FirstCry Kolkata Senior Customer Relationship Officer Salaries by 9 Employees (Updated 2025)

2 - 7 years exp.

₹1.8 Lakh - ₹3 Lakhs

Salary of majority employees

13% less than the average Senior Customer Relationship Officer Salary in Internet Companies for 2 - 7 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Relationship Officer Salary 5 - 7 years exp. (3 salaries)	₹2.4 L/yr - ₹2.8 L/yr
Sales & Business Development Senior Customer Relationship Officer Salary 2 - 5 years exp. (3 salaries)	₹2.1 L/yr - ₹3 L/yr
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Merchandising, Retail & eCommerce Senior Customer Relationship Officer Salary 7 years exp. (AmbitionBox Estimate)	₹1.8 L/yr - ₹2.2 L/yr

Last Updated: 22 Dec 2024

Companies similar to FirstCry for Senior Customer Relationship Officer in Kolkata

FirstCry Senior Customer Relationship Officer Salary

2 - 7 years exp. (9 salaries)

₹1.8 L/yr - ₹3 L/yr

Company name	Avg Annual Salary	Open Jobs
BlackBuck Senior Customer Relationship Officer Salary 0 - 6 years exp. (14 salaries)	₹2.3 L/yr - ₹3 L/yr 5% more
Ujjivan Small Finance Bank Senior Customer Relationship Officer Salary 1 - 7 years exp. (10 salaries)	₹1.5 L/yr - ₹2.8 L/yr 1% less
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Bandhan Bank Senior Customer Relationship Officer Salary 4 - 8 years exp. (9 salaries)	₹2.2 L/yr - ₹4.9 L/yr 64% more
Bharti Airtel Senior Customer Relationship Officer Salary 4 - 9 years exp. (9 salaries)	₹2 L/yr - ₹4 L/yr 20% more
Ujjivan Financial Services Senior Customer Relationship Officer Salary 1 - 7 years exp. (7 salaries)	₹1.8 L/yr - ₹2.8 L/yr 5% less

Senior Customer Relationship Officer salary at FirstCry ranges between ₹1.8 Lakh to ₹3 Lakhs per year for employees with experience between 2 years to 7 years. Salary estimates are based on 9 latest salaries received from various employees of FirstCry.

Experience wise FirstCry Senior Customer Relationship Officer salaries in Kolkata

Last Updated: 22 Dec 2024

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹1 L/yr - ₹3 L/yr
3 years (AmbitionBox Estimate)	₹1 L/yr - ₹3 L/yr
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4 years (AmbitionBox Estimate)	₹2.2 L/yr - ₹2.8 L/yr
5 years (3 salaries)	₹2 L/yr - ₹2.5 L/yr
6 years (AmbitionBox Estimate)	₹1 L/yr - ₹2.5 L/yr
7 years (AmbitionBox Estimate)	₹1.8 L/yr - ₹2.8 L/yr

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Similar Designation salaries in FirstCry

Store Manager Salary

(31 salaries)

₹2.5 L/yr - ₹4.8 L/yr

Salary related reviews for FirstCry

1.0

Rated by 1 employees for salary & benefits

Senior Customer Relationship Officer in Bhopal

Full Time

Sales & Business Development Department

2.0

• posted on 12 Feb 2023

3.0

for Salary and Benefits

Likes

Salary on time...Training team is vary helpful..

Skill development - Excellent

Dislikes

No work life balance. Opration team wants many report in hourly . Behaviour is so roud. HR says you give 9hours but opration team rqrd 11 to 12 hours daily basis no means no staff satisfation only Company SOP for only Company staff SOP is neel Pathantice work cultare...

Job security - Poor

+3 more

Senior Customer Relationship Officer in Dhanbad

Full Time

UX, Design & Architecture Department

5.0

• posted on 22 Jun 2019

4.0

for Salary and Benefits

Likes

The company is open to innovation and readily adopts latest technology.I love the fact that I am a part of a team that markets reliable,high-quality products and has a global client base.

Salary - Good

+5 more

Dislikes

Compensation is decent,but growth is slow.

Store Manager in Mumbai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 09 Aug 2024

3.0

for Salary and Benefits

Likes

Nothing

Job security - Good

Dislikes

-They don’t provide full salary as committed. They will give a meal card forcefully and give 2k salary in that card and show it as food allowance this was not informed -They don’t provide petty cash on time Its always delay by more than 1 month and force to celebrate customers bday on store they want manager’s to spend from their pocket. When we take follow up from RM and AOM they say there is only one guy working for it and we have so many stores thats y it gets delayed. You will get with in 2-3 days and then it keeps getting delayed -While joining they say about incentives which my team have never received -AOM switch off their phones on sunday -And they dont give any authority to managers Even the team attendance goes for approval to AOM directly -Manager cant give discounts without AOM approval -If manager say something to the CRO and if the CRO complains then all HR and AOM will blame the manager without knowing the true story. -Zero support from the management.

