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Fiserv

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3.1

based on 2.3k Reviews

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Pune
Customer Success, Service & Operations

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Fiserv Customer Success, Service & Operations Department Salaries in Pune

based on 157 latest salaries
Designation Avg Annual Salary Open Jobs

Change Management Specialist

7 years exp. · Pune (AmbitionBox Estimate)
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₹11.9 L/yr - ₹15.2 L/yr

Client Technical Support Associate

6 years exp. · Pune (AmbitionBox Estimate)
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₹5.2 L/yr - ₹10 L/yr

System Support Engineer

5 years exp. · Pune (AmbitionBox Estimate)
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₹2.4 L/yr - ₹3.1 L/yr

PMO Analyst

13 years exp. · Pune (AmbitionBox Estimate)
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₹7.8 L/yr - ₹10 L/yr

HR Coordinator

14 years exp. · Pune (AmbitionBox Estimate)
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₹2.8 L/yr - ₹3.6 L/yr

Major Incident Manager

10 years exp. · Pune (AmbitionBox Estimate)
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₹12.2 L/yr - ₹15.6 L/yr

Client Specialist

6 years exp. · Pune (AmbitionBox Estimate)
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₹9 L/yr - ₹11.5 L/yr

Senior Team Member

5 years exp. · Pune (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Customer Service Executive

3 years exp. · Pune (AmbitionBox Estimate)
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₹1.4 L/yr - ₹1.7 L/yr

FMS Support Engineer

2 years exp. · Pune (AmbitionBox Estimate)
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₹2.1 L/yr - ₹2.6 L/yr

IT Helpdesk Analyst

10 years exp. · Pune (AmbitionBox Estimate)
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₹7.2 L/yr - ₹9.2 L/yr

Client Servicing Executive

6 years exp. · Pune (AmbitionBox Estimate)
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₹6 L/yr - ₹7.7 L/yr

Transport Executive

3 years exp. · Pune (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.9 L/yr

Technical Helpdesk Engineer

3 years exp. · Pune (AmbitionBox Estimate)
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₹3.4 L/yr - ₹4.4 L/yr

BPO Executive

Fresher · Pune (AmbitionBox Estimate)
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₹1.9 L/yr - ₹2.4 L/yr

Application Support Professional

5 years exp. · Pune (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Associate Fraud Analyst

3 years exp. · Pune (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr

Chargeback Associate

5 years exp. · Pune (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4.1 L/yr

Chargeback Specialist

5 years exp. · Pune (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Director IT Service Delivery

20 years exp. · Pune (AmbitionBox Estimate)
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₹26.3 L/yr - ₹33.6 L/yr

Last Updated: 21 Jan, 2025

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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for Fiserv

3.4

Rated by 24 employees for salary & benefits

Accounts Payable Specialist in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 21 Apr 2022
5.0
 for  Salary and Benefits

Likes

Fiserv is an equal opportunity employer and one of the best place to work at. Fiserv follows the best practices in the industry in terms of compensation. There are lot of opportunities to learn and grow in your career. Management is very supportive and transparent. Fiserv also introduced the higher education policy in which you can pursue MBA from top B-schools and company reimburses the 50% of the fee as well.

read more
  • Salary - Excellent
    • +6 more

Dislikes

The one thing which I don't like is the yearly bonus is not there in Fiserv. Career growth is bit slow but if one has the capability and enthusiasm, then it is not the barrier. Sometimes long working hours might influence your work life balance.

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Senior Process Specialist in Thane

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 19 Aug 2022
3.0
 for  Salary and Benefits

Likes

it use to be transport but it feels like local train now a days due to cut short in number of buses.

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Dislikes

No Work life balance, very slow promotion, promotion is based on tenurity and not on talent or performance,

  • Skill development - Bad
    • +3 more

Senior Analyst in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 01 Aug 2020
3.0
 for  Salary and Benefits

Likes

They are providing satisfactory work culture. Night shift allowances given but not for stretching you working hours.

  • Job security - Good

Dislikes

No laptops provided nor any compensation benefit given to maintain work life while working from home. Desktops were delivered at home to make employees work.

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  • Skill development - Poor
    • +1 more

Senior Credit And Risk Analyst in Thane

Customer Success, Service & Operations Department

4.0
  •  posted on 07 May 2022
3.0
 for  Salary and Benefits

Likes

No micromanagement, good work life balance however that depends upon which department you are working for. Offshore teams are better than teams working for Indian region.

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  • Job security - Excellent
    • +2 more

Dislikes

...ry little to no interest in your career development or your skill development. Startin this year 2022 : No Bonus or No Annual Incentives for below Supervisor/Team lead Designation which ideally accounts for 80% of company staff. Hence , its unfair because these are the people to directly work and ensure superior customer service

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Process Specialist in Thane

Customer Success, Service & Operations Department

4.0
  •  posted on 30 Mar 2022
2.0
 for  Salary and Benefits

Likes

Working With Brand

Dislikes

...ll ask you to work on every second weekend in the name of clients requirement 3: Bank Holidays, Indian Holidays and also Uk Holidays will be asked to work without any compensation or very very less compensation like points or some money 4: No compoffs, No casual Leaves and They will Not allow you to take paid leaves and all leaves will be lapsed at the End of Year. JUST A EMPLOYER CENTRIC COMPANY

read more
  • Salary - Poor
    • +5 more
see more salary related reviews

Fiserv interview questions by designations

Technology Analyst (10)Software Engineer (9)Software Developer (5)Specialist (5)
View all 150 interview experiences

Know more about Fiserv Pune

More about working at Fiserv

Fiserv Salary FAQs

How much does Fiserv pay per year?
The average Fiserv salary ranges from approximately ₹1.8 Lakh to ₹2.2 Lakhs per year for a Security Guard and ₹70 Lakhs to ₹1.2 Crore per year for a Director Finance. Salary estimates are based on 157 Fiserv salaries received from various employees of Fiserv. Fiserv employees rate the overall salary and benefits package 3.4/5 stars.
What is the highest salary in Fiserv?
The highest-paying job at Fiserv is a Director Finance with a salary of ₹70 Lakhs to ₹1.2 Crore per year. The top 10% of employees earn more than ₹27 lakhs per year. The top 1% earn more than a whopping ₹50.08 lakhs per year.
What is the minimum salary in Fiserv?
Minimum salary at Fiserv depends on the role you are applying for. For Senior Associate the minimum salary is ₹3.5 Lakhs to ₹13.7 Lakhs per year, and for QA Engineer the minimum salary is ₹3.8 Lakhs to ₹16 Lakhs per year and so on.
What is the salary package for freshers in Fiserv?
The average salary at Fiserv for freshers varies from ₹1.8 Lakh to ₹8.3 Lakhs per year for Intern and ₹5 Lakhs to ₹13.3 Lakhs per year for Technology Analyst.
What is the notice period at Fiserv in Customer Success, Service & Operations Department in Pune?
According to AmbitionBox, 58% of the Fiserv employees in Customer Success, Service & Operations Department in Pune reported a notice period of 2 Months, 25% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 109 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Fiserv , Pune is INRunlock blur . Salary estimates are based on 157 Fiserv latest salaries received from various employees of Fiserv.

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