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Exl India

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3.5

based on 1.6k Reviews

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Pune
Customer Success, Service & Operations

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Exl India Customer Success, Service & Operations Department Salaries in Pune

based on 436 latest salaries
Designation Avg Annual Salary Open Jobs

Senior Associate

1 - 9 years exp. · Pune (39 salaries)
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₹1.8 L/yr - ₹5.5 L/yr

Customer Care Executive

1 - 7 years exp. · Pune (24 salaries)
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₹1.3 L/yr - ₹3.5 L/yr

Customer Service Executive

1 - 6 years exp. · Pune (13 salaries)
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₹1.4 L/yr - ₹4.6 L/yr

Back Office Executive

0 - 4 years exp. · Pune (8 salaries)
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₹1.6 L/yr - ₹3 L/yr

Starting your career? Discover Exl India fresher salaries in India

Operations Manager

14 - 17 years exp. · Pune (7 salaries)
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₹12 L/yr - ₹16 L/yr

Process Associate

0 - 2 years exp. · Pune (6 salaries)
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₹2.1 L/yr - ₹3 L/yr

Senior Customer Service Associate

3 - 8 years exp. · Pune (6 salaries)
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₹3.4 L/yr - ₹6 L/yr

Senior Customer Service Executive

3 - 15 years exp. · Pune (5 salaries)
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₹1.8 L/yr - ₹4.5 L/yr

Assistant Manager Operations

5 - 13 years exp. · Pune (5 salaries)
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₹4 L/yr - ₹6.8 L/yr

Lead Assistant Operations Manager

7 - 14 years exp. · Pune (5 salaries)
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₹6.5 L/yr - ₹9.7 L/yr

SME

3 - 9 years exp. · Pune (4 salaries)
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₹3 L/yr - ₹4.5 L/yr

Senior Process Associate

4 - 6 years exp. · Pune (4 salaries)
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₹3.9 L/yr - ₹5.2 L/yr

Quality Analyst

4 - 6 years exp. · Pune (4 salaries)
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₹3.7 L/yr - ₹5.5 L/yr

Customer Service Associate

1 - 3 years exp. · Pune (4 salaries)
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₹3 L/yr - ₹6.4 L/yr

Associate Executive

0 - 2 years exp. · Pune (4 salaries)
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₹2.3 L/yr - ₹2.5 L/yr

Operations Associate

0 - 2 years exp. · Pune (4 salaries)
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₹2.3 L/yr - ₹3.5 L/yr

Webchat Advisor

1 - 6 years exp. · Pune (4 salaries)
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₹4.5 L/yr - ₹6 L/yr

Executive Assistant

2 - 4 years exp. · Pune (3 salaries)
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₹2.8 L/yr - ₹4 L/yr

Team Lead

8 - 12 years exp. · Pune (3 salaries)
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₹3.3 L/yr - ₹6 L/yr

Lead Assistant Manager

8 - 12 years exp. · Pune (3 salaries)
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₹6.5 L/yr - ₹16.1 L/yr

Last Updated: 30 Jan, 2025

What people are saying about Exl India

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a senior associate
2d (edited)
Need Advice
I am working as a RTR and getting 3.7LPA fixed with 4 YOE, How much I expecting if I will select As MT in genpact or EXL?
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Salary related reviews for Exl India

3.0

Rated by 67 employees for salary & benefits

Assistant Manager in Pune

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 18 Dec 2024
4.0
 for  Salary and Benefits

Likes

The best thing about EXL is that you will be heard. Specially senior management is very supportive and understanding. Company provides with enough opportunities to grow in career and fair chances are given to almost everyone.

read more
  • Salary - Good
    • +6 more

Dislikes

Salary brackets can be better as compared to market standards. Appraisals can be improved for better employee retention and satisfaction.

read more

Customer Service Executive in Pune

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 10 Oct 2024
3.0
 for  Salary and Benefits

Likes

You get your salary on time, some managers are good and will assist you and understand and support you, rest are just there for the sake of being there.

read more
  • Job security - Excellent

Dislikes

You can work and grow here if you are a managers pet.

  • Promotions - Poor
    • +3 more

Senior Customer Service Executive in Pune

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 27 Jul 2024
2.0
 for  Salary and Benefits

Likes

...and then force you to leave.... also take money for not giving notice period....I had to pay 1lac 20 thousand rupees

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Dislikes

Worst work culture ever in the organisation

  • Salary - Poor
    • +6 more

QCA in Pune

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 17 Nov 2023
1.0
 for  Salary and Benefits

Likes

They hire when their is need and layoff when their no need under name of cost cutting

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Dislikes

Thier nothing to like about it..no professionalism or ethics just money minded people trying to save thier job by sucking other life blood

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  • Salary - Bad
    • +6 more

Customer Care Associate in Pune

Customer Success, Service & Operations Department

4.0
  •  posted on 19 Feb 2019
3.0
 for  Salary and Benefits

Likes

The company is open to innovation and adopts letest Technology. I also like re-Hire Employee policy. I thing EXL is one company for Secured your Job and All the Employee average 5 Year Old.

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  • Skill development - Good
    • +4 more

Dislikes

Main Thing in EXL salary package Not Growth.

see more salary related reviews

Exl India interview questions by designations

Business Analyst (7)Executive (6)Senior Executive (5)Consultant (5)
View all 89 interview experiences

Know more about Exl India Pune

More about working at Exl India

Exl India Salary FAQs

How much does Exl India pay per year?
The average Exl India salary ranges from approximately ₹1 Lakh to ₹2.8 Lakhs per year for a CCE and ₹30.5 Lakhs to ₹96 Lakhs per year for a Vice President. Salary estimates are based on 436 Exl India salaries received from various employees of Exl India. Exl India employees rate the overall salary and benefits package 3.0/5 stars.
What is the highest salary in Exl India?
The highest-paying job at Exl India is a Vice President with a salary of ₹30.5 Lakhs to ₹96 Lakhs per year. The top 10% of employees earn more than ₹19.05 lakhs per year. The top 1% earn more than a whopping ₹40 lakhs per year.
What is the minimum salary in Exl India?
Minimum salary at Exl India depends on the role you are applying for. For Executive the minimum salary is ₹0.8 Lakh to ₹6 Lakhs per year, and for Associate the minimum salary is ₹1.2 Lakh to ₹5.6 Lakhs per year and so on.
What is the salary package for freshers in Exl India?
The average salary at Exl India for freshers varies from ₹1.5 Lakh to ₹2.5 Lakhs per year for Back Office Executive and ₹5 Lakhs to ₹10.4 Lakhs per year for Data Engineer.
What is the notice period at Exl India in Customer Success, Service & Operations Department in Pune?
According to AmbitionBox, 42% of the Exl India employees in Customer Success, Service & Operations Department in Pune reported a notice period of 1 Month, 31% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 357 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Exl India , Pune is INRunlock blur . Salary estimates are based on 436 Exl India latest salaries received from various employees of Exl India.

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