FIS Senior Customer Service Representative Salaries by 5 Employees

1 - 4 years exp.

₹3.3 Lakhs - ₹4 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

8% less than the average Senior Customer Service Representative Salary in FinTech Companies for 1 - 4 years of experience

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Last Updated: 6 Sep 2023

Companies similar to FIS for Senior Customer Service Representative

Company name	Avg Annual Salary	Open Jobs
Wipro Senior Customer Service Representative Salary 1 - 5 years exp. (118 salaries)	₹2.1 L/yr - ₹5.1 L/yr 15% more
Optum Global Solutions Senior Customer Service Representative Salary 0 - 5 years exp. (42 salaries)	₹3 L/yr - ₹4.2 L/yr 8% more	1 job opening
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Accenture Senior Customer Service Representative Salary 2 - 6 years exp. (32 salaries)	₹2.8 L/yr - ₹6.8 L/yr 60% more
NTT Data Senior Customer Service Representative Salary 0 - 3 years exp. (27 salaries)	₹2.3 L/yr - ₹3.3 L/yr 25% less
Cognizant Senior Customer Service Representative Salary 1 - 9 years exp. (15 salaries)	₹3.2 L/yr - ₹6 L/yr 38% more
NTT DATA, Inc. Senior Customer Service Representative Salary 0 - 4 years exp. (14 salaries)	₹2.2 L/yr - ₹3.8 L/yr 26% less
Genpact Senior Customer Service Representative Salary 1 - 6 years exp. (12 salaries)	₹2.8 L/yr - ₹4 L/yr 2% more
Sutherland Global Services Senior Customer Service Representative Salary 1 - 8 years exp. (11 salaries)	₹2.9 L/yr - ₹4.5 L/yr 10% more
DXC Technology Senior Customer Service Representative Salary 4 - 10 years exp. (5 salaries)	₹3.2 L/yr - ₹4.9 L/yr 14% more
Hewlett Packard Enterprise Senior Customer Service Representative Salary 3 - 5 years exp. (4 salaries)	₹2.8 L/yr - ₹5.2 L/yr 16% more
Capgemini Senior Customer Service Representative Salary 3 - 8 years exp. (4 salaries)	₹4 L/yr - ₹8 L/yr 62% more
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Senior Customer Service Representative salary at FIS ranges between ₹3.3 Lakhs to ₹4 Lakhs per year for employees with experience between 1 year to 4 years. Salary estimates are based on 5 latest salaries received from various employees of FIS.

Experience wise FIS Senior Customer Service Representative salaries

Last Updated: 6 Sep 2023

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹3.1 L/yr - ₹4 L/yr
2 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4 L/yr
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3 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4.1 L/yr
4 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4.1 L/yr

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Salary related reviews for FIS

5.0

Rated by 1 employees for salary & benefits

Customer Service Associate in Noida (working remotely)

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 14 Nov 2024

4.0

for Salary and Benefits

Likes

That time they give me work from home but now there's no such option so hybrid

Salary - Good

Dislikes

They never increase your salary if you think after promotion you'll get more then that's your loss. After promotion you supposed to stick on the same salary. And now onwards they're providing less salary. So Good Luck

Job security - Poor

+2 more

Customer Care Executive in New Delhi

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 16 Nov 2023

2.0

for Salary and Benefits

Likes

It was good till everything moved to TP

Dislikes

...e shifts they set the shift as they want to...after one week or after two week..and what you work is not enough the salary they give.

Salary - Poor

+6 more

Customer Service Executive in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 08 Jul 2023

5.0

for Salary and Benefits

Likes

The salary and benefits is the most important for an Individual and in this company you will get higher amount of salary with great incentives . It is very excellent opportunity for freshers as this company help you to learn new skills

Salary - Excellent

+3 more

Dislikes

There is no work life balance.

Job security - Bad

Senior Analyst in Chennai

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 15 Sep 2023

4.0

for Salary and Benefits

Likes

...asuals Sometimes- One time Bonus(Based on team and Manager) Good leave policies National Holiday payout Team Outing for every quarter or Online food card. Skip level meeting Frequent feedback survey

Salary - Good

+2 more

Dislikes

...ways Night Shifts No festivals No deepavali bonus and sweets USA based shifts Not getting exact variable pay(which is mentioned in offer letter) amount on every quarter. Senior ppl's will not teach anything about product to juniors. All about the team which you go and that team manager but Company is good.

