FirstCry Senior Customer Relationship Officer Salaries by 20+ Employees (Updated 2025)

2 - 7 years exp.

₹1.8 Lakh - ₹3 Lakhs

Salary of majority employees

16% less than the average Senior Customer Relationship Officer Salary in Internet Companies for 2 - 7 years of experience

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Salaries in different departments

Sales & Business Development Senior Customer Relationship Officer Salary 2 - 7 years exp. (10 salaries)	₹2.1 L/yr - ₹3 L/yr
Customer Success, Service & Operations Senior Customer Relationship Officer Salary 2 - 7 years exp. (8 salaries)	₹2 L/yr - ₹2.8 L/yr
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Merchandising, Retail & eCommerce Senior Customer Relationship Officer Salary 4 - 7 years exp. (4 salaries)	₹1.8 L/yr - ₹2.5 L/yr

Last Updated: 12 Mar 2025

Companies similar to FirstCry for Senior Customer Relationship Officer

Company name	Avg Annual Salary	Open Jobs
BlackBuck Senior Customer Relationship Officer Salary 1 - 6 years exp. (204 salaries)	₹1.8 L/yr - ₹3.3 L/yr 7% more
BankBazaar Senior Customer Relationship Officer Salary 0 - 5 years exp. (431 salaries)	₹1.9 L/yr - ₹3.5 L/yr 16% more
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Bharti Airtel Senior Customer Relationship Officer Salary 1 - 8 years exp. (131 salaries)	₹1.3 L/yr - ₹4.3 L/yr 20% more
Annapurna Finance Senior Customer Relationship Officer Salary 1 - 6 years exp. (90 salaries)	₹1.8 L/yr - ₹3.6 L/yr 18% more
HGS Senior Customer Relationship Officer Salary 0 - 5 years exp. (65 salaries)	₹1.1 L/yr - ₹4.3 L/yr 7% more

Senior Customer Relationship Officer salary at FirstCry ranges between ₹1.8 Lakh to ₹3 Lakhs per year for employees with experience between 2 years to 7 years. Salary estimates are based on 28 latest salaries received from various employees of FirstCry.

Experience wise FirstCry Senior Customer Relationship Officer salaries

Last Updated: 12 Mar 2025

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹2 L/yr - ₹3 L/yr
3 years (4 salaries)	₹2 L/yr - ₹3 L/yr
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4 years (5 salaries)	₹2.4 L/yr - ₹2.8 L/yr
5 years (9 salaries)	₹2 L/yr - ₹3 L/yr
6 years (4 salaries)	₹2.4 L/yr - ₹2.5 L/yr
7 years (4 salaries)	₹1.8 L/yr - ₹2.8 L/yr

View all

Similar Designation salaries in FirstCry

Relationship Officer Salary

(7 salaries)

₹1.96 L/yr - ₹2.18 L/yr

Senior Sales Officer Salary

(4 salaries)

₹1.4 L/yr - ₹9 L/yr

Relationship Manager Salary

(3 salaries)

₹2.1 L/yr - ₹3.2 L/yr

Customer Executive Salary

(5 salaries)

₹1.8 L/yr - ₹2.2 L/yr

Senior Sales Executive Salary

(9 salaries)

₹2.15 L/yr - ₹6 L/yr

Sales Officer Salary

(9 salaries)

₹1.7 L/yr - ₹3.5 L/yr

Assistant Sales Manager Salary

(AmbitionBox Estimate)

₹5.4 L/yr - ₹6.9 L/yr

Store Manager Salary

(371 salaries)

₹1.55 L/yr - ₹6.5 L/yr

Business Development Manager Salary

(4 salaries)

₹5.88 L/yr - ₹13 L/yr

Territory Manager Salary

(AmbitionBox Estimate)

₹4.7 L/yr - ₹6 L/yr

Salary related reviews for FirstCry

3.3

Rated by 10 employees for salary & benefits

Senior Customer Relationship Officer in Bhopal

Full Time

Sales & Business Development Department

2.0

• posted on 12 Feb 2023

3.0

for Salary and Benefits

Likes

Salary on time...Training team is vary helpful..

Skill development - Excellent

Dislikes

No work life balance. Opration team wants many report in hourly . Behaviour is so roud. HR says you give 9hours but opration team rqrd 11 to 12 hours daily basis no means no staff satisfation only Company SOP for only Company staff SOP is neel Pathantice work cultare...

Job security - Poor

+3 more

Senior Customer Relationship Officer in Dhanbad

Full Time

UX, Design & Architecture Department

5.0

• posted on 22 Jun 2019

4.0

for Salary and Benefits

Likes

The company is open to innovation and readily adopts latest technology.I love the fact that I am a part of a team that markets reliable,high-quality products and has a global client base.

Salary - Good

+5 more

Dislikes

Compensation is decent,but growth is slow.

