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This company page is being actively managed by HDFC Ergo General Insurance Team. If you also belong to the team, you can get access from here

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4.0

based on 3.2k Reviews

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New Delhi
Customer Success, Service & Operations

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HDFC Ergo General Insurance Customer Success, Service & Operations Department Salaries in New Delhi

based on 304 latest salaries
Designation Avg Annual Salary Open Jobs

Claims Specialist

2 years exp. · New Delhi (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Assistant Manager O&M

13 years exp. · New Delhi (AmbitionBox Estimate)
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₹5.4 L/yr - ₹7 L/yr

Assistant Customer Experience Management Manager

6 years exp. · New Delhi (AmbitionBox Estimate)
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₹4.1 L/yr - ₹5.2 L/yr

Backend Operations Executive

7 years exp. · New Delhi (AmbitionBox Estimate)
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₹4.1 L/yr - ₹5.2 L/yr

Escalation Desk Executive

5 years exp. · New Delhi (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.7 L/yr

Health Claims Executive

4 years exp. · New Delhi (AmbitionBox Estimate)
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₹3.9 L/yr - ₹4.9 L/yr

Lead Verifier

4 years exp. · New Delhi (AmbitionBox Estimate)
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₹3.1 L/yr - ₹3.9 L/yr

Senior Claim Specialist

2 years exp. · New Delhi (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Tellecaller Executive

3 years exp. · New Delhi (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Wfm Real Time Analyst

2 years exp. · New Delhi (AmbitionBox Estimate)
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₹3.5 L/yr - ₹4.5 L/yr

Escalation Specialist

5 years exp. · New Delhi (AmbitionBox Estimate)
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₹4.1 L/yr - ₹5.2 L/yr

Grievance Redressal Officer

8 years exp. · New Delhi (AmbitionBox Estimate)
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₹4.3 L/yr - ₹5.5 L/yr

Senior Executive

1 - 9 years exp. · New Delhi (50 salaries)
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₹1.9 L/yr - ₹5.5 L/yr

Executive

0 - 6 years exp. · New Delhi (18 salaries)
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₹2.1 L/yr - ₹4 L/yr

Associate

1 - 7 years exp. · New Delhi (13 salaries)
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₹2.4 L/yr - ₹4.1 L/yr

Manager

8 - 16 years exp. · New Delhi (12 salaries)
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₹5.9 L/yr - ₹11 L/yr

Senior Manager

10 - 18 years exp. · New Delhi (9 salaries)
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₹9 L/yr - ₹21.7 L/yr

Assistant Manager

3 - 10 years exp. · New Delhi (9 salaries)
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₹3 L/yr - ₹6.2 L/yr

Executive Operator

7 years exp. · New Delhi (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr

Last Updated: 8 Feb, 2025

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A&V ASSOCIATES
Salary Negotiation in an interview
Hi, I have had a first round of interview with the company. And mentioned my salary expectations as 15- 20% from my previous LPA. But after that I feel like I have undervalued my expectations. Being in the field for 9 years with the required skill, considering the market and the prospect company is a well known builder, i should have asked more. Anyway a face to face interview is scheduled next week. How to ask them a higher salary from what I have mentioned earlier. And how much I can ask more. Please help. Thanks in advance.
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Salary related reviews for HDFC Ergo General Insurance

3.7

Rated by 25 employees for salary & benefits

Operations Manager in Noida

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 10 Dec 2024
3.0
 for  Salary and Benefits

Likes

Salaries are on time

Dislikes

They need low package employees No scope of growth They don't know how to utilise the employees skills and what ever the skills you have learnt in past every thing will vanished due to non utilisation. If you have good reference you will get good post and salaries The new CEO is very poor in cost optimization Very soon this hdfc ergo will be in loss. There compititior will grow by taking some advantages. There policies are not employee and customer friendly

read more
  • Skill development - Bad
    • +4 more

Deputy Manager Operations in Cuttack

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 06 May 2023
1.0
 for  Salary and Benefits

Likes

Company it will be give benifits like mandatory leave and GMC etc

Dislikes

Work culture is very bad as lot of work loads but campare to work salary is low.Appraisal is always suspense even you work better you may face bad appraisal.Even on sat and sun you may have to work if work is overloaded.

read more
  • Salary - Bad
    • +5 more

Assistant Manager in Noida

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 01 Jun 2022
4.0
 for  Salary and Benefits

Likes

Teammates are supportive. There is a huge cafeteria. Company policies are good, appraisals are fair.

  • Salary - Good
    • +5 more

Dislikes

Salary is good but career growth is slow. On the job training is not given properly to new joinees. work environment is not good..every Saturday is working however company gave the holiday...

read more

Junior Associate in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 28 Mar 2023
1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

No promotion, no salary hike, people are more interested in office politics and gossiping, no recognition, sunday working 2 twice a month with no comp off, extra working hours with no extra pay.

read more
  • Salary - Bad
    • +5 more

Voice Process Executive in Airport Road

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 09 May 2023
1.0
 for  Salary and Benefits

Likes

There is nothing as such to like about this organisation

Dislikes

on paper TL is different and on floor TL is different. bossy people are around. No growth in terms of salary and knowledge. they use outdated systems.

read more
  • Salary - Bad
    • +5 more
see more salary related reviews

HDFC Ergo General Insurance interview questions by designations

Senior Executive (12)Deputy Manager (11)Assistant Manager (8)Sales Executive (6)
View all 136 interview experiences

Know more about HDFC Ergo General Insurance New Delhi

More about working at HDFC Ergo General Insurance

HDFC Ergo General Insurance Salary FAQs

How much does HDFC Ergo General Insurance pay per year?
The average HDFC Ergo General Insurance salary ranges from approximately ₹0.8 Lakh to ₹1.8 Lakh per year for a Internship Trainee and ₹43 Lakhs to ₹61.8 Lakhs per year for a Vice President- HR. Salary estimates are based on 304 HDFC Ergo General Insurance salaries received from various employees of HDFC Ergo General Insurance. HDFC Ergo General Insurance employees rate the overall salary and benefits package 3.7/5 stars.
What is the highest salary in HDFC Ergo General Insurance?
The highest-paying job at HDFC Ergo General Insurance is a Vice President- HR with a salary of ₹43 Lakhs to ₹61.8 Lakhs per year. The top 10% of employees earn more than ₹14.02 lakhs per year. The top 1% earn more than a whopping ₹38.34 lakhs per year.
What is the minimum salary in HDFC Ergo General Insurance?
Minimum salary at HDFC Ergo General Insurance depends on the role you are applying for. For Sales Executive the minimum salary is ₹1 Lakh to ₹4.5 Lakhs per year, and for Associate the minimum salary is ₹1.8 Lakh to ₹5.2 Lakhs per year and so on.
What is the salary package for freshers in HDFC Ergo General Insurance?
The average salary at HDFC Ergo General Insurance for freshers varies from ₹1.7 Lakh to ₹3.2 Lakhs per year for Customer Service Executive and ₹5.3 Lakhs to ₹14.8 Lakhs per year for Management Trainee.
What is the notice period at HDFC Ergo General Insurance in Customer Success, Service & Operations Department in New Delhi?
According to AmbitionBox, 48% of the HDFC Ergo General Insurance employees in Customer Success, Service & Operations Department in New Delhi reported a notice period of 3 Months, 26% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 221 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at HDFC Ergo General Insurance , New Delhi is INRunlock blur . Salary estimates are based on 304 HDFC Ergo General Insurance latest salaries received from various employees of HDFC Ergo General Insurance.

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