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Exl India

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3.5

based on 1.6k Reviews

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Gurgaon / Gurugram
Customer Success, Service & Operations

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Exl India Customer Success, Service & Operations Department Salaries in Gurgaon / Gurugram

based on 51 latest salaries
Designation Avg Annual Salary Open Jobs

Analyst

0 - 2 years exp. · Gurgaon / Gurugram (4 salaries)
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₹2.8 L/yr - ₹4.2 L/yr

Executive Trainee

2 - 6 years exp. · Gurgaon / Gurugram (3 salaries)
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₹2.8 L/yr - ₹7 L/yr

Senior Fraud Analyst

2 - 7 years exp. · Gurgaon / Gurugram (3 salaries)
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₹4.6 L/yr - ₹6.5 L/yr

Lead Assistant Operations Manager

11 - 12 years exp. · Gurgaon / Gurugram (3 salaries)
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₹8.4 L/yr - ₹10.1 L/yr

Starting your career? Discover Exl India fresher salaries in India

Process Associate

1 - 2 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹1.5 L/yr - ₹3.2 L/yr

Senior Financial Analyst

5 - 6 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹4.3 L/yr - ₹5 L/yr

Service Delivery Manager

12 - 13 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹24.3 L/yr - ₹31 L/yr

SME

10 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹4.1 L/yr - ₹6 L/yr

Senior Analyst

6 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹4.5 L/yr - ₹6.7 L/yr

SCE

9 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹3.8 L/yr - ₹4.8 L/yr

Senior Research Analyst

4 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.5 L/yr

Senior Reporting Analyst

4 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹3.7 L/yr - ₹4.6 L/yr

Claim Advisor

8 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr

German Analyst

3 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹6 L/yr - ₹7.7 L/yr

Travel Analyst

2 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹3 L/yr - ₹3.6 L/yr

Assistant Manager

5 - 13 years exp. · Gurgaon / Gurugram (12 salaries)
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₹6 L/yr - ₹11.8 L/yr

Senior Executive

2 - 5 years exp. · Gurgaon / Gurugram (6 salaries)
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₹3.5 L/yr - ₹8 L/yr

Manager

8 - 14 years exp. · Gurgaon / Gurugram (4 salaries)
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₹18 L/yr - ₹24.1 L/yr

Executive

2 - 4 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹2 L/yr - ₹4.5 L/yr

Last Updated: 26 Jan, 2025

What people are saying about Exl India

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a senior associate
19h (edited)
Need Advice
I am working as a RTR and getting 3.7LPA fixed with 4 YOE, How much I expecting if I will select As MT in genpact or EXL?
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Salary related reviews for Exl India

3.3

Rated by 16 employees for salary & benefits

Travel Analyst in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 13 Nov 2023
3.0
 for  Salary and Benefits

Likes

So i would do company has number of process but I'm working for AMEX gbt where company is good for work life balance, kind behaviour colleagues no pressure fixed off

read more
  • Job security - Good
    +1 more

Dislikes

Things I don't like here is "less salary" even they will deduct your PF from in-hand. As it's a UK process so difficult to get Indian holidays If you looking for High salary & compensation don't come here. But if you need relaxation, comport then best for you.

read more

Assistant Manager in Pune

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 18 Dec 2024
4.0
 for  Salary and Benefits

Likes

The best thing about EXL is that you will be heard. Specially senior management is very supportive and understanding. Company provides with enough opportunities to grow in career and fair chances are given to almost everyone.

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  • Salary - Good
    +6 more

Dislikes

Salary brackets can be better as compared to market standards. Appraisals can be improved for better employee retention and satisfaction.

read more

Customer Service Executive in Pune

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 10 Oct 2024
3.0
 for  Salary and Benefits

Likes

You get your salary on time, some managers are good and will assist you and understand and support you, rest are just there for the sake of being there.

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  • Job security - Excellent

Dislikes

You can work and grow here if you are a managers pet.

  • Promotions - Poor
    +3 more

Senior Customer Service Executive in Pune

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 27 Jul 2024
2.0
 for  Salary and Benefits

Likes

...and then force you to leave.... also take money for not giving notice period....I had to pay 1lac 20 thousand rupees

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Dislikes

Worst work culture ever in the organisation

  • Salary - Poor
    +6 more

Senior Process Associate in Kochi

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 01 Mar 2024
1.0
 for  Salary and Benefits

Likes

I appreciate the positive work environment at EXL service, infopark kochi.

  • Skill development - Good
    +3 more

Dislikes

Comparing the salary package with other companies in the industry, i have noticed that it is significantly lower. This has promted me ti consider the importance of fair compensation in relation to the job satisfaction and motivation.

read more
  • Salary - Bad
see more salary related reviews

Exl India interview questions by designations

Business Analyst (7)Executive (6)Senior Executive (5)Consultant (5)
View all 89 interview experiences

Know more about Exl India Gurgaon / Gurugram

More about working at Exl India

Exl India Salary FAQs

How much does Exl India pay per year?
The average Exl India salary ranges from approximately ₹1 Lakh to ₹2.8 Lakhs per year for a CCE and ₹30.5 Lakhs to ₹96 Lakhs per year for a Vice President. Salary estimates are based on 51 Exl India salaries received from various employees of Exl India. Exl India employees rate the overall salary and benefits package 3.3/5 stars.
What is the highest salary in Exl India?
The highest-paying job at Exl India is a Vice President with a salary of ₹30.5 Lakhs to ₹96 Lakhs per year. The top 10% of employees earn more than ₹19.18 lakhs per year. The top 1% earn more than a whopping ₹40 lakhs per year.
What is the minimum salary in Exl India?
Minimum salary at Exl India depends on the role you are applying for. For Executive the minimum salary is ₹0.8 Lakh to ₹6 Lakhs per year, and for Associate the minimum salary is ₹1.2 Lakh to ₹5.6 Lakhs per year and so on.
What is the salary package for freshers in Exl India?
The average salary at Exl India for freshers varies from ₹1.5 Lakh to ₹2.5 Lakhs per year for Back Office Executive and ₹5 Lakhs to ₹10.4 Lakhs per year for Data Engineer.
What is the notice period at Exl India in Customer Success, Service & Operations Department in Gurgaon / Gurugram?
According to AmbitionBox, 50% of the Exl India employees in Customer Success, Service & Operations Department in Gurgaon / Gurugram reported a notice period of 1 Month, 22% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 50 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Average annual salary in Customer Success, Service & Operations department at Exl India , Gurgaon / Gurugram is INRunlock blur . Salary estimates are based on 51 Exl India latest salaries received from various employees of Exl India.

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