Store Manager in Kozhikode

Full Time

Merchandising, Retail & eCommerce Department

2.0

• posted on 09 Feb 2025

4.0

for Salary and Benefits

Likes

It is defintely a good company with a lot to learn about products. And the salary package wise is also good.

Salary - Good

+1 more

Dislikes

The work culture is very bad, as the Managers are given unnecessary pressure on sales and other KPIs. People are asked to open the stores late at night if the sale is less. No resolutions are being given for any problems and lastly even with follow ups the managers and staff are responsible

Skill development - Poor

+4 more

Store Manager in Mumbai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 09 Aug 2024

3.0

for Salary and Benefits

Likes

Nothing

Job security - Good

Dislikes

-They don’t provide full salary as committed. They will give a meal card forcefully and give 2k salary in that card and show it as food allowance this was not informed -They don’t provide petty cash on time Its always delay by more than 1 month and force to celebrate customers bday on store they want manager’s to spend from their pocket. When we take follow up from RM and AOM they say there is only one guy working for it and we have so many stores thats y it gets delayed. You will get with in 2-3 days and then it keeps getting delayed -While joining they say about incentives which my team have never received -AOM switch off their phones on sunday -And they dont give any authority to managers Even the team attendance goes for approval to AOM directly -Manager cant give discounts without AOM approval -If manager say something to the CRO and if the CRO complains then all HR and AOM will blame the manager without knowing the true story. -Zero support from the management.

Skill development - Bad

+4 more

Store Manager in Kakinada

Full Time

Merchandising, Retail & eCommerce Department

1.0

• posted on 29 Jan 2024

1.0

for Salary and Benefits

Likes

This is store benefit only online not a offline

Dislikes

...give a single rupee . In-store any health issue, cotton boxes lift fall down .. take a sick leave cut the salary deduction management not a payslip or offer letter don't join this company no growth no use

Salary - Bad

+6 more

see more salary related reviews

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a manager - business analyst

Shifting from Bangalore to Hyderabad

I’m working in Bangalore for last 9 years. Currently I got 2 offers. 1. CTS - Bangalore (CTC - 22.7 LPA) 2. Deloitte - Hyderabad (CTC - 24.2 LPA) Is it good move to shift to Hyderabad for Deloitte ? Is it ok to ask the HR if my base location can be changed to Bangalore ? Please share your thoughts

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FirstCry Senior Customer Relationship Officer Salary FAQs

What is the salary of Senior Customer Relationship Officer at FirstCry ?

The average salary of a Senior Customer Relationship Officer at FirstCry in India typically ranges from ₹1.8 Lakhs to ₹3.0 Lakhs per year, depending on experience (from 2 years to 7 years).

The top 10% of Senior Customer Relationship Officer at FirstCry earn more than ₹2.9 Lakhs per year, and the top 1% earn over ₹3.0 Lakhs per year. Senior Customer Relationship Officer Salaries at FirstCry can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 20+ FirstCry employees in India.

What is the estimated take home salary of a Senior Customer Relationship Officer at FirstCry in India?

The estimated take-home salary of a Senior Customer Relationship Officer at FirstCry in India typically ranges from ₹16,955 to ₹18,664 per month. This is based on the average salary range of ₹1.8 Lakhs to ₹3.0 Lakhs per year for employees with experience ranging from 2 years to 7 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 20+ salaries received from various employees of FirstCry. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than FirstCry for Senior Customer Relationship Officer in India?

Bharti Airtel	₹1.3 Lakhs to ₹4.3 Lakhs per year
Annapurna Finance	₹1.8 Lakhs to ₹3.6 Lakhs per year
BankBazaar	₹1.9 Lakhs to ₹3.5 Lakhs per year
BlackBuck	₹1.8 Lakhs to ₹3.3 Lakhs per year
HGS	₹1.1 Lakhs to ₹4.3 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by FirstCry, depending on the role and experience level.

How the salary growth look like for a Senior Customer Relationship Officer at FirstCry in India?

The salary growth for a Senior Customer Relationship Officer at FirstCry depends on factors such as experience, performance, and promotions. On average, a Senior Customer Relationship Officer can expect the following growth trajectory at FirstCry:

Experience	Average Salary Range
2 years	₹2.0 Lakhs to ₹3.0 Lakhs per year
3 years	₹2.0 Lakhs to ₹3.0 Lakhs per year
4 years	₹2.4 Lakhs to ₹2.8 Lakhs per year
5 years	₹2.0 Lakhs to ₹3.0 Lakhs per year

and so on.

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FirstCry Senior Customer Relationship Officer Salaries

FirstCry Senior Customer Relationship Officer salary in India ranges between ₹1.8 Lakh to ₹3 Lakhs with an average annual salary of ₹. Salary estimates are based on 28 FirstCry latest salaries received from various employees of FirstCry.