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Hansa Direct

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3.6

based on 133 Reviews

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Customer Success, Service & Operations

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Hansa Direct Customer Success, Service & Operations Department Salaries in India

based on 150 latest salaries
Designation Avg Annual Salary Open Jobs

Relationship Executive

0 - 6 years exp. (21 salaries)
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₹1 L/yr - ₹3.9 L/yr

Customer Service Executive

0 - 6 years exp. (13 salaries)
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₹1.5 L/yr - ₹3.5 L/yr

Relationship Manager

1 - 7 years exp. (12 salaries)
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₹2.8 L/yr - ₹4.5 L/yr

Customer experience Manager

0 - 8 years exp. (6 salaries)
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₹3.6 L/yr - ₹4.2 L/yr

Starting your career? Discover Hansa Direct fresher salaries in India

Team Lead

5 - 7 years exp. (5 salaries)
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₹3.5 L/yr - ₹5 L/yr

Operations Manager

11 - 13 years exp. (4 salaries)
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₹8 L/yr - ₹12 L/yr

Customer Service Advisor

1 - 3 years exp. (3 salaries)
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₹1.8 L/yr - ₹2.4 L/yr

Senior Team Leader

4 - 7 years exp. (3 salaries)
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₹3.6 L/yr - ₹5.3 L/yr

Customer Care Executive

0 - 5 years exp. (3 salaries)
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₹1.8 L/yr - ₹2.4 L/yr

Customer Service Associate

1 - 5 years exp. (3 salaries)
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₹2 L/yr - ₹2.2 L/yr

Customer Relationship Manager

3 - 4 years exp. (3 salaries)
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₹3 L/yr - ₹3.9 L/yr

CRM Executive

1 - 4 years exp. (3 salaries)
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₹2.1 L/yr - ₹2.8 L/yr

CSR Executive

3 - 7 years exp. (3 salaries)
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₹2.2 L/yr - ₹2.4 L/yr

Sales Executive

0 - 2 years exp. (AmbitionBox Estimate)
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₹2 L/yr - ₹2.5 L/yr

SME

2 - 3 years exp. (AmbitionBox Estimate)
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₹3.4 L/yr - ₹4.3 L/yr

Email Support Executive

1 - 2 years exp. (AmbitionBox Estimate)
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₹3 L/yr - ₹3.9 L/yr

KYC Executive

0 - 1 year exp. (AmbitionBox Estimate)
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₹1.6 L/yr - ₹2 L/yr

MIS Executive

1 - 2 years exp. (AmbitionBox Estimate)
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₹2.9 L/yr - ₹3.7 L/yr

Head Operations

15 - 16 years exp. (AmbitionBox Estimate)
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₹24.3 L/yr - ₹31 L/yr

Deputy Manager

10 years exp. (AmbitionBox Estimate)
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₹5.3 L/yr - ₹6.8 L/yr

Last Updated: 8 Feb, 2025

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A&V ASSOCIATES
Salary Negotiation in an interview
Hi, I have had a first round of interview with the company. And mentioned my salary expectations as 15- 20% from my previous LPA. But after that I feel like I have undervalued my expectations. Being in the field for 9 years with the required skill, considering the market and the prospect company is a well known builder, i should have asked more. Anyway a face to face interview is scheduled next week. How to ask them a higher salary from what I have mentioned earlier. And how much I can ask more. Please help. Thanks in advance.
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Salary related reviews for Hansa Direct

3.4

Rated by 47 employees for salary & benefits

Senior MIS Executive in Airoli, Navi Mumbai

Full Time

 · 

Data Science & Analytics Department

1.0
  •  posted on 03 Jun 2022
1.0
 for  Salary and Benefits

Likes

Work culture is okk, not much pressure and time bound things.

