Genpact Customer Care Agent Salaries by 2 Employees (Updated 2025)

5 - 6 years exp.

₹5.8 Lakhs - ₹7.4 Lakhs

Low Confidence

Salary of majority employees

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Salaries in different departments

BFSI, Investments & Trading Customer Care Agent Salary 6 years exp. (AmbitionBox Estimate)	₹1.8 L/yr - ₹2.1 L/yr
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Marketing & Communication Customer Care Agent Salary 5 years exp. (AmbitionBox Estimate)	₹9.9 L/yr - ₹12.1 L/yr

Last Updated: 9 Mar 2023

Companies similar to Genpact for Customer Care Agent

Company name	Avg Annual Salary	Open Jobs
Tech Mahindra Customer Care Agent Salary 1 - 6 years exp. (6 salaries)	₹2.1 L/yr - ₹2.5 L/yr 66% less
IBM Customer Care Agent Salary 1 - 4 years exp. (4 salaries)	₹1.4 L/yr - ₹2.2 L/yr 74% less
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KONE Customer Care Agent Salary 1 - 7 years exp. (5 salaries)	₹1 L/yr - ₹4.2 L/yr 54% less
Teleperformance Customer Care Agent Salary 0 - 3 years exp. (4 salaries)	₹1.1 L/yr - ₹3.5 L/yr 64% less
Conneqt Business Solutions Customer Care Agent Salary 0 - 9 years exp. (4 salaries)	₹1.1 L/yr - ₹9 L/yr 36% less

Customer Care Agent salary at Genpact ranges between ₹5.8 Lakhs to ₹7.4 Lakhs per year for employees with experience between 5 years to 6 years. Salary estimates are based on 2 latest salaries received from various employees of Genpact.

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Salary related reviews for Genpact

Process Developer in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 20 Jan 2025

1.0

for Salary and Benefits

Likes

Culture, ethical standards,policy, environment etc except salary structure.

Job security - Excellent

+1 more

Dislikes

...process.really bad management lots of vintage employees exited from TMP process. Moreover since last many years I was highlighted in amber about salary structure.those who were vintage employees got less salary package while new joiner getting high pay of salary.please improve this issue.

Salary - Bad

+2 more

Process Developer in New Delhi

Full Time

Finance & Accounting Department

5.0

• posted on 28 Nov 2024

5.0

for Salary and Benefits

Likes

I like the culture of genpect which is very friendly.

Salary - Excellent

+5 more

Dislikes

Genpact is a great company but only problem was the way they hire a person. The salary was not given as per my knowledge. It was decided based on last drawn salary.

Process Developer in Noida

Full Time

Finance & Accounting Department

1.0

• posted on 25 Oct 2024

1.0

for Salary and Benefits

Likes

Just one thing salary come on time.

Dislikes

No growth. No learning. Hostile environment. No one listen you. Move you any other process without discussing with you. Manger and uper management chill but make under there employees working culture hell. You can face all this.

Salary - Bad

+6 more

Process Developer in Gurgaon / Gurugram

Full Time

Finance & Accounting Department

5.0

• posted on 20 Oct 2024

2.0

for Salary and Benefits

Likes

Genpact provides employees job safety. Great working culture

Skill development - Excellent

+3 more

Dislikes

Genpact india give very less salary that demotivated to the employees most of the time . Nobody want leaves genpact because of less salary all employees search other jobs.

Salary - Poor

Process Developer in Hyderabad / Secunderabad

Full Time

IT & Information Security Department

4.0

• posted on 18 Oct 2024

3.0

for Salary and Benefits

Likes

Gepact is good at on time salary credit and job Security

Job security - Good

Dislikes

Some process are at Genpact was horrible that's not the Genpact fault but it's completely unacceptable by internal processes mostly we are working 10 hours per day with out taking any breaks on time

Promotions - Poor

+2 more

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a principal consultant

Salary growth is stagnant because of longer stay.

Friends,I am currently working as an oracle consultant, earning 23LPA . Total IT Experience 18 years. Looking to switch because I feel stagnant in salary and career growth. Updating Naukri profile does not help much. What are the other ways to approach recruiters? . Targetting to change my career path in 2025. Kindly advise .

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Genpact Customer Care Agent Salaries

Genpact Customer Care Agent salary in India ranges between ₹5.8 Lakhs to ₹7.4 Lakhs. This is an estimate based on latest salaries received from employees of Genpact.

Genpact Customer Care Agent salaries in India

Companies similar to Genpact for Customer Care Agent

Similar Designation salaries in Genpact

Salary related reviews for Genpact

Process Developer in Gurgaon / Gurugram

Process Developer in New Delhi

Process Developer in Noida

Process Developer in Gurgaon / Gurugram

Process Developer in Hyderabad / Secunderabad

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