Premium Employer

i

This company page is being actively managed by FIS Team. If you also belong to the team, you can get access from here

FIS Verified Tick

Compare button icon Compare button icon Compare
filter salariesFilter salaries by

FIS Customer Service Associate salaries in Mumbai

Annual salary range
0 - 4 years exp.
₹3.6 Lakhs - ₹4 Lakhs
Avg. annual salary
unlock blur

Monthly In-hand Salary

unlock blur

30% more than the average Customer Service Associate Salary in FinTech Companies for 0 - 4 years of experience

Interested in this particular role?

Salaries in different departments

Customer Success, Service & Operations
Customer Service Associate Salary
4 years exp. (AmbitionBox Estimate)
unlock-blur

₹3.7 L/yr - ₹3.8 L/yr

Engineering - Software & QA
Customer Service Associate Salary
Fresher (AmbitionBox Estimate)
unlock-blur

₹3.6 L/yr - ₹3.8 L/yr

Last Updated: 2 Aug 2023

Companies similar to FIS for Customer Service Associate in Mumbai

Logo
FIS Customer Service Associate Salary

0 - 4 years exp. (4 salaries)

unlock blur

₹3.6 L/yr - ₹4 L/yr

vs
Company name Avg Annual Salary Open Jobs
Logo
Accenture Customer Service Associate Salary

0 - 8 years exp. (309 salaries)

unlock blur

₹1.5 L/yr - ₹7 L/yr

arrow icon 25% more
13 job openings
unlock blur

₹1.5 L/yr - ₹5.5 L/yr

arrow icon 12% less
2 job openings
Logo
Wipro Customer Service Associate Salary

0 - 6 years exp. (34 salaries)

unlock blur

₹1.3 L/yr - ₹3.3 L/yr

arrow icon 28% less
unlock blur

₹0.9 L/yr - ₹6.2 L/yr

arrow icon 24% less
6 job openings
Logo
Tech Mahindra Customer Service Associate Salary

0 - 6 years exp. (239 salaries)

unlock blur

₹1 L/yr - ₹6.2 L/yr

arrow icon 7% less
2 job openings
Customer Service Associate salary at FIS ranges between ₹3.6 Lakhs to ₹4 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 4 latest salaries received from various employees of FIS.

Latest annual salaries shared by FIS Customer Service Associate in Mumbai

1y ago
₹3.6 Lakhs
5 months exp.
1y ago
₹3.8 Lakhs
4 years exp.

Experience wise FIS Customer Service Associate salaries in Mumbai

Last Updated: 2 Aug 2023

Experience Avg Annual Salary
Fresher (AmbitionBox Estimate)

unlock blur

₹3.3 L/yr - ₹4.2 L/yr
1 year (AmbitionBox Estimate)

unlock blur

₹3.3 L/yr - ₹4.2 L/yr
2 years (AmbitionBox Estimate)

unlock blur

₹3.3 L/yr - ₹4.2 L/yr
3 years (AmbitionBox Estimate)

unlock blur

₹3.4 L/yr - ₹4.3 L/yr
4 years (AmbitionBox Estimate)

unlock blur

₹3.4 L/yr - ₹4.3 L/yr
FIS Customer Service Associate Salary and Career Growth

From

To

Customer Service Associate

unlock blur

0 - 5 years exp.

Quality Analyst

unlock blur

1 - 5 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in FIS

unlock blur
₹4 L/yr - ₹8 L/yr
unlock blur
₹2 L/yr - ₹4.5 L/yr
unlock blur
₹2.88 L/yr - ₹5 L/yr
unlock blur
₹3 L/yr - ₹3.15 L/yr

Top skills at FIS for Customer Service Associate

international bpo customer support email process bpo customer International Voice Process Customer Service international process international voice inbound voice process Communication Skills voice process international call center US Process Business operations

Salary related reviews for FIS

2.5

Rated by 3 employees for salary & benefits

Customer Success, Service & Operations Department

5.0
  •  posted on 13 Dec 2019

5.0
 for  Salary and Benefits

Likes

...t give proper training to employee.3. Career growth is not good in PSS.Helpdesk. Salary also not giving up to the mark.but we are working like a animal. At the time of increment they increase only 500 rs. what will happen in 500 rs.Travelling is facility is good. Politics is too much in our process.

