Firstsource Solutions Siliguri Salaries by 20+ Employees (Updated 2025)

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Customer Success, Service & Operations

Designation	Avg Annual Salary	Open Jobs
Customer Care Executive 0 - 5 years exp. · Siliguri (5 salaries)	₹1 L/yr - ₹2.6 L/yr
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C.S.A 1 - 2 years exp. · Siliguri (3 salaries)	₹1 L/yr - ₹2.8 L/yr
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Csa Supervisor 1 - 2 years exp. · Siliguri (AmbitionBox Estimate)	₹2 L/yr - ₹2.4 L/yr
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Customer Relations Advisor 4 - 5 years exp. · Siliguri (AmbitionBox Estimate)	₹1.7 L/yr - ₹2.2 L/yr
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Telecom Executive 4 years exp. · Siliguri (AmbitionBox Estimate)	₹1.1 L/yr - ₹1.4 L/yr
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CCA 5 years exp. · Siliguri (AmbitionBox Estimate)	₹1.6 L/yr - ₹2.1 L/yr
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Facility Manager 4 years exp. · Siliguri (AmbitionBox Estimate)	₹2 L/yr - ₹2.5 L/yr
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Customer Sales Executive 1 year exp. · Siliguri (AmbitionBox Estimate)	₹0.9 L/yr - ₹1.2 L/yr
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Office Coordinator 1 year exp. · Siliguri (AmbitionBox Estimate)	₹1.6 L/yr - ₹2 L/yr
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Associate Customer Support Engineer 8 years exp. · Siliguri (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.5 L/yr
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CS Executive 5 years exp. · Siliguri (AmbitionBox Estimate)	₹1.8 L/yr - ₹2.3 L/yr
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Service Trainer 3 years exp. · Siliguri (AmbitionBox Estimate)	₹0.1 L/yr - ₹0.1 L/yr
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Salary Discussions, Hike & Promotions

1w (edited)

an associate vice president

Offer Accepted

I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in my previous org.

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Salary related reviews for Firstsource Solutions

3.5

Rated by 59 employees for salary & benefits

Process Leader in Siliguri

Customer Success, Service & Operations Department

4.0

• posted on 26 Mar 2018

1.0

for Salary and Benefits

Likes

Firstsource is a great place to work, salary on time,skill development session provided seperately, teammates and boss always helpful. Everyone stand together to accept any challenge.

Skill development - Good

+4 more

Dislikes

Top level management don't communicate with the bottom chain,as I have face a ramdown of centre they don't give relocate opportunity in other center, also management team don't bother to look for new business.

Salary - Bad

+1 more

Team Lead in Siliguri

Other Department

5.0

• posted on 26 Apr 2019

2.0

for Salary and Benefits

Likes

It's really good experience work with First source . The most things I liked is salary will credit in same month you are working. Work environment is so good suportive . Less holidays but nice .

Skill development - Good

+2 more

Dislikes

Incentive amounts are less then other company. Salary growth is poor. Holidays are like NA.

Salary - Poor

Team Lead Operations in Siliguri

Operations Department

5.0

• posted on 06 Jul 2018

5.0

for Salary and Benefits

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base.

Salary - Excellent

+6 more

Dislikes

Compensation is decent, but growth is slow.

Teaching in Siliguri

Other Department

5.0

• posted on 20 Apr 2022

5.0

for Salary and Benefits

Likes

I had working experienced in FSL before I know the quality of the company so I rates like this. Also I will be pleased to work again in this homely company

Salary - Excellent

+6 more

Dislikes

Sometimes simple mistakes should pay a lot.

Process Leader in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 14 Feb 2025

4.0

for Salary and Benefits

Likes

Salary was competitive compared to the market.

Salary - Good

+1 more

Dislikes

No WFH option even if there is a possibility from the process perspective, Terrible office culture because of politics from the management as well as the agents and HRs intervention was not timely. Management will call you and threaten you regarding your job even if you are a performer and achiever but do not do things their way because they are looking for all the credit.

Skill development - Bad

+3 more

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Firstsource Solutions interview questions by designations

Customer Service Associate (24)Senior Associate (17)Senior Analyst (14)Customer Support Associate (10)

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Firstsource Solutions Salary FAQs

How much does Firstsource Solutions pay per year?

The average Firstsource Solutions salary ranges from approximately ₹0.1 Lakh to ₹1.5 Lakh per year for a Data Entry Executive and ₹51 Lakhs to ₹61 Lakhs per year for a Vice President Technology. Salary estimates are based on 20 Firstsource Solutions salaries received from various employees of Firstsource Solutions. Firstsource Solutions employees rate the overall salary and benefits package 3.5/5 stars.

What is the highest salary in Firstsource Solutions?

The highest-paying job at Firstsource Solutions is a Vice President Technology with a salary of ₹51 Lakhs to ₹61 Lakhs per year. The top 10% of employees earn more than ₹7.50 lakhs per year. The top 1% earn more than a whopping ₹29.99 lakhs per year.

What is the minimum salary in Firstsource Solutions?

Minimum salary at Firstsource Solutions depends on the role you are applying for. For Customer Service Associate the minimum salary is ₹0.8 Lakh to ₹5 Lakhs per year, and for Associate the minimum salary is ₹1.5 Lakh to ₹5.3 Lakhs per year and so on.

What is the salary package for freshers in Firstsource Solutions?

The average salary at Firstsource Solutions for freshers varies from ₹1.4 Lakh to ₹2 Lakhs per year for Data Entry Operator and ₹8 Lakhs to ₹13 Lakhs per year for Management Trainee.

What is the notice period at Firstsource Solutions in Siliguri?

According to AmbitionBox, 56% of the Firstsource Solutions employees in Siliguri reported a notice period of 15 days or less, 22% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 9 responses on AmbitionBox in last 2 years.

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Average annual salary in Firstsource Solutions , Siliguri is INR . Salary estimates are based on 20 Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.