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Hansa Direct

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3.7

based on 128 Reviews

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Customer Success, Service & Operations

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Hansa Direct Customer Success, Service & Operations Department Salaries in India

based on 148 latest salaries
Designation Avg Annual Salary Open Jobs

Senior Customer Executive

7 years exp. (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Agent

2 years exp. (AmbitionBox Estimate)
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₹1.5 L/yr - ₹1.9 L/yr

Process Trainer

7 years exp. (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr

Senior Relationship Executive

6 years exp. (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.4 L/yr

Call Center Executive

2 years exp. (AmbitionBox Estimate)
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₹1.6 L/yr - ₹2.1 L/yr

Trainer

3 years exp. (AmbitionBox Estimate)
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₹3.1 L/yr - ₹4 L/yr

Team Lead Operations

3 years exp. (AmbitionBox Estimate)
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₹3.7 L/yr - ₹4.7 L/yr

Telecaller

Fresher (AmbitionBox Estimate)
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₹2.9 L/yr - ₹3.7 L/yr

Online Reputation Management Executive

3 years exp. (AmbitionBox Estimate)
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₹2.8 L/yr - ₹3.6 L/yr

Senior Csr Executive

9 years exp. (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.8 L/yr

Web Chat Executive

3 years exp. (AmbitionBox Estimate)
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₹1.6 L/yr - ₹2 L/yr

Social Media Executive

2 years exp. (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Customer experience Executive

Fresher (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.8 L/yr

Customer Representative Executive

4 years exp. (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Assistant Manager

8 - 14 years exp. (5 salaries)
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₹4.5 L/yr - ₹6.1 L/yr

Senior Executive

14 - 15 years exp. (AmbitionBox Estimate)
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₹3 L/yr - ₹3.9 L/yr

Executive

1 year exp. (AmbitionBox Estimate)
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₹1.7 L/yr - ₹2.1 L/yr

QA

2 years exp. (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

Last Updated: 19 Dec, 2024

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Salary Discussions, Hike & Promotions
2w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for Hansa Direct

3.5

Rated by 43 employees for salary & benefits

Senior MIS Executive in Airoli, Navi Mumbai

Full Time

 · 

Data Science & Analytics Department

1.0
  •  posted on 03 Jun 2022
1.0
 for  Salary and Benefits

Likes

Work culture is okk, not much pressure and time bound things.

Dislikes

I worked there for 4 yrs and 7 months, in covid era I admitted in covid center, in that situation also I worked I support as no one willing to take my work load, but when appraisal time come company forget me or my superior not highlight my support at that situation, I wasn't got salary hike but other operation person got. Very very disappointed for me. I haven't received salary hike for last 2 yrs finally I moved to other job. There is ZERO value to MIS executive in this company and the person who don't have knowledge are on high post, how talent acquisition work in this company is the question.

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Quality Analyst in Airoli, Navi Mumbai

Quality Assurance Department

2.0
  •  posted on 31 May 2022
1.0
 for  Salary and Benefits

Likes

...nager & QTL was not, Management work on favouritism, No appraisals were satisfy. No bonus nothing.

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Dislikes

There is a lot of politics which management doesn't address. There was no learning.

Relationship Executive in Navi Mumbai

Other Department

2.0
  •  posted on 07 Jan 2022
1.0
 for  Salary and Benefits

Likes

No comments

Dislikes

...s promotion uska.....request to think twice before joining hansa direct ......there is no increment in salary no growth ...nothing

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Relationship Executive in Navi Mumbai

Other Department

1.0
  •  posted on 14 Oct 2021
1.0
 for  Salary and Benefits

Likes

There is nothing to like this company

Dislikes

...riyani he is such a nonsense guy he don't know how to communicate with person .And they don't Increase the salary of employees who is working frm 3 year .And The Trainer and The Trainer Manager they don't know how to talk with employee guys pls if you want job dont go for interview in hansa direct.

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CSR (customer Service Representatives) in Navi Mumbai Airoli

Sales & Business Development Department

2.0
  •  posted on 04 Jul 2020
2.0
 for  Salary and Benefits

Likes

Hansa direct wasted our maximum years of service during lockdown no pay for may june fhansa firect had deprieved its employees getting salary less than 15000 160000 neither psid salaty to yhem gor may june not even given given most of them work from homeor csrs only is it look iso 9001 2015 certified company

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Dislikes

Salaries is not so good compare to our work hansa direct concern towards agents they already select then for show conductijp so least expectation for growth team leader managers malai kha rahe hai agents jaan se jaan rahe hai exampleis absolutely good to justify on what ground given iso 9001 2015 certificate

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see more salary related reviews

Hansa Direct interview questions by designations

Director (1)Telecalling Executive (1)Customer Care Agent (1)IT Associate (1)
View all 7 interview experiences
More about working at Hansa Direct

Hansa Direct Salary FAQs

How much does Hansa Direct pay per year?
The average Hansa Direct salary ranges from approximately ₹1 Lakh to ₹2.2 Lakhs per year for a B.P.O and ₹7.2 Lakhs to ₹12 Lakhs per year for a Operations Manager. Salary estimates are based on 148 Hansa Direct salaries received from various employees of Hansa Direct. Hansa Direct employees rate the overall salary and benefits package 3.5/5 stars.
What is the highest salary in Hansa Direct?
The highest-paying job at Hansa Direct is a Operations Manager with a salary of ₹7.2 Lakhs to ₹12 Lakhs per year. The top 10% of employees earn more than ₹6 lakhs per year. The top 1% earn more than a whopping ₹22.15 lakhs per year.
What is the minimum salary in Hansa Direct?
Minimum salary at Hansa Direct depends on the role you are applying for. For Customer Care Executive the minimum salary is ₹1.7 Lakh to ₹3.3 Lakhs per year, and for Customer Service Executive the minimum salary is ₹1.2 Lakh to ₹4 Lakhs per year and so on.
What is the salary package for freshers in Hansa Direct?
The average salary at Hansa Direct for freshers is ₹2.0 Lakhs per year for Relationship Executive.
What is the notice period at Hansa Direct in Customer Success, Service & Operations Department?
According to AmbitionBox, 38% of the Hansa Direct employees in Customer Success, Service & Operations Department reported a notice period of 1 Month, 32% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 105 responses on AmbitionBox in last 2 years.

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Hansa Direct Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at Hansa Direct is INRunlock blur . Salary estimates are based on 148 Hansa Direct latest salaries received from various employees of Hansa Direct.

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