Genpact Escalation Officer Salaries by 3 Employees (Updated 2024)

8 - 10 years exp.

₹6 Lakhs - ₹7.2 Lakhs

Low Confidence

Salary of majority employees

81% more than the average Escalation Officer Salary in IT Services & Consulting Companies for 8 - 10 years of experience

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Salaries in different departments

Production, Manufacturing & Engineering Escalation Officer Salary 8 - 9 years exp. (AmbitionBox Estimate)	₹6.5 L/yr - ₹7.9 L/yr
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Customer Success, Service & Operations Escalation Officer Salary 10 years exp. (AmbitionBox Estimate)	₹5.4 L/yr - ₹6.6 L/yr

Last Updated: 28 Oct 2024

Companies similar to Genpact for Escalation Officer

Company name	Avg Annual Salary	Open Jobs
Tech Mahindra Escalation Officer Salary 2 - 3 years exp. (3 salaries)	₹3.4 L/yr - ₹4.2 L/yr 45% less
PharmEasy Escalation Officer Salary 2 - 7 years exp. (9 salaries)	₹3 L/yr - ₹4.5 L/yr 49% less
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ICICI Bank Escalation Officer Salary 2 - 4 years exp. (4 salaries)	₹1.8 L/yr - ₹2.4 L/yr 69% less
INFINITY SERVICES Escalation Officer Salary 7 - 10 years exp. (4 salaries)	₹2.9 L/yr - ₹3.6 L/yr 51% less
Wibmo Escalation Officer Salary 7 - 12 years exp. (4 salaries)	₹4 L/yr - ₹5 L/yr 30% less

Escalation Officer salary at Genpact ranges between ₹6 Lakhs to ₹7.2 Lakhs per year for employees with experience between 8 years to 10 years. Salary estimates are based on 3 latest salaries received from various employees of Genpact.

Experience wise Genpact Escalation Officer salaries

Last Updated: 28 Oct 2024

Experience	Avg Annual Salary
8 years (AmbitionBox Estimate)	₹6.5 L/yr - ₹8.3 L/yr
9 years (AmbitionBox Estimate)	₹6.5 L/yr - ₹8.3 L/yr
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10 years (AmbitionBox Estimate)	₹5.4 L/yr - ₹6.9 L/yr

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Salary related reviews for Genpact

Process Associate in Bangalore / Bengaluru

Full Time

Procurement & Supply Chain Department

4.0

• posted on 27 Dec 2024

2.0

for Salary and Benefits

Likes

Good work culture.. Can learn a lot of new things.. ypu can freely move from one process to another which gives us a good opportunity to learn more about many other process..

Dislikes

Salary and appraisal in this company is not really high.

Process Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 27 Nov 2024

1.0

for Salary and Benefits

Likes

Nothing at all, they don't provide tea also for free. We need to buy it. Even food also. And you will get promotion if you do oiling and buttering to your manager.

Dislikes

Everything, low salary package. Can facility is worst, It took 2 and half hour to reach just 5km.

Process Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 02 Nov 2024

1.0

for Salary and Benefits

Likes

Genpact is good but GoDaddy process is gross

Dislikes

6 days working, only one week of, salary also is 15k per month only, customers u get are terrible, it's more like a sales roles, if ur interested in sales then only apply for this role else dont

Process Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 18 Oct 2024

3.0

for Salary and Benefits

Likes

Only likeable at the Genpact is they hire you at the higher package then the market

Dislikes

The treat you like robots and ask for production 10-12 hours daily if you are working from home and if you are going ro office the ask to stretch your shift. even asking for login on weekend shamelessly

Process Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 01 Oct 2024

3.0

for Salary and Benefits

Likes

They provide NSA and Bonus based on performance.

Dislikes

- Very Toxic and abusive work environment - Management won't do anything, not even try to do anything if you have any issue - Internal Processes are extremely slow and unnecessarily complicated. - It's not worth working here

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Genpact Escalation Officer Salary FAQs

What is the notice period for Escalation Officer at Genpact?

According to AmbitionBox, 100% of the Genpact Escalation Officers reported a notice period of 1 Month.This is based on 1 response on AmbitionBox in last 2 years.

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Genpact Escalation Officer Salaries

Genpact Escalation Officer salary in India ranges between ₹6 Lakhs to ₹7.2 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 Genpact latest salaries received from various employees of Genpact.