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Genpact IT Helpdesk salaries in India

Annual salary range
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₹3.4 Lakhs - ₹4.3 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
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Salaries in different departments

Customer Success, Service & Operations
IT Helpdesk Salary
1 year exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹3.9 L/yr

IT & Information Security
IT Helpdesk Salary
1 year exp. (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.4 L/yr

Last Updated: 28 Feb 2024

Companies similar to Genpact for IT Helpdesk

Company name Avg Annual Salary Open Jobs
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Wipro IT Helpdesk Salary

0 - 6 years exp. (7 salaries)

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₹1.8 L/yr - ₹3.5 L/yr

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Accenture IT Helpdesk Salary

0 - 3 years exp. (3 salaries)

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₹2.7 L/yr - ₹5.5 L/yr

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Sutherland Global Services IT Helpdesk Salary

0 - 5 years exp. (15 salaries)

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₹2.3 L/yr - ₹5 L/yr

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₹4.2 L/yr - ₹6.1 L/yr

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CMS IT Services IT Helpdesk Salary

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₹2.4 L/yr - ₹7 L/yr

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IT Helpdesk salary at Genpact ranges between ₹3.4 Lakhs to ₹4.3 Lakhs per year for employees with 1 year of experience. Salary estimates are based on 2 latest salaries received from various employees of Genpact.

Similar Designation salaries in Genpact

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₹2.05 L/yr - ₹8.22 L/yr
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₹1.6 L/yr - ₹10.6 L/yr
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₹1 L/yr - ₹6 L/yr
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₹1.1 L/yr - ₹3 L/yr
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₹2 L/yr - ₹9 L/yr
IT Manager Salary
(38 salaries)
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₹11 L/yr - ₹23.2 L/yr
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₹6 L/yr - ₹14 L/yr
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₹3 L/yr - ₹10 L/yr
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₹1.1 L/yr - ₹4.5 L/yr
L2 Engineer Salary
(14 salaries)
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₹5.85 L/yr - ₹9 L/yr

Top skills at Genpact for IT Helpdesk

L2 Communication Skills L1 Desktop Support

Salary related reviews for Genpact

Full Time

 · 

IT & Information Security Department

3.0
  •  posted on 12 Oct 2023

3.0
 for  Salary and Benefits

Likes

Monopoly of few people, Nothing to Learn, If you join here. you will be stuck without any learning. Do not join in their IT section. You will never be get a chance to grow. Most of the employees are working here atleast for last 15 years which is good and bad both..because 3 months notice period never be compromised. Increment is just a name.

read more
  • Job security - Good

Dislikes

Monopoly Work life balance is zero. Apart from salary ,Nothing for whole team. Lengthy process for small task.

read more
  • Skill development - Bad
    +4 more

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 20 Jan 2025

1.0
 for  Salary and Benefits

Likes

Culture, ethical standards,policy, environment etc except salary structure.

read more
  • Job security - Excellent
    +1 more

Dislikes

...process.really bad management lots of vintage employees exited from TMP process. Moreover since last many years I was highlighted in amber about salary structure.those who were vintage employees got less salary package while new joiner getting high pay of salary.please improve this issue.

read more
  • Salary - Bad
    +2 more

Full Time

 · 

Engineering - Software & QA Department

3.0
  •  posted on 17 Jan 2025

3.0
 for  Salary and Benefits

Likes

Job security is ok Good work life balance that to depends on project

  • Job security - Good
    +1 more

Dislikes

How much good project you got depends on ur luck. Salary hikes to most of candidate is in one digit only. Getting promotions is very tough one of my friend worked for 6 year but not got promotion

read more
  • Skill development - Poor
    +1 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 17 Jan 2025

1.0
 for  Salary and Benefits

Likes

There is nothing to like about this company.

Dislikes

High attrition rate, poor work life balance, poor salary hikes, over the shifts work, cannot move to other projects easily and life will be stressed. Better to sell chai and samosa. Then after, Even you can make better money then average assistant manager of Genpact

read more
  • Salary - Bad
    +5 more

Full Time

 · 

Finance & Accounting Department

1.0
  •  posted on 15 Jan 2025

3.0
 for  Salary and Benefits

Likes

...ams as well with no direct reporting, like working as an SME without incentives. You only have the salary to survive with no motivation, no visibility of promotion, and nowadays no job security as well.

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Dislikes

Everything, no work-life balance, no visibility of promotion, demotivating management, no incentive plan for MT and above while they work like a slave

read more
  • Skill development - Poor
    +4 more
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Genpact IT Helpdesk Salary FAQs

What is the notice period for IT Helpdesk at Genpact?
According to AmbitionBox, 100% of the Genpact IT Helpdesks reported a notice period of 15 days or less.This is based on 2 responses on AmbitionBox in last 2 years.

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Genpact IT Helpdesk salary in India ranges between ₹3.4 Lakhs to ₹4.3 Lakhs. This is an estimate based on latest salaries received from employees of Genpact.