  • Job security - Good

Dislikes

I worked there for 4 yrs and 7 months, in covid era I admitted in covid center, in that situation also I worked I support as no one willing to take my work load, but when appraisal time come company forget me or my superior not highlight my support at that situation, I wasn't got salary hike but other operation person got. Very very disappointed for me. I haven't received salary hike for last 2 yrs finally I moved to other job. There is ZERO value to MIS executive in this company and the person who don't have knowledge are on high post, how talent acquisition work in this company is the question.

read more
  • Salary - Bad
    • +4 more

Quality Analyst in Airoli, Navi Mumbai

Quality Assurance Department

2.0
  •  posted on 31 May 2022
1.0
 for  Salary and Benefits

Likes

...nager & QTL was not, Management work on favouritism, No appraisals were satisfy. No bonus nothing.

read more

Dislikes

There is a lot of politics which management doesn't address. There was no learning.

  • Salary - Bad
    • +5 more

Relationship Executive in Navi Mumbai

Other Department

2.0
  •  posted on 07 Jan 2022
1.0
 for  Salary and Benefits

Likes

No comments

  • Job security - Good

Dislikes

...s promotion uska.....request to think twice before joining hansa direct ......there is no increment in salary no growth ...nothing

read more
  • Salary - Bad
    • +4 more

Relationship Executive in Navi Mumbai

Other Department

1.0
  •  posted on 14 Oct 2021
1.0
 for  Salary and Benefits

Likes

There is nothing to like this company

Dislikes

...riyani he is such a nonsense guy he don't know how to communicate with person .And they don't Increase the salary of employees who is working frm 3 year .And The Trainer and The Trainer Manager they don't know how to talk with employee guys pls if you want job dont go for interview in hansa direct.

read more
  • Salary - Bad
    • +6 more

CSR (customer Service Representatives) in Navi Mumbai Airoli

Sales & Business Development Department

2.0
  •  posted on 04 Jul 2020
2.0
 for  Salary and Benefits

Likes

Hansa direct wasted our maximum years of service during lockdown no pay for may june fhansa firect had deprieved its employees getting salary less than 15000 160000 neither psid salaty to yhem gor may june not even given given most of them work from homeor csrs only is it look iso 9001 2015 certified company

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Dislikes

Salaries is not so good compare to our work hansa direct concern towards agents they already select then for show conductijp so least expectation for growth team leader managers malai kha rahe hai agents jaan se jaan rahe hai exampleis absolutely good to justify on what ground given iso 9001 2015 certificate

read more
  • Salary - Poor
    • +6 more
see more salary related reviews

Hansa Direct interview questions by designations

Relationship Manager (1)Team Leader (Nontechnical) (1)Director (1)Telecalling Executive (1)
View all 7 interview experiences
More about working at Hansa Direct

Hansa Direct Salary FAQs

How much does Hansa Direct pay per year?
The average Hansa Direct salary ranges from approximately ₹1 Lakh to ₹2.2 Lakhs per year for a B.P.O and ₹7.2 Lakhs to ₹12 Lakhs per year for a Operations Manager. Salary estimates are based on 150 Hansa Direct salaries received from various employees of Hansa Direct. Hansa Direct employees rate the overall salary and benefits package 3.4/5 stars.
What is the highest salary in Hansa Direct?
The highest-paying job at Hansa Direct is a Operations Manager with a salary of ₹7.2 Lakhs to ₹12 Lakhs per year. The top 10% of employees earn more than ₹5.80 lakhs per year. The top 1% earn more than a whopping ₹22.09 lakhs per year.
What is the minimum salary in Hansa Direct?
Minimum salary at Hansa Direct depends on the role you are applying for. For Customer Care Executive the minimum salary is ₹1.7 Lakh to ₹3.3 Lakhs per year, and for Customer Service Executive the minimum salary is ₹1.2 Lakh to ₹4 Lakhs per year and so on.
What is the salary package for freshers in Hansa Direct?
The average salary at Hansa Direct for freshers is ₹1.9 Lakhs per year for Relationship Executive.
What is the notice period at Hansa Direct in Customer Success, Service & Operations Department?
According to AmbitionBox, 41% of the Hansa Direct employees in Customer Success, Service & Operations Department reported a notice period of 1 Month, 30% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 112 responses on AmbitionBox in last 2 years.

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Hansa Direct Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at Hansa Direct is INRunlock blur . Salary estimates are based on 150 Hansa Direct latest salaries received from various employees of Hansa Direct.

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