Skill development - Poor

+1 more

Senior Customer Service Executive (working remotely)

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 31 Jan 2025

3.0

for Salary and Benefits

Likes

Permanent work from home

Dislikes

Want to upskill employees but don't want to inc their salary. New parameter everyday to achieve and no appreciation for achieving them. Forget Abt promotion it's only for boot lickers of higher management

Skill development - Poor

+4 more

see more salary related reviews

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Salary Discussions, Hike & Promotions

1w (edited)

an inside sales executive

Unexpected job policies: stay or switch?

I recently switched jobs with a 48% hike, and my current in-hand salary is ₹35K. But after joining, I realized a few important things that weren’t mentioned during the interview. 1. No Phones or Bags Allowed – We have to keep them in lockers, which I wasn’t informed about before joining. 2. Working Saturdays – HR said all Saturdays are working but assured that one Saturday off per month would be introduced soon. I can't see that happening anytime soon 3. Phone Policy Confusion – When I asked HR why this wasn’t discussed earlier, they said it’s only for two months and won’t be the case at the new location (which was discussed earlier). But some old employees say the same rule applies there too. 4. Leaves – We get 21 paid leaves a year. I’m already thinking of switching. Would it be too soon to leave within 3 months, or should I stay for at least 6 months? Also, since I just got a good hike, how much can I ask for in my next job?

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FIS Senior Customer Service Representative Salary FAQs

What is the salary of Senior Customer Service Representative at FIS ?

The average salary of a Senior Customer Service Representative at FIS in India typically ranges from ₹3.3 Lakhs to ₹4.0 Lakhs per year, depending on experience (from 1 year to 4 years).

The top 10% of Senior Customer Service Representative at FIS earn more than ₹4.0 Lakhs per year, and the top 1% earn over ₹4.0 Lakhs per year. Senior Customer Service Representative Salaries at FIS can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 FIS employees in India.

What is the estimated take home salary of a Senior Customer Service Representative at FIS in India?

The estimated take-home salary of a Senior Customer Service Representative at FIS in India typically ranges from ₹25,991 to ₹27,415 per month. This is based on the average salary range of ₹3.3 Lakhs to ₹4.0 Lakhs per year for employees with experience ranging from 1 year to 4 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of FIS. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than FIS for Senior Customer Service Representative in India?

Capgemini	₹4.0 Lakhs to ₹8.0 Lakhs per year
Accenture	₹2.8 Lakhs to ₹6.8 Lakhs per year
Cognizant	₹3.2 Lakhs to ₹6.0 Lakhs per year
Hewlett Packard Enterprise	₹2.8 Lakhs to ₹5.2 Lakhs per year
Wipro	₹2.1 Lakhs to ₹5.1 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by FIS, depending on the role and experience level.

What is the salary of a Senior Customer Service Representative in companies similar to FIS in India?

The salary of a Senior Customer Service Representative at companies similar to FIS in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

DXC Technology	₹3.2 Lakhs to ₹4.9 Lakhs per year
Sutherland Global Services	₹2.9 Lakhs to ₹4.5 Lakhs per year
Optum Global Solutions	₹3.0 Lakhs to ₹4.2 Lakhs per year
Genpact	₹2.8 Lakhs to ₹4.0 Lakhs per year
NTT Data	₹2.3 Lakhs to ₹3.3 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Customer Service Representative at FIS in India?

The salary growth for a Senior Customer Service Representative at FIS depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Representative can expect the following growth trajectory at FIS:

Experience	Average Salary Range
1 year	₹3.1 Lakhs to ₹4.0 Lakhs per year
2 years	₹3.2 Lakhs to ₹4.0 Lakhs per year
3 years	₹3.2 Lakhs to ₹4.1 Lakhs per year
4 years	₹3.2 Lakhs to ₹4.1 Lakhs per year

and so on.

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FIS Senior Customer Service Representative Salaries

FIS Senior Customer Service Representative salary in India ranges between ₹3.3 Lakhs to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 FIS latest salaries received from various employees of FIS.