FedEx Express Senior Customer Support Officer Salaries by Employees (Updated 2024)

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₹3.6 Lakhs - ₹4.5 Lakhs

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Last Updated: 17 Aug 2023

Companies similar to FedEx Express for Senior Customer Support Officer

Company name	Avg Annual Salary	Open Jobs
Mphasis Senior Customer Support Officer Salary 2 - 7 years exp. (117 salaries)	₹2 L/yr - ₹5.6 L/yr 3% less
Alldigi Tech Senior Customer Support Officer Salary 2 - 7 years exp. (109 salaries)	₹2 L/yr - ₹3.6 L/yr 26% less
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Karvy Data Management Senior Customer Support Officer Salary 1 - 4 years exp. (7 salaries)	₹1.7 L/yr - ₹2.4 L/yr 50% less
Equitas Small Finance Bank Senior Customer Support Officer Salary 2 - 5 years exp. (7 salaries)	₹1.2 L/yr - ₹3.1 L/yr 52% less
IntouchCX Senior Customer Support Officer Salary 2 - 4 years exp. (6 salaries)	₹3.3 L/yr - ₹4.5 L/yr 10% less

Senior Customer Support Officer salary at FedEx Express ranges between ₹3.6 Lakhs to ₹4.5 Lakhs per year for employees with 9 years of experience. Salary estimates are based on 1 latest salaries received from various employees of FedEx Express.

Similar Designation salaries in FedEx Express

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Salary related reviews for FedEx Express

Customer Service Executive in Mumbai

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 16 Feb 2023

1.0

for Salary and Benefits

Likes

The hr and admin is well managed.

Dislikes

They make you work like a slave doing menial tasks. You are forced to do overtime at very menial pay. No job growth. Lots of politics and no support from team leaders or management. All of the good people have left over the years. They will harass you even for taking 2-3 minutes longer loo breaks. People are treated like shit and their customers are too. They underhire and customers don't get their updates on time and all the blame goes to people at the lowest end of the foodchain- the customer care are delivery agents.

Customer Care Executive in Pune

Customer Success, Service & Operations Department

2.0

• posted on 06 Jul 2021

1.0

for Salary and Benefits

Likes

Learning and development specialists was very good interactive learning.

Dislikes

Manager name as Dominic he think that he was giving to salary to employees. Very rude behavior. No career growth do only cut copy paste work .pathetic no learning at all .

Operations Manager in New Delhi

Customer Success, Service & Operations Department

3.0

• posted on 29 Mar 2021

2.0

for Salary and Benefits

Likes

No Job Security, work pathtic because of lots company work on same floor,, management not work on depth ,policy not belong to India ?

Dislikes

Training is good based on job activity,carrier groth tough ,salary not upto market standard, as well appraisals, travel limited positions only,, environment not good at all because HR /Security dept,pressure,work life balance is ok..

Customer Service Associate in New Delhi

Customer Success, Service & Operations Department

4.0

• posted on 20 May 2018

3.0

for Salary and Benefits

Likes

...embers can not tolerate at all as well annoyed rules made for employees too bad. Salary on time! Too much office politics! Bad behavior of teammates! Different rules for each employee! Not much career oriented atmosphere! Feel helpless more of the time! Company is good but politics play by senior level staff not good at all!!apprical on time but as per work profile salary is too less

Dislikes

Not happy with work culture

Customer Service Executive in Mumbai

Other Department

3.0

• posted on 07 Nov 2018

4.0

for Salary and Benefits

Likes

Its been 3 yrs now , it is good company, but this company pays more salary to newly joined employees which is negative for those who r working since long time , managers and tl are selected from outside , tenured employees r not selected

Dislikes

Pays more salary to newly joined and managers and tl are selected from outside

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FedEx Express Senior Customer Support Officer Salary FAQs

What is the notice period for Senior Customer Support Officer at FedEx Express?

According to AmbitionBox, 100% of the FedEx Express Senior Customer Support Officers reported a notice period of 15 days or less.This is based on 1 response on AmbitionBox in last 2 years.

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FedEx Express Senior Customer Support Officer Salaries

FedEx Express Senior Customer Support Officer salary in India ranges between ₹3.6 Lakhs to ₹4.5 Lakhs. This is an estimate based on latest salaries received from employees of FedEx Express.