FedEx Express Customer Care Manager Salaries by 9 Employees

11 - 19 years exp.

₹15.3 Lakhs - ₹25 Lakhs

Low Confidence

Salary of majority employees

191% more than the average Customer Care Manager Salary in Logistics Companies for 11 - 19 years of experience

Interested in this particular role?

Last Updated: 19 Jul 2024

Companies similar to FedEx Express for Customer Care Manager

Company name	Avg Annual Salary	Open Jobs
Mahindra & Mahindra Customer Care Manager Salary 3 - 18 years exp. (211 salaries)	₹5.9 L/yr - ₹21.5 L/yr 31% less	6 job openings
Maruti Suzuki Customer Care Manager Salary 1 - 10 years exp. (75 salaries)	₹1.3 L/yr - ₹5.1 L/yr 85% less
Login to view exact salary
Mahindra Truck and Bus Customer Care Manager Salary 5 - 15 years exp. (41 salaries)	₹6 L/yr - ₹18 L/yr 47% less
Tata Motors Customer Care Manager Salary 6 - 15 years exp. (35 salaries)	₹11.6 L/yr - ₹26.2 L/yr 21% less
Hyundai Motor India Limited Customer Care Manager Salary 1 - 10 years exp. (30 salaries)	₹1.2 L/yr - ₹5 L/yr 84% less

Customer Care Manager salary at FedEx Express ranges between ₹15.3 Lakhs to ₹25 Lakhs per year for employees with experience between 11 years to 19 years. Salary estimates are based on 9 latest salaries received from various employees of FedEx Express.

Experience wise FedEx Express Customer Care Manager salaries

Last Updated: 19 Jul 2024

Experience	Avg Annual Salary
11 years (AmbitionBox Estimate)	₹6.4 L/yr - ₹20 L/yr
12 years (AmbitionBox Estimate)	₹6.9 L/yr - ₹20 L/yr
Login to view exact salary
13 years (AmbitionBox Estimate)	₹15.3 L/yr - ₹20 L/yr
14 years (AmbitionBox Estimate)	₹17.8 L/yr - ₹22.7 L/yr
15+ years (5 salaries)	₹16.3 L/yr - ₹25 L/yr

Similar Designation salaries in FedEx Express

Store Manager Salary

(AmbitionBox Estimate)

₹0.2 L/yr - ₹0.2 L/yr

Customer Care Executive Salary

(86 salaries)

₹1.85 L/yr - ₹3.76 L/yr

Customer Relationship Manager Salary

(4 salaries)

₹2.4 L/yr - ₹5 L/yr

Operations Manager Salary

(59 salaries)

₹9 L/yr - ₹25 L/yr

Branch Manager Salary

(4 salaries)

₹4.2 L/yr - ₹7.5 L/yr

Deputy Manager Salary

(AmbitionBox Estimate)

₹9.7 L/yr - ₹12.4 L/yr

Sales Manager Salary

(4 salaries)

₹8.04 L/yr - ₹22.04 L/yr

Customer Service Associate Salary

(31 salaries)

₹2 L/yr - ₹3.6 L/yr

Customer Service Executive Salary

(85 salaries)

₹1.7 L/yr - ₹4.3 L/yr

Customer Support Executive Salary

(24 salaries)

₹2 L/yr - ₹3.5 L/yr

Top skills at FedEx Express for Customer Care Manager

Hiring Leadership Skills Team Management Escalation Management

Salary related reviews for FedEx Express

Operations Executive in Lucknow

Full Time

Other Department

5.0

• posted on 03 Mar 2022

5.0

for Salary and Benefits

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year

Salary - Excellent

+6 more

Dislikes

There is a lot of politics and the management doesn't address our issues. Salary is decent but career growth is very slow.

Customer Service Executive in Mumbai

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 16 Feb 2023

1.0

for Salary and Benefits

Likes

The hr and admin is well managed.

Dislikes

They make you work like a slave doing menial tasks. You are forced to do overtime at very menial pay. No job growth. Lots of politics and no support from team leaders or management. All of the good people have left over the years. They will harass you even for taking 2-3 minutes longer loo breaks. People are treated like shit and their customers are too. They underhire and customers don't get their updates on time and all the blame goes to people at the lowest end of the foodchain- the customer care are delivery agents.

Salary - Bad

+5 more

Customer Care Executive in Pune

Customer Success, Service & Operations Department

2.0

• posted on 06 Jul 2021

1.0

for Salary and Benefits

Likes

Learning and development specialists was very good interactive learning.

