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HCLTech Verified Tick

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3.5

based on 35.5k Reviews

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Kolkata
Customer Success, Service & Operations

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HCLTech Customer Success, Service & Operations Department Salaries in Kolkata

based on 22 latest salaries
Designation Avg Annual Salary Open Jobs

Senior Quality Analyst

4 - 5 years exp. · Kolkata (AmbitionBox Estimate)
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₹5.6 L/yr - ₹6.2 L/yr

Software Analyst

3 - 4 years exp. · Kolkata (AmbitionBox Estimate)
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₹4.8 L/yr - ₹5.5 L/yr

Specialist Engineer

5 - 6 years exp. · Kolkata (AmbitionBox Estimate)
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₹4.5 L/yr - ₹6 L/yr

Back Office Associate

5 - 6 years exp. · Kolkata (AmbitionBox Estimate)
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₹1.5 L/yr - ₹2 L/yr

Starting your career? Discover HCLTech fresher salaries in India

Cce Executive

6 - 7 years exp. · Kolkata (AmbitionBox Estimate)
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₹1.7 L/yr - ₹2.2 L/yr

Senior Team Leader Operations

8 - 9 years exp. · Kolkata (AmbitionBox Estimate)
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₹7 L/yr - ₹7.4 L/yr

Senior Service Desk Analyst

2 years exp. · Kolkata (AmbitionBox Estimate)
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₹4 L/yr - ₹5.7 L/yr

Knowledge Specialist

3 years exp. · Kolkata (AmbitionBox Estimate)
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₹6.8 L/yr - ₹8.6 L/yr

Incident Management Specialist

2 years exp. · Kolkata (AmbitionBox Estimate)
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₹6.5 L/yr - ₹12.5 L/yr

Senior Technology Support Executive

2 years exp. · Kolkata (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

CCE

Fresher · Kolkata (AmbitionBox Estimate)
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₹1.3 L/yr - ₹1.7 L/yr

Client Success Manager

10 years exp. · Kolkata (AmbitionBox Estimate)
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₹8.6 L/yr - ₹10.9 L/yr

Engineer- Customer Support

8 years exp. · Kolkata (AmbitionBox Estimate)
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₹2.1 L/yr - ₹3.1 L/yr

Resource Coordinator

1 year exp. · Kolkata (AmbitionBox Estimate)
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₹0.9 L/yr - ₹1.2 L/yr

Manager Client Servicing

8 years exp. · Kolkata (AmbitionBox Estimate)
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₹8.6 L/yr - ₹10.9 L/yr

Team Lead and Project Manager

8 years exp. · Kolkata (AmbitionBox Estimate)
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₹4.8 L/yr - ₹6.1 L/yr

Last Updated: 8 Jan, 2025

What people are saying about HCLTech

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wondrousmanhattan
Verified Icon
1w
works at
HCLTech
Suggest how to switch support to MERN
Hey there! I'm working in HCLTECH and have 3 years of experience in a support project simple copy and paste. I have learned HTML, CSS, Javascript, React.js , Node.ja (MERN stack). Also giving an interview right now 10-11 I have appeared. Not selected anywhere. Some interviews I have answered all questions but I didn't hear back. Asking for expected CTC 8 lpa and current is 4lpa. Please suggest how to crack a MERN interview. Do I need to be ready for machine coding rounds Because in the first round I have an idea right now, javascript basics, some coding questions on array and strings also concept of react and node. Please suggest what areas I should focus on. How to tell the interviewer I am a MERN developer not working on a support project because one interviewer had doubts. If someone switched please share your experience Thank you all for your time.
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Salary related reviews for HCLTech

3.0

Rated by 9 employees for salary & benefits

Engineer in Kolkata

Customer Success, Service & Operations Department

3.0
  •  posted on 30 Nov 2017
4.0
 for  Salary and Benefits

Likes

The work culture in this company is very good as I can make decision about any work depending on customer. colleagues are very helpful.

