Gemini Solutions Customer Success, Service & Operations Department Salaries in New Delhi

Likes

Flexible working hours. It used to be a good company with employee friendly policies and environment. But it has strayed off the path in a big way.

Dislikes

Preferential treatment in promotions. Big pay gap between the market rates and the ones working in the current roles. Appraisals are reduced to peanuts. Policies are created by looking at the latest trends, without giving much thought, which results in confusion amongst employees. Filled with office politics. You always have to play smart as you are walking near eggshells all the time, good place for creating diplomats.

Likes

- Avg service-based company. - Currently following 3 days office and 2 WFH

Dislikes

...ff-boarded from a project. - A lot of politics - Only a few get good appraisals. - Salary not up to industry standards.

Likes

Great work life balance-> The work schedule tends to allow for more free time than some other tech companies. While the tasks may be repetitive, the downtime can provide an opportunity to explore personal projects or take online courses-if you can find the motivation amid the monotony.

Dislikes

Starting Salary-> First and foremost, the starting salary here is quite low compared to industry standards. For those looking to grow financially, this may not be the best place to start. Onboarding Experience -> The onboarding process leaves much to be desired. There's a significant lack of transparency regarding your role and responsibilities. I found that a large percentage of positions are primarily support-focused, often marketed as DevOps roles. This mismatch between expectations and reality can be frustrating for newcomers. Lack of Coding Culture & problem solving attitude -> As a software engineer, expected a good culture focused on encouraging problem solving and coding culture but there seems to be absence of a coding culture within the company. There seems to be little regard for employees' career paths or opportunities for skill improvement. If you're passionate about coding or wish to develop your technical skills, this environment may not support your aspirations. Monotonous Work-> The nature of the work is quite monotonous. As a support engineer, the primary requirement is to be on standby, which often leads to unengaging and repetitive tasks. Unfortunately, there's little opportunity for personal or professional growth during working hours.

Likes

Nearly Nothing, mediocre management, mediocre resources, and most importantly mostly average and ambition-less people. Hybrid work can be a plus.

Dislikes

Nearly everything but mostly worst work-life balance, average pay, and discrimination based on college tier, apart from clueless and pride-taking management.

Likes

Pros: - The work is quite easy, and it sometimes feels like being paid for doing very little

Dislikes

...umerous issues stand out: - The management is poor. - Favoritism is rampant. - Salary increases are minimal. - They act as though they’re too powerful and can damage careers without consequence. - Some management staff behave as if they own the company. - There are unprofessional relationships between management and direct reports, with no oversight or accountability, reflecting their influence over top management. - People are quietly let go once projects end, with little regard for their careers. - Your base location may be changed, and you’ll be required to come into the office. - They’re very welcoming at first, but once you’re onboard, they make your experience unpleasant at every turn.