FirstCry Customer Relation Officer salaries in Guwahati

Likes

When you work on firstcry store the only benefit is you can stay in air conditioned showroom.

Dislikes

...will be another person gonna fill that vacancy. •prolonged standing For me they offered 12 hours of work and 11000 pay scale. And lots of pressure too. I gave them my sleep, my knees, my legs, and my health too.

Likes

Very good colleagues salary on time

Dislikes

Managers and area manager they don't understand our situations properly they think there own way not supported to workers so many partiality are there in that company from managers and area managers side

Likes

Nothing

Dislikes

-They don’t provide full salary as committed. They will give a meal card forcefully and give 2k salary in that card and show it as food allowance this was not informed -They don’t provide petty cash on time Its always delay by more than 1 month and force to celebrate customers bday on store they want manager’s to spend from their pocket. When we take follow up from RM and AOM they say there is only one guy working for it and we have so many stores thats y it gets delayed. You will get with in 2-3 days and then it keeps getting delayed -While joining they say about incentives which my team have never received -AOM switch off their phones on sunday -And they dont give any authority to managers Even the team attendance goes for approval to AOM directly -Manager cant give discounts without AOM approval -If manager say something to the CRO and if the CRO complains then all HR and AOM will blame the manager without knowing the true story. -Zero support from the management.

Likes

This is store benefit only online not a offline

Dislikes

...give a single rupee . In-store any health issue, cotton boxes lift fall down .. take a sick leave cut the salary deduction management not a payslip or offer letter don't join this company no growth no use

Likes

Good place to work. If store performance well.

Dislikes

They hire manager with high salary. They will use well. When situation turns wrong ,if store not performing well. They ask us please leave . They know all the truth why store not performing. But they blame keep manager. Every year they try to shuffle managers force fully