estimate)
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₹0.1 L/yr - ₹0.2 L/yr

Senior Executive

2 - 4 years exp. (4 salaries)
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₹2.1 L/yr - ₹3.1 L/yr

Executive

2 - 3 years exp. (AmbitionBox Estimate)
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₹5 L/yr - ₹6.4 L/yr

Last Updated: 14 Jul, 2024

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a manager - business analyst
Shifting from Bangalore to Hyderabad
I’m working in Bangalore for last 9 years. Currently I got 2 offers. 1. CTS - Bangalore (CTC - 22.7 LPA) 2. Deloitte - Hyderabad (CTC - 24.2 LPA) Is it good move to shift to Hyderabad for Deloitte ? Is it ok to ask the HR if my base location can be changed to Bangalore ? Please share your thoughts
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Salary related reviews for Hero BPO

4.1

Rated by 28 employees for salary & benefits

Associate in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 08 Apr 2018
5.0
 for  Salary and Benefits

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here.

read more
  • Salary - Excellent
    • +6 more

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.

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Associate

Full Time

 · 

Customer Care Department

5.0
  •  posted on 15 Apr 2019
3.0
 for  Salary and Benefits

Likes

I was an ex employee of HeroBpo but the company got ramped down from my location due to which I had to leave. It aas great working there

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  • Skill development - Good
    • +5 more

Dislikes

Compensation or bonus structures are not that attractive as compared to other companies in the same industry

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Customer Care Executive in Gurgaon / Gurugram

Coustmer service Department

5.0
  •  posted on 08 Aug 2017
-
 for  Salary and Benefits

Likes

i would like to thank first of all to hero bpo for prviding me Such a wonderfull platform.I had learnet so much things from this company.This is the right platform where anyone can improve our communication skills.. Wish u a good luck...

read more
  • Skill development - Excellent
    • +1 more

Associate in Gurgaon / Gurugram

Calling Department

5.0
  •  posted on 08 Aug 2017
-
 for  Salary and Benefits

Likes

Totally employee oriented company thats all i can say in a firm many times you are dissatsified with somethings but over all it was a really nice experiance i m willing to work again in hero bpo promation chances are very good over a nice firm

read more
  • Skill development - Good
    • +1 more

Dislikes

Proper management was not there every one takes things very lightly

see more salary related reviews
More about working at Hero BPO

Hero BPO Salary FAQs

How much does Hero BPO pay to its employees?
The average annual salary at Hero BPO varies depending on the role, experience, and location. The salary ranges for some popular designations at Hero BPO, are as follows:

Customer Service Associate ₹1.9 Lakhs to ₹2.4 Lakhs per year
Team Manager Operations ₹7.2 Lakhs to ₹9.2 Lakhs per year
Team Member/Team Leader ₹3.2 Lakhs to ₹4 Lakhs per year
Customer Service Agent ₹15.1 Lakhs to ₹19.3 Lakhs per year

The highest-paying role, Customer Care Executive, earns between ₹1.9 Lakh to ₹3.6 Lakhs per year. The top 10% of employees earn more than ₹7.5 Lakhs per year, and the top 1% earn over ₹21.6 Lakhs per year. Salaries at Hero BPO can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These salary estimates are based on data from 72 salaries submitted by Hero BPO employees. Hero BPO is rated 4.1 out of 5 stars by its employees on the salary and benefits parameter.

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Hero BPO Salaries by Location

Average annual salary in Hero BPO is INRunlock blur . Salary estimates are based on 72 Hero BPO latest salaries received from various employees of Hero BPO.

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