Genpact Senior Service Desk Analyst Salaries by Employees (Updated 2025)

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₹4.3 Lakhs - ₹5.5 Lakhs

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Last Updated: 24 Apr 2023

Companies similar to Genpact for Senior Service Desk Analyst

Company name	Avg Annual Salary	Open Jobs
TCS Senior Service Desk Analyst Salary 2 - 9 years exp. (26 salaries)	₹3.1 L/yr - ₹6.3 L/yr 16% less
Wipro Senior Service Desk Analyst Salary 2 - 11 years exp. (20 salaries)	₹3.2 L/yr - ₹8 L/yr 13% more
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Infosys Senior Service Desk Analyst Salary 3 - 5 years exp. (5 salaries)	₹2.5 L/yr - ₹9.8 L/yr 4% more
HCLTech Senior Service Desk Analyst Salary 1 - 7 years exp. (35 salaries)	₹2.5 L/yr - ₹7.1 L/yr 9% less
Tech Mahindra Senior Service Desk Analyst Salary 3 - 8 years exp. (8 salaries)	₹3 L/yr - ₹6 L/yr At par
Cognizant Senior Service Desk Analyst Salary 3 - 7 years exp. (14 salaries)	₹4.1 L/yr - ₹9.6 L/yr 26% more
Accenture Senior Service Desk Analyst Salary 2 - 11 years exp. (4 salaries)	₹3.8 L/yr - ₹8.8 L/yr 19% more
IBM Senior Service Desk Analyst Salary 4 - 7 years exp. (4 salaries)	₹2.8 L/yr - ₹7 L/yr 3% less
Capgemini Senior Service Desk Analyst Salary 2 - 4 years exp. (8 salaries)	₹3 L/yr - ₹6.7 L/yr 2% more
NTT Data Information Processing Services Senior Service Desk Analyst Salary 4 - 9 years exp. (11 salaries)	₹5 L/yr - ₹7 L/yr 20% more
NTT Data Senior Service Desk Analyst Salary 1 - 5 years exp. (11 salaries)	₹3.4 L/yr - ₹5.4 L/yr 3% less
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DXC Technology Senior Service Desk Analyst Salary 0 - 2 years exp. (8 salaries)	₹2.8 L/yr - ₹4.2 L/yr 28% less
UST Senior Service Desk Analyst Salary 3 - 5 years exp. (3 salaries)	₹6.1 L/yr - ₹7.8 L/yr 38% more
Virtusa Consulting Services Senior Service Desk Analyst Salary 0 - 4 years exp. (3 salaries)	₹7 L/yr - ₹11 L/yr 72% more
HCL Group Senior Service Desk Analyst Salary 3 - 4 years exp. (3 salaries)	₹3.4 L/yr - ₹4.6 L/yr 19% less

Senior Service Desk Analyst salary at Genpact ranges between ₹4.3 Lakhs to ₹5.5 Lakhs per year for employees with 3 years of experience. Salary estimates are based on 1 latest salaries received from various employees of Genpact.

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Salary related reviews for Genpact

Analyst in Bangalore / Bengaluru

Full Time

Finance & Accounting Department

1.0

• posted on 13 May 2024

1.0

for Salary and Benefits

Likes

Management is poor and has very bad attitude There is nothing to like, except that salary was credited on time

Dislikes

Management Work culture People Retaining Ability to explore new processes Everything is missing It’s the worst place to be

Salary - Bad

+6 more

Senior Associate in Bangalore / Bengaluru

Full Time

Finance & Accounting Department

1.0

• posted on 13 Oct 2023

2.0

for Salary and Benefits

Likes

The only thing good about Genpact is Job Security.

Job security - Good

Dislikes

...ost cutting to the extent where there are no tissues provided in washroom. You will be forced to work on weekends without any additional pay. They won’t allow to carry phones to floor due to this you won’t be able to attend interview calls. 9 out of 10 people give this reason for still staying with Genpact. On the scale of 1 to 10 I would rate this company 2. Don’t join this company at any cost.

Salary - Poor

+5 more

Senior Software Engineer in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

4.0

• posted on 07 Feb 2024

2.0

for Salary and Benefits

Likes

In Genpact typically fosters a collaborative work environment where team members support each other, share knowledge, and work together to achieve common goals.

Skill development - Good

+1 more

Dislikes

Employees may feel that salary hike & promotion opportunities at Genpact are not transparent or fair.

Salary - Poor

+1 more

Senior Associate in Noida

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 24 Oct 2023

1.0

for Salary and Benefits

Likes

Anything

Dislikes

...r worked in such a dishonest company. Starting with HR, they delay meal tickets. The bonus that managers say we earn, are always paid at least 2 months late. I had a misfortune of horrible, prejudiced manager. He already told us to our face that he doesn't hire homosexual, because they are fragile. He always causes phychological terror with te team, if people don't do what he wants.

Salary - Bad

+6 more

Senior Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 19 Nov 2023

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

Promotion system is pathetic, lot of politics, no growth, no good salary, no transport, no night shift allowance, no family medical coverage, does not matter for them if you work for 1 year or 10 years for them.

Salary - Bad

+5 more

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What people are saying about Genpact

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superbmogambo

works at

Genpact

Hi All, I have been working with Genpact for 6 years in the OTC domain with the 4.5 lpa and received a call from HCL for Accounts payable. Can you please let me know how much a hike should I ask or salary expectations should be or?

Need Advice Experience of 6 years

6-7 lpa

7.5 to 8.5 lpa

More than 8.5

18 participants . poll closed

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Genpact Senior Service Desk Analyst Salary FAQs

What is the notice period for Senior Service Desk Analyst at Genpact?

According to AmbitionBox, 100% of the Genpact Senior Service Desk Analysts reported a notice period of 1 Month.This is based on 1 response on AmbitionBox in last 2 years.

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Genpact Senior Service Desk Analyst Salaries

Genpact Senior Service Desk Analyst salary in India ranges between ₹4.3 Lakhs to ₹5.5 Lakhs. This is an estimate based on latest salaries received from employees of Genpact.