Exl India Pune Senior Customer Service Associate Salaries by 6 Employees (Updated 2025)

3 - 8 years exp.

₹3.4 Lakhs - ₹6 Lakhs

Salary of majority employees

28% more than the average Senior Customer Service Associate Salary in Logistics Companies for 3 - 8 years of experience

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Last Updated: 20 Mar 2024

Companies similar to Exl India for Senior Customer Service Associate in Pune

Exl India Senior Customer Service Associate Salary

3 - 8 years exp. (6 salaries)

₹3.4 L/yr - ₹6 L/yr

Company name	Avg Annual Salary	Open Jobs
WNS Senior Customer Service Associate Salary 2 - 12 years exp. (64 salaries)	₹1.6 L/yr - ₹7 L/yr 28% less
TCS Senior Customer Service Associate Salary 3 - 10 years exp. (9 salaries)	₹3 L/yr - ₹7 L/yr At par
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Tech Mahindra Senior Customer Service Associate Salary 2 - 8 years exp. (53 salaries)	₹1.5 L/yr - ₹6 L/yr 9% less
Cognizant Senior Customer Service Associate Salary 7 - 10 years exp. (3 salaries)	₹3.5 L/yr - ₹4.6 L/yr 6% less
Mphasis Senior Customer Service Associate Salary 1 - 7 years exp. (10 salaries)	₹2.8 L/yr - ₹5.5 L/yr 26% less
Wipro Senior Customer Service Associate Salary 1 - 4 years exp. (5 salaries)	₹1.8 L/yr - ₹3.8 L/yr 32% less

Senior Customer Service Associate salary at Exl India ranges between ₹3.4 Lakhs to ₹6 Lakhs per year for employees with experience between 3 years to 8 years. Salary estimates are based on 6 latest salaries received from various employees of Exl India.

Experience wise Exl India Senior Customer Service Associate salaries in Pune

Last Updated: 20 Mar 2024

Experience	Avg Annual Salary
3 years (AmbitionBox Estimate)	₹3.4 L/yr - ₹8.2 L/yr
4 years (AmbitionBox Estimate)	₹3.4 L/yr - ₹8.5 L/yr
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5 years (AmbitionBox Estimate)	₹1.9 L/yr - ₹5.2 L/yr
6 years (AmbitionBox Estimate)	₹2 L/yr - ₹5.3 L/yr
7 years (AmbitionBox Estimate)	₹2.1 L/yr - ₹6 L/yr
8 years (AmbitionBox Estimate)	₹2.1 L/yr - ₹6 L/yr

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Customer Care Executive Salary

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Customer Service Executive Salary

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₹1.9 L/yr - ₹6.3 L/yr

Process Associate Salary

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Customer Service Associate Salary

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Senior Process Associate Salary

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Senior Customer Service Executive Salary

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Customer Support Executive Salary

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₹2.82 L/yr - ₹3 L/yr

Salary related reviews for Exl India

Customer Service Executive in Pune

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 10 Oct 2024

3.0

for Salary and Benefits

Likes

You get your salary on time, some managers are good and will assist you and understand and support you, rest are just there for the sake of being there.

Dislikes

You can work and grow here if you are a managers pet.

Customer Care Executive in Noida

Full Time

BFSI, Investments & Trading Department

4.0

• posted on 12 Sep 2024

4.0

for Salary and Benefits

Likes

... work there. Most important point is the work environment there was very good...Although there should be improvement regarding appraisal and salary improvement.

Dislikes

slow process of appraisal and salary hikes....

Senior Customer Service Executive in Pune

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 27 Jul 2024

2.0

for Salary and Benefits

Likes

...and then force you to leave.... also take money for not giving notice period....I had to pay 1lac 20 thousand rupees

Dislikes

Worst work culture ever in the organisation

Senior Process Associate in Kochi

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 01 Mar 2024

1.0

for Salary and Benefits

Likes

I appreciate the positive work environment at EXL service, infopark kochi.

Dislikes

Comparing the salary package with other companies in the industry, i have noticed that it is significantly lower. This has promted me ti consider the importance of fair compensation in relation to the job satisfaction and motivation.

Senior Associate in Noida

Full Time

Engineering - Software & QA Department

5.0

• posted on 24 Nov 2022

5.0

for Salary and Benefits

Likes

First of all I am speechless for this company. I worked here for 7 years and trust me it is one and only company where I have not feel any stress for 7 seconds. One of the best place to work in across NCR. Awesome experience and if I get an opportunity to work as a QA or Business Analyst so I will definitely work always.

Dislikes

Salary packages are not too much as per costliness but I would say that comfort and money can not earn at one place.

see more salary related reviews

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Salary Discussions, Hike & Promotions

1w (edited)

a senior quality lead

Offer letter - Accepted

Hi, I'm currently drawing a salary of 27.7 (25.3 is fixed) LPA in my current organization and I got a new offer for 39LPA (33.3 is fixed and 1L joining bonus total 40) I'm almost going to complete by 2 years in my current organization and overall I have 11 years experience as QA. How do you rate this salary jump?

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Exl India Senior Customer Service Associate Salary FAQs

What is the salary of Senior Customer Service Associate at Exl India Pune?

Senior Customer Service Associate salary at Exl India in Pune ranges between ₹3.4 Lakhs to ₹6.0 Lakhs for experience between 3 years to 8 years. According to our estimates it is 28% more than the average Senior Customer Service Associate Salary in India. Salary estimates are based on 6 latest salaries received from various employees of Exl India Pune.

How does the salary of a Senior Customer Service Associate at Exl India Pune compare with the average salary range for this job?

The average salary of a Senior Customer Service Associate at Exl India is 28% more than the average salary of a Senior Customer Service Associate in Pune. To know exact salary insights, login to view.

Which similar companies are paying more than Exl India to a Senior Customer Service Associate in Pune?

TCS Senior Customer Service Associate Salary - ₹3.0 Lakhs to ₹7.0 Lakhs per year

What is the salary of a Senior Customer Service Associate in companies similar to Exl India in Pune?

Cognizant Senior Customer Service Associate Salary - ₹3.5 Lakhs to ₹4.6 Lakhs per year
Tech Mahindra Senior Customer Service Associate Salary - ₹1.5 Lakhs to ₹6.0 Lakhs per year
Mphasis Senior Customer Service Associate Salary - ₹2.8 Lakhs to ₹5.5 Lakhs per year
WNS Senior Customer Service Associate Salary - ₹1.6 Lakhs to ₹7.0 Lakhs per year
Wipro Senior Customer Service Associate Salary - ₹1.8 Lakhs to ₹3.8 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Associate at Exl India in Pune?

The estimated take-home salary of a Senior Customer Service Associate at Exl India ranges between ₹36,498 per month to ₹37,716 per month in Pune. The take-home salary calculation is based on the average Exl India Senior Customer Service Associate salary in India which ranges between ₹3.4 Lakhs to ₹6.0 Lakhs per year for employees with experience between 3 years to 8 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Associate at Exl India in Pune?

According to AmbitionBox, 60% of the Exl India Senior Customer Service Associates in Pune reported a notice period of 1 Month, 40% reported a notice period of 2 Months.This is based on 5 responses on AmbitionBox in last 2 years.

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Exl India Senior Customer Service Associate Salaries in Pune

Exl India Senior Customer Service Associate salary in Pune ranges between ₹3.4 Lakhs to ₹6 Lakhs with an average annual salary of ₹. Salary estimates are based on 6 Exl India latest salaries received from various employees of Exl India.