HDFC Bank Customer Success, Service & Operations Department Salaries in Thane

Likes

... is outstanding. Obviously as Hdfc bank is first in brand there is job security. As I was in retail branch banking salary is good for your operations work but appraisal depends on your accomplishment of sales target. But doing both operations and sales is difficult as I was in teller counter. So i will tell overall Hdfc bank is my favorite bank but i will suggest retail branch banking is worst in any private banks. If you are a sales oriented person then it's suits you.

Dislikes

Compensation is decent but growth is slow. As I m in operations level as teller they will not take the work we are doing in consideration for growth and appraisals they simply check the sales target. Bonus also depends on that. This is not fair. They only give basic training. There is no on job training for freshers. There is hundreds of products who will learn us. In a year there was training and exams only to improve skills and to know about third party products.

Likes

Salary is the only like

Dislikes

Work balance is there but no life. Extended hours of working even when you are not supposed to stay. Hr just a pacifier rather than problem solving or solution provided If you are single it will be a best place because you have no time to concentrate on the family

Likes

Learning on own by taking help of mails and circulars

Dislikes

Pay, salary benefits, appraisals, bonus, transfer to nearest residence even after serving for more than 15 years. No proper response from Supervisor, mentors nad his superiors including HR regarding pay and other seniors.

Likes

We are compensated for every product we brought in to the bank.Very excellent incentive bonus and commendable increment as to the position we occupy in the bank.Promotion to the next cadre according to your performance very strictly.

Dislikes

We are tensed on several occasions due to non performance on several occasions.The attitude of seniors is very bad.

Likes

I like everything except not paying correct salary to the person who is responsible and complete their works even no good ratings

Dislikes

... still not given good rating as they informed me tht they will give good rating.and salary hike but only 1200 increased in my salary nowadays we are not getting anything with 1200 I hope management should understand about the situation of all