Freshworks Senior Presales Consultant salaries in Chennai (Updated 2025)

Likes

1. On time salary 2. Perks and benefits 3. Good ITSM Product

Dislikes

1. Too much politics 2. No Appraisals 3. Tamil dominated 4. North and South Indian divide 5. Senior Managers are inefficient and keep changing policies and processess

Likes

Freshworks is an awesome company. The issues is that I am into a wrong job role.

Dislikes

Pay grade is average. Some older folks are siting on crucial roles with no or very less tech knowledge. I think Freshworks should analyse the work and replace with better tech professionals if needed. Rest other things are good with Freshworks.

Likes

Salary is good Remote work sometimes is flexible

Dislikes

Not a good company and team members are not supportive Our feedback is not heard Old employees are preferred New employees are not treated well Managers are biased towards old employees No support from team members. If you ask question in a group you would be made to feel that you are not worth. Team members old emoloyees will project in such a way that you cannot work on your own without their support. By that way they gain their credits by putting us down. Your work is not appreciated they tell it is normal work But when you do a mistake it is magnified Less recognition Recent layoffs is worst. Why did they hire so many people and then fire stating redundant roles. If it's redudant they should not have hired people in the first place. Management does not plan well which made people lose their jobs.

Likes

People in freshworks is the reason most people stay back for other than the salary aspect.

Dislikes

The Freshworks "Kudumba" culture is slowly being demised to make way for American capitalism & usual MNC politics. Some of the people on the top have no clue of the reality & just want to keep firing in India & hiring in US in the name of efficiency.

Likes

None

Dislikes

...s something that you are looking for, please do not consider joining Freshworks. Hiring happens only in the US these days with 4 people getting hired for same/similar roles at very high salary and they don’t even get laid off.