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Exl India

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3.5

based on 1.5k Reviews

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Customer Success, Service & Operations

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Exl India Customer Success, Service & Operations Department Salaries in India

based on 2.1k latest salaries
Designation Avg Annual Salary Open Jobs

MIS Executive

2 years exp. (AmbitionBox Estimate)
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₹2.9 L/yr - ₹3.4 L/yr

Business Process Leader

10 - 11 years exp. (AmbitionBox Estimate)
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₹4 L/yr - ₹5.1 L/yr

Senior Accounts Executive

4 years exp. (AmbitionBox Estimate)
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₹2.8 L/yr - ₹4.4 L/yr

Assistant Vice President

17 - 18 years exp. (AmbitionBox Estimate)
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₹26.4 L/yr - ₹39.2 L/yr

Executive Secretary

0 - 3 years exp. (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.9 L/yr

Senior Data Research Analyst

2 - 3 years exp. (AmbitionBox Estimate)
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₹2.1 L/yr - ₹2.6 L/yr

Senior MIS Executive

12 - 13 years exp. (AmbitionBox Estimate)
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₹4.2 L/yr - ₹4.8 L/yr

Senior Quality Analyst

8 - 9 years exp. (AmbitionBox Estimate)
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₹7.5 L/yr - ₹8.1 L/yr

Executive Partner

1 - 3 years exp. (AmbitionBox Estimate)
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₹3 L/yr - ₹3.8 L/yr

Assistant Manager Payroll

8 - 9 years exp. (AmbitionBox Estimate)
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₹7.2 L/yr - ₹9.2 L/yr

Vice President Operations

18 - 24 years exp. (AmbitionBox Estimate)
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₹68.6 L/yr - ₹75.9 L/yr

Senior HR Payroll Executive

4 - 5 years exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Manager-F&A

13 - 14 years exp. (AmbitionBox Estimate)
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₹11.4 L/yr - ₹14.6 L/yr

Senior Research Analyst

4 - 10 years exp. (AmbitionBox Estimate)
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₹3.1 L/yr - ₹4 L/yr

Senior Customer Executive

2 - 3 years exp. (AmbitionBox Estimate)
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₹3.8 L/yr - ₹4.9 L/yr

Executive Accountant

1 - 4 years exp. (AmbitionBox Estimate)
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₹2.2 L/yr - ₹3.1 L/yr

Company Associate

3 - 4 years exp. (AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr

Quality Auditor

7 - 8 years exp. (AmbitionBox Estimate)
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₹7.4 L/yr - ₹10 L/yr

Business Operations Associate

5 - 6 years exp. (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr

Customer Relation Executive

0 - 1 year exp. (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

Last Updated: 24 Dec, 2024

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2w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for Exl India

3.0

Rated by 363 employees for salary & benefits

Assistant Manager in Pune

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 18 Dec 2024
4.0
 for  Salary and Benefits

Likes

The best thing about EXL is that you will be heard. Specially senior management is very supportive and understanding. Company provides with enough opportunities to grow in career and fair chances are given to almost everyone.

read more

Dislikes

Salary brackets can be better as compared to market standards. Appraisals can be improved for better employee retention and satisfaction.

read more

Customer Service Executive in Pune

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 10 Oct 2024
3.0
 for  Salary and Benefits

Likes

You get your salary on time, some managers are good and will assist you and understand and support you, rest are just there for the sake of being there.

read more

Dislikes

You can work and grow here if you are a managers pet.

Senior Customer Service Executive in Pune

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 27 Jul 2024
2.0
 for  Salary and Benefits

Likes

...and then force you to leave.... also take money for not giving notice period....I had to pay 1lac 20 thousand rupees

read more

Dislikes

Worst work culture ever in the organisation

Senior Process Associate in Kochi

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 01 Mar 2024
1.0
 for  Salary and Benefits

Likes

I appreciate the positive work environment at EXL service, infopark kochi.

Dislikes

Comparing the salary package with other companies in the industry, i have noticed that it is significantly lower. This has promted me ti consider the importance of fair compensation in relation to the job satisfaction and motivation.

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Travel Analyst in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 13 Nov 2023
3.0
 for  Salary and Benefits

Likes

So i would do company has number of process but I'm working for AMEX gbt where company is good for work life balance, kind behaviour colleagues no pressure fixed off

read more

Dislikes

Things I don't like here is "less salary" even they will deduct your PF from in-hand. As it's a UK process so difficult to get Indian holidays If you looking for High salary & compensation don't come here. But if you need relaxation, comport then best for you.

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see more salary related reviews

Exl India interview questions by designations

Business Analyst (7)Executive (6)Consultant (5)Data Scientist (5)
View all 84 interview experiences
More about working at Exl India

Exl India Salary FAQs

How much does Exl India pay per year?
The average Exl India salary ranges from approximately ₹1 Lakh to ₹2.5 Lakhs per year for a CCE and ₹30.5 Lakhs to ₹80 Lakhs per year for a Vice President. Salary estimates are based on 2.1k Exl India salaries received from various employees of Exl India. Exl India employees rate the overall salary and benefits package 3.0/5 stars.
What is the highest salary in Exl India?
The highest-paying job at Exl India is a Vice President with a salary of ₹30.5 Lakhs to ₹80 Lakhs per year. The top 10% of employees earn more than ₹18.91 lakhs per year. The top 1% earn more than a whopping ₹40 lakhs per year.
What is the minimum salary in Exl India?
Minimum salary at Exl India depends on the role you are applying for. For Associate the minimum salary is ₹1.2 Lakh to ₹5.3 Lakhs per year, and for Executive the minimum salary is ₹1 Lakh to ₹6 Lakhs per year and so on.
What is the salary package for freshers in Exl India?
The average salary at Exl India for freshers varies from ₹1.8 Lakh to ₹4 Lakhs per year for Reporting Analyst and ₹7.8 Lakhs to ₹15.1 Lakhs per year for Consultant.
What is the notice period at Exl India in Customer Success, Service & Operations Department?
According to AmbitionBox, 45% of the Exl India employees in Customer Success, Service & Operations Department reported a notice period of 1 Month, 29% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 1.7k responses on AmbitionBox in last 2 years.

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Exl India Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at Exl India is INRunlock blur . Salary estimates are based on 2.1k Exl India latest salaries received from various employees of Exl India.

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