Everest Group Customer Success, Service & Operations Department Salaries in India

Likes

...3. No layoffs - Job Security 4. Tons of perks on the top of your remuneration 5. Not a very complex salary structure like majority of the firms nowadays 6. Flexibility to work different hours and follows hybrid work policy 7. Almost flat hierarchy / org structure 8. All employees and their contributions/ideas/initiatives are valued and highly encouraged 9. Never monotonous 10. No/Negligible corporate politics

Dislikes

1. Growth at this pace automatically assumes more work, impacting the WLB (however, flexible working hours help!) 2. No chance of global expatriate assignments or even on-site visits

Likes

Good Salary for the quantity and quality of work expectation

Dislikes

Learnings are few and not valued outside. Most attrition is forced through pip. Management doesn't know leading yet. 12 hours per day is almost guaranteed. Vague work expectations.

Likes

Good pay, some people from good MBA colleges are able to maintain some aspects of the culture, hybrid model

Dislikes

Hires people from tier-1 MBAs along with BBAs from DU (due to alums at high positions) and putting them at the same position within a year. No work life balance No transparency below PD in terms of appraisals

Likes

...e only because you do not get projects. Once they start coming it is a downfall. Salary is okay for college joiners. Lateral hires have no benifit as salary negotiations do not happen. Office is good, people do help but depends on the team.

Dislikes

The top management is incompetent and will only push the lower levels to get their work done. Too much of curry favour done to get promotions. Projects become repetitive and not much chance of career growth and development. No skill enhancement. Only research work that too wholly dependent on Google ( manager suggets use Chat GPT for ppts) . Best time to leave is after 2 years. Attrition is also high.

Likes

The sheer amount of trust and ownership given to every individual is a great motivator to do our absolute best. The team and the leaders have created a positive culture.

Dislikes

The compensation structure and policy could definitely improve.