read more
  • Salary - Excellent
  • +6 more

Dislikes

...t give proper training to employee.3. Career growth is not good in PSS.Helpdesk. Salary also not giving up to the mark.but we are working like a animal. At the time of increment they increase only 500 rs. what will happen in 500 rs.Travelling is facility is good. Politics is too much in our process.

read more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 14 Nov 2024

4.0
 for  Salary and Benefits

Likes

That time they give me work from home but now there's no such option so hybrid

  • Salary - Good

Dislikes

They never increase your salary if you think after promotion you'll get more then that's your loss. After promotion you supposed to stick on the same salary. And now onwards they're providing less salary. So Good Luck

read more
  • Job security - Poor
  • +2 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 11 Feb 2023

1.0
 for  Salary and Benefits

Likes

Once you're an employee in FIS you job is secured till the time you don't perform. Company gives you enough trills to proof yourself.

read more
  • Job security - Excellent

Dislikes

Starting from work satisfaction to salary everything is disappointing. Appraisal is just a myth doesn't matter how long you have been working in the Company.

read more
  • Salary - Bad
  • +5 more

Business Process Outsourcing Department

4.0
  •  posted on 22 Mar 2021

5.0
 for  Salary and Benefits

Likes

...rked as an Customer service associate but i feel that the work environment here is pretty good and the pay is sky high you can earn upto 80,000 per month

read more
  • Salary - Excellent
  • +4 more

Dislikes

Timing grave yard shifts is very much hectic

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 16 Nov 2023

2.0
 for  Salary and Benefits

Likes

It was good till everything moved to TP

Dislikes

...e shifts they set the shift as they want to...after one week or after two week..and what you work is not enough the salary they give.

read more
  • Salary - Poor
  • +6 more
see more salary related reviews

Discover interview dos and don'ts from real experiences

FIS Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at FIS in Mumbai?
The average salary of a Customer Service Associate at FIS in Mumbai typically ranges from ₹3.6 Lakhs to ₹4.0 Lakhs per year, depending on experience (from Fresher to 4 years).

The top 10% of Customer Service Associate in Mumbai at FIS earn more than ₹4.0 Lakhs per year, and the top 1% earn over ₹4.0 Lakhs per year. Customer Service Associate Salaries at FIS can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 FIS employees in India.
What is the estimated take home salary of a Customer Service Associate at FIS in Mumbai?
The estimated take-home salary of a Customer Service Associate at FIS in Mumbai typically ranges from ₹27,202 to ₹28,608 per month. This is based on the average salary range of ₹3.6 Lakhs to ₹4.0 Lakhs per year for employees with experience ranging from Fresher to 4 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of FIS. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service Associate at FIS in Mumbai?
To be a Customer Service Associate at FIS in Mumbai, the key skills required include:

  • - international bpo
  • - customer support
  • - email process
  • - bpo
  • - customer

These skills are highly valued at FIS and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than FIS for Customer Service Associate in India?
Accenture ₹1.5 Lakhs to ₹7.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by FIS, depending on the role and experience level.
What is the salary of a Customer Service Associate in companies similar to FIS in Mumbai?
The salary of a Customer Service Associate at companies similar to FIS in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Tech Mahindra ₹1.0 Lakhs to ₹6.2 Lakhs per year
Sutherland Global Services ₹1.5 Lakhs to ₹5.5 Lakhs per year
Teleperformance ₹0.9 Lakhs to ₹6.2 Lakhs per year
Wipro ₹1.3 Lakhs to ₹3.3 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Associate at FIS in Mumbai?
The salary growth for a Customer Service Associate at FIS in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate in Mumbai can expect the following growth trajectory at FIS:

Experience Average Salary Range
Fresher ₹3.3 Lakhs to ₹4.2 Lakhs per year
1 year ₹3.3 Lakhs to ₹4.2 Lakhs per year
2 years ₹3.3 Lakhs to ₹4.2 Lakhs per year
3 years ₹3.4 Lakhs to ₹4.3 Lakhs per year
and so on.

Tell us how to improve this page.

FIS Customer Service Associate salary in Mumbai ranges between ₹3.6 Lakhs to ₹4 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 4 FIS latest salaries received from various employees of FIS.