Skill development - Bad

+4 more

Store Manager in Kakinada

Full Time

Merchandising, Retail & eCommerce Department

1.0

• posted on 29 Jan 2024

1.0

for Salary and Benefits

Likes

This is store benefit only online not a offline

Dislikes

...give a single rupee . In-store any health issue, cotton boxes lift fall down .. take a sick leave cut the salary deduction management not a payslip or offer letter don't join this company no growth no use

Salary - Bad

+6 more

Store Manager in Chennai

Full Time

Merchandising, Retail & eCommerce Department

3.0

• posted on 21 Nov 2023

4.0

for Salary and Benefits

Likes

Good place to work. If store performance well.

Salary - Good

Dislikes

They hire manager with high salary. They will use well. When situation turns wrong ,if store not performing well. They ask us please leave . They know all the truth why store not performing. But they blame keep manager. Every year they try to shuffle managers force fully

Skill development - Poor

+2 more

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Salary Discussions, Hike & Promotions

2w (edited)

a senior quality lead

Offer letter - Accepted

Hi, I'm currently drawing a salary of 27.7 (25.3 is fixed) LPA in my current organization and I got a new offer for 39LPA (33.3 is fixed and 1L joining bonus total 40) I'm almost going to complete by 2 years in my current organization and overall I have 11 years experience as QA. How do you rate this salary jump?

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FirstCry Senior Customer Relationship Officer Salary FAQs

What is the salary of Senior Customer Relationship Officer at FirstCry Kolkata?

Senior Customer Relationship Officer salary at FirstCry in Kolkata ranges between ₹1.8 Lakhs to ₹3.0 Lakhs for experience between 2 years to 7 years. According to our estimates it is 13% less than the average Senior Customer Relationship Officer Salary in India. Salary estimates are based on 9 latest salaries received from various employees of FirstCry Kolkata.

How does the salary of a Senior Customer Relationship Officer at FirstCry Kolkata compare with the average salary range for this job?

The average salary of a Senior Customer Relationship Officer at FirstCry is 13% less than the average salary of a Senior Customer Relationship Officer in Kolkata. To know exact salary insights, login to view.

Which similar companies are paying more than FirstCry to a Senior Customer Relationship Officer in Kolkata?

Bandhan Bank Senior Customer Relationship Officer Salary - ₹2.2 Lakhs to ₹4.9 Lakhs per year
Bharti Airtel Senior Customer Relationship Officer Salary - ₹2.0 Lakhs to ₹4.0 Lakhs per year
BlackBuck Senior Customer Relationship Officer Salary - ₹2.3 Lakhs to ₹3.0 Lakhs per year

What is the salary of a Senior Customer Relationship Officer in companies similar to FirstCry in Kolkata?

Ujjivan Small Finance Bank Senior Customer Relationship Officer Salary - ₹1.5 Lakhs to ₹2.8 Lakhs per year
Ujjivan Financial Services Senior Customer Relationship Officer Salary - ₹1.8 Lakhs to ₹2.8 Lakhs per year

What is the estimated take home salary of a Senior Customer Relationship Officer at FirstCry in Kolkata?

The estimated take-home salary of a Senior Customer Relationship Officer at FirstCry ranges between ₹17,086 per month to ₹18,793 per month in Kolkata. The take-home salary calculation is based on the average FirstCry Senior Customer Relationship Officer salary in India which ranges between ₹1.8 Lakhs to ₹3.0 Lakhs per year for employees with experience between 2 years to 7 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Relationship Officer at FirstCry in Kolkata?

According to AmbitionBox, 86% of the FirstCry Senior Customer Relationship Officers in Kolkata reported a notice period of 15 days or less, 14% reported a notice period of 1 Month.This is based on 7 responses on AmbitionBox in last 2 years.

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FirstCry Senior Customer Relationship Officer Salaries in Kolkata

FirstCry Senior Customer Relationship Officer salary in Kolkata ranges between ₹1.8 Lakh to ₹3 Lakhs with an average annual salary of ₹. Salary estimates are based on 9 FirstCry latest salaries received from various employees of FirstCry.