HCLTech Customer Service Analyst Salaries by 2 Employees

3 - 4 years exp.

₹3.3 Lakhs - ₹4.3 Lakhs

Low Confidence

Salary of majority employees

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Salaries in different departments

Customer Success, Service & Operations Customer Service Analyst Salary 3 years exp. (AmbitionBox Estimate)	₹1.7 L/yr - ₹2 L/yr
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Marketing & Communication Customer Service Analyst Salary 4 years exp. (AmbitionBox Estimate)	₹5 L/yr - ₹6.1 L/yr

Last Updated: 17 Mar 2023

Companies similar to HCLTech for Customer Service Analyst

Company name	Avg Annual Salary	Open Jobs
Accenture Customer Service Analyst Salary 2 - 9 years exp. (175 salaries)	₹2.6 L/yr - ₹10 L/yr 81% more	2 job openings
Wipro Customer Service Analyst Salary 0 - 11 years exp. (7 salaries)	₹3.1 L/yr - ₹5.9 L/yr 9% more
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Genpact Customer Service Analyst Salary 3 - 9 years exp. (5 salaries)	₹0.7 L/yr - ₹5.8 L/yr 1% more
eClerx Customer Service Analyst Salary 0 - 1 year exp. (4 salaries)	₹2.2 L/yr - ₹3 L/yr 33% less
TCS Customer Service Analyst Salary 4 - 18 years exp. (4 salaries)	₹4.7 L/yr - ₹10 L/yr 89% more
HCL Group Customer Service Analyst Salary 2 - 4 years exp. (3 salaries)	₹1.8 L/yr - ₹2 L/yr 52% less

Customer Service Analyst salary at HCLTech ranges between ₹3.3 Lakhs to ₹4.3 Lakhs per year for employees with experience between 3 years to 4 years. Salary estimates are based on 2 latest salaries received from various employees of HCLTech.

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Salary related reviews for HCLTech

5.0

Rated by 1 employees for salary & benefits

Senior Analyst in Chennai

Full Time

IT & Information Security Department

2.0

• posted on 28 Jan 2025

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

...s company and Note : ( you don't have an allowance for US projects Night shift). You don't get your "Variable pay" Every three months, they create new policies without any information. One of these policies seems like a way to steal your salary under the name of EPB adjustment Monthly For example, it starts with 500Rs and may increase based on your salary range. The HR and US project manager are the worst Both are well-trained to fool the employees. I can write more about this kind of issue, But I don't have time. please check with other comments and employees

Salary - Bad

+6 more

Senior Analyst in Nagpur

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 25 Jan 2025

1.0

for Salary and Benefits

Likes

Worklife balance is good also have opportunities to develop the new skills.

Skill development - Good

+2 more

Dislikes

There is no specific criteria for promotion and salary hike for laterals is not satisfied. Some time they won't give hike. They won't provide valid reason also. Very disappointed in terms of salary hike and promotions.

Salary - Bad

+1 more

Senior Analyst in Noida

Full Time

Engineering - Hardware & Networks Department

3.0

• posted on 15 Jan 2025

1.0

for Salary and Benefits

Likes

Food available everytime in cafeteria. Outside view is good .

Skill development - Good

+2 more

Dislikes

Perks and benefits are not good and deduction in salary on the basis of performance which is not good by compony . Every employee wants more and more hikes and who do not perform well for money . Who wants deduction but compony policy is to deduct from variables on the basis of performance .washrooms and breakout area are not hygienic .

Salary - Bad

+1 more

Senior Analyst in Bangalore / Bengaluru

Full Time

IT & Information Security Department

3.0

• posted on 15 Jan 2025

3.0

for Salary and Benefits

Likes

Biased managements

Dislikes

I have been working here from 2.5 years and there was no hike from past 2 years last month received hike even that is not justified. No Proper clarification for anything, Their Unified ticket tool is also not worth their team is not responding properly. They are just closing the tickets without clarifications.

Promotions - Bad

+1 more

Analyst in Noida

Full Time

IT & Information Security Department

4.0

• posted on 31 Dec 2024

3.0

for Salary and Benefits

Likes

Apart from job security , there is nothing. Also if you are fresher you can start your carrier since it is so called big MNC, but don't stay here more than 2 years if you are fresher.

Job security - Good

Dislikes

Nothing good here, everything is bad apart from job security. No growth No hike , No work balance No support from senior's

Promotions - Poor

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What people are saying about HCLTech

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goodtoknow293

1w (edited)

currently not working

Hcl Tech EPB ( engagement or employee performance bonus) deduction issue.

Hi friends, I am sharing an important information with you. I have recently joined HCL tech. Last December, 2024 my first quarterly appraisal was done. I got near about 7+ out of 10. As of now everything was okay. But this month i.e March,2025 I got only 30% of my EPB component. I then connected with my HR and Manager and RM also but no response. Everyone said, I will check it etc etc....then I talked to one of my colleagues and got to know that if the rating is below 8.5 then 20 to 30% of the EPB component will be credited. Wow 😂...really shocked. Every one in HCL has this issue or concern. So guys if you are a new joiner, be cautious about your quarter or annual rating. Do not accept less than 8.5 or else it will be hugely impacted to your salary slip. Also 7.15 out of 10 is around 70%+...but how they were calculated 30%.. don't know...really bad policy implementation...I am now deciding to leave it now...

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HCLTech Customer Service Analyst Salary FAQs

How the salary growth look like for a Customer Service Analyst at HCLTech in India?

The salary growth for a Customer Service Analyst at HCLTech depends on factors such as experience, performance, and promotions. On average, a Customer Service Analyst can expect the following growth trajectory at HCLTech:

Experience	Average Salary Range
3 years	₹1.7 Lakhs to ₹2.1 Lakhs per year
4 years	₹5.0 Lakhs to ₹6.4 Lakhs per year

and so on.

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HCLTech Customer Service Analyst Salaries

HCLTech Customer Service Analyst salary in India ranges between ₹3.3 Lakhs to ₹4.3 Lakhs. This is an estimate based on latest salaries received from employees of HCLTech.

HCLTech Customer Service Analyst salaries in India

Companies similar to HCLTech for Customer Service Analyst

Similar Designation salaries in HCLTech

Salary related reviews for HCLTech

Senior Analyst in Chennai

Senior Analyst in Nagpur

Senior Analyst in Noida

Senior Analyst in Bangalore / Bengaluru

Analyst in Noida

HCLTech Customer Service Analyst Salary FAQs

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