Work-life balance - Good

Dislikes

Manager name as Dominic he think that he was giving to salary to employees. Very rude behavior. No career growth do only cut copy paste work .pathetic no learning at all .

Salary - Bad

+3 more

Operations Manager in New Delhi

Customer Success, Service & Operations Department

3.0

• posted on 29 Mar 2021

2.0

for Salary and Benefits

Likes

No Job Security, work pathtic because of lots company work on same floor,, management not work on depth ,policy not belong to India ?

Skill development - Good

+1 more

Dislikes

Training is good based on job activity,carrier groth tough ,salary not upto market standard, as well appraisals, travel limited positions only,, environment not good at all because HR /Security dept,pressure,work life balance is ok..

Salary - Poor

+4 more

Operations Executive in Bangalore / Bengaluru

Service operation Supply chain Department

4.0

• posted on 03 Sep 2019

4.0

for Salary and Benefits

Likes

The company is open to innovation and readily adopts technology.i love the fact that i am a part of a team that markets reliable,high quality productand has a global client base.

Salary - Good

+5 more

Dislikes

Compensation is decent,but growth is slow.The work pressure is very high Sometimes, I have to work 14-18 hours work straight in a day as i have to attend client calls in the evening and sometimes late into night. Managers do not value an individuals unique strengths,which is why i have to tack back my suggestions most of the times.

see more salary related reviews

Discover interview dos and don'ts from real experiences

What people are saying about FedEx Express

View All

a scrum master

Help me choose the right job please

Hi Everyone. I have 2 offers 1) Ness Digital (Hybrid role in Hyderabad) offering X LPA. 2) Qualitest (Fully Remote) offering X-3 LPA. My hometown is Bhopal, which is way less expensive than Hyderabad. My mind is telling to save money and work remotely. But I am not sure how these 2 companies are Kindly suggest which company to join

Got a question about FedEx Express?

Ask anonymously on communities.

FedEx Express Customer Care Manager Salary FAQs

What is the salary of Customer Care Manager at FedEx Express ?

The average salary of a Customer Care Manager at FedEx Express in India typically ranges from ₹15.3 Lakhs to ₹25.0 Lakhs per year, depending on experience (from 11 years to 19 years).

The top 10% of Customer Care Manager at FedEx Express earn more than ₹25.0 Lakhs per year, and the top 1% earn over ₹25.0 Lakhs per year. Customer Care Manager Salaries at FedEx Express can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 9 FedEx Express employees in India.

What is the estimated take home salary of a Customer Care Manager at FedEx Express in India?

The estimated take-home salary of a Customer Care Manager at FedEx Express in India typically ranges from ₹1,30,740 to ₹1,35,426 per month. This is based on the average salary range of ₹15.3 Lakhs to ₹25.0 Lakhs per year for employees with experience ranging from 11 years to 19 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 9 salaries received from various employees of FedEx Express. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Care Manager at FedEx Express ?

To be a Customer Care Manager at FedEx Express in india, the key skills required include:

- Hiring
- Leadership Skills
- Team Management
- Escalation Management

These skills are highly valued at FedEx Express and are crucial for successful performance in a Software Engineering role.

What is the salary of a Customer Care Manager in companies similar to FedEx Express in India?

The salary of a Customer Care Manager at companies similar to FedEx Express in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Tata Motors	₹11.6 Lakhs to ₹26.2 Lakhs per year
Mahindra & Mahindra	₹5.9 Lakhs to ₹21.5 Lakhs per year
Mahindra Truck and Bus	₹6.0 Lakhs to ₹18.0 Lakhs per year
Hyundai Motor India Limited	₹1.2 Lakhs to ₹5.0 Lakhs per year
Maruti Suzuki	₹1.3 Lakhs to ₹5.1 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Care Manager at FedEx Express in India?

The salary growth for a Customer Care Manager at FedEx Express depends on factors such as experience, performance, and promotions. On average, a Customer Care Manager can expect the following growth trajectory at FedEx Express:

Experience	Average Salary Range
11 years	₹6.4 Lakhs to ₹20.0 Lakhs per year
12 years	₹6.9 Lakhs to ₹20.0 Lakhs per year
13 years	₹15.3 Lakhs to ₹20.0 Lakhs per year
14 years	₹17.8 Lakhs to ₹22.7 Lakhs per year

and so on.

Tell us how to improve this page.

Home >
Salaries >
FedEx Express Salaries >
FedEx Express Customer Care Manager Salaries

FedEx Express Customer Care Manager salary in India ranges between ₹15.3 Lakhs to ₹25 Lakhs with an average annual salary of ₹. Salary estimates are based on 9 FedEx Express latest salaries received from various employees of FedEx Express.