read more
  • Salary - Good
    • +3 more

Dislikes

The thing I dislike most in this company is salary growth. Salary hike not depends on appraisal comment and work pressure. It is pathetic while I have to work up to full satisfaction of customer as well as company and get good review and appreciation but at the time of increment upper stack holders are least bother about salary increment.

read more
  • Promotions - Poor

Analyst in Nagpur

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 03 Feb 2025
1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

They don’t provide you compensation on basic pay. They will increase your variable incomes like HRA and will keep the basic pay as it is. No promotion. HRs does not take responsibility for anything. Don’t work here if you want to live a stress free life.

read more
  • Salary - Bad
    • +5 more

Senior Analyst in Nagpur

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 25 Jan 2025
1.0
 for  Salary and Benefits

Likes

Worklife balance is good also have opportunities to develop the new skills.

  • Skill development - Good
    • +2 more

Dislikes

There is no specific criteria for promotion and salary hike for laterals is not satisfied. Some time they won't give hike. They won't provide valid reason also. Very disappointed in terms of salary hike and promotions.

read more
  • Salary - Bad
    • +1 more

Technical Lead in Noida

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 27 Dec 2024
1.0
 for  Salary and Benefits

Likes

For learning and experience this is good company.

  • Skill development - Good

Dislikes

Negligible appraisal. No promotions . There is no standard of giving salary. Junior employee in same team with lower band could have higher salary than senior with upper band. They do not give any goodies on Diwali/new year. They do not give any money on referrals. Just the extra miles points.

read more
  • Salary - Bad
    • +2 more

Analyst in Chennai

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 03 Dec 2024
4.0
 for  Salary and Benefits

Likes

Work life balance is great but depends on project and the management. Great choice to Kickstart career for the recent graduate.

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  • Salary - Good
    • +6 more

Dislikes

No relevance for the LPA mentioned and take-home salary. Too many cuttings and dispersion. Don't expect hike and appraisals every year. Just for name sale they release and provide perks.

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see more salary related reviews

HCLTech interview questions by designations

Software Engineer (301)Technical Lead (186)Lead Engineer (156)Analyst (115)
View all 3.7k interview experiences

Know more about HCLTech Kolkata

More about working at HCLTech
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HCLTech Salary FAQs

How much does HCLTech pay per year?
The average HCLTech salary ranges from approximately ₹1 Lakh to ₹1.1 Lakh per year for a Network Field Engineer and ₹55 Lakhs to ₹1.4 Crore per year for a Vice President Operations. Salary estimates are based on 22 HCLTech salaries received from various employees of HCLTech. HCLTech employees rate the overall salary and benefits package 3.0/5 stars.
What is the highest salary in HCLTech?
The highest-paying job at HCLTech is a Vice President Operations with a salary of ₹55 Lakhs to ₹1.4 Crore per year. The top 10% of employees earn more than ₹21 lakhs per year. The top 1% earn more than a whopping ₹34.46 lakhs per year.
What is the minimum salary in HCLTech?
Minimum salary at HCLTech depends on the role you are applying for. For Analyst the minimum salary is ₹1.3 Lakh to ₹6.7 Lakhs per year, and for Software Engineer the minimum salary is ₹1.7 Lakh to ₹8 Lakhs per year and so on.
What is the salary package for freshers in HCLTech?
The average salary at HCLTech for freshers varies from ₹1 Lakh to ₹2 Lakhs per year for Software Developer Intern and ₹12 Lakhs to ₹22 Lakhs per year for Global Engagement Manager.
What is the notice period at HCLTech in Customer Success, Service & Operations Department in Kolkata?
According to AmbitionBox, 41% of the HCLTech employees in Customer Success, Service & Operations Department in Kolkata reported a notice period of 3 Months, 23% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 76 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at HCLTech , Kolkata is INRunlock blur . Salary estimates are based on 22 HCLTech latest salaries received from various employees of HCLTech.

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