Fiserv Senior Operations Manager salaries in Mumbai

Likes

Its more like service company.

Dislikes

Need to be competitive for salary, facilities like food, etc they spend lot on office but not on people not sure why. No proper canteen , employee benifits are less. Work culture is good, good on technical skill development etc.

Likes

Salary and No Work Pressure

Dislikes

Micro management -(firstIn LastOut) Sapience tool where we need to log 8 hrs but for that we need to move the mouse 11 hrs. 8 hrs in office must , no WFH option sudden layoff even if you gave 100% to work (That's what i did : ) No benefits except health insurance

Likes

Competitive Salary 40 annual leaves

Dislikes

1)Micro management 2)No WFHs 3) Forcing employees to stay 9hrs in office every day. 4)No Job security, laying off people without valid reasons. 5) Sapience is big headache

Likes

Fiserv used to be a good org but after it's merger with Firstdata it became pathetic day by day.

Dislikes

...of system for a min of 10 -11 hrs Zero job security they just read a script and lay off people Forget about appraisals arnd pay increament A d micromanagement is the essence of this org.

Likes

Nothing - Just that it gave me a job and because of that I am able to pay my bills.

Dislikes

The list goes on and on 1) SAPIENCE- A tool that is supposed to calculate your productivity but is actually something because of which people are most unproductive 2) They are not running a company but a school where you need to reach office at a certain time and stay there for 8 hours, even if there’s not much to do 3) They cannot accept the fact that we have a life outside office and we are expected to be available even after office hours 4) Very less hike and 1 promotion may take atleast 4-5 years 5) No interesting or challenging work, you will not learn anything. Just follow the preset rules. No place for innovation and effort. 6) No value for efficiency.