Ethos Customer Experience Associate salaries in India

Likes

Good discount you get over watches as an employee Timely salary Retention bonus and joining bonus if you ask for

Dislikes

Inter department Politics and blame games is their favourite sport. Totally a messed up culture, if you are 1 minute late by 10 am then your half day will be marked, but if you are staying till 10 pm no extra pay will be added to monthly salary. Coming early and leaving late is very much appreciated and promoted by senior management. You cannot mark out your attendance 1 minute earlier than 8.5 hours of shift. Infact i would say 1 second earlier is also a big thing here. Lala company wanna be MNC but favouritism is at its peek Job security is zero, They won’t even think twice before dismissing you.

Likes

...esignation in India and they are pretty good at customer service and everything. As a staff i liked working there and the incentive schemes are very good compared to salary. And you get flexibility on work life balance if you have the right manager.

Dislikes

They don't work much on head office. My settlement have not been credited more than 120 days after me raising tons of mails and personal WhatsApp follow ups and no response will be provided from the HR. As a staff to use softwares for company inventory they are still outdated. They have to invest in their software for speeding the process of internal works.

Likes

Incentives are good.

Dislikes

Work life balance. Increments and promotion is not there.. People working for 5 years in same salary.. They dnt increase salary as per eligibility but as per their connection with management

Likes

Haven't found any thing.. Full of egoistic people.

Dislikes

I wanted to share my recent interview experience for a Senior Data Analyst position with Ethos Life. The process started with a HackerRank test, which I passed, followed by an interview. During the interview, the panel, led by Mr. Ram Kishore Pasupathi, asked about my background and then gave me a question with a 15-minute time limit. The criteria for evaluation were: - Speed - Accuracy - Readability - Scalability I solved the problem in 3-5 minutes and explained my approach step-by-step using a Google Sheet. The interviewer told me my solution was incorrect. I rechecked my work and insisted it was correct, offering to demonstrate it using PostgreSQL if given two minutes. He declined, stating he could read SQL. I mentioned that there were multiple ways to solve the problem and offered to explain a few more approaches, but he didn't respond. Despite my confidence in my answer, the interview, which was scheduled for an hour, ended after just 15 minutes with only that one question. After the interview, I created the table and applied my solution, which worked perfectly. I shared this with the hiring team, but I was ultimately not selected. While not being selected is part of the process, interview panels should adhere to basic ethics. Candidates invest a significant amount of time preparing for tests and interviews. Experiences like this can severely impact a candidate's morale. Note: My intention is not to damage the reputation of any individual or organization but to highlight how such incidents can affect candidates' morale. I felt that the interviewer, Mr. Ram Kishore Pasupathi, might have taken my quick solution as a challenge to his ego. Although he gave me 15 minutes, I solved the problem in less than 3-5 minutes. It seemed he took my quick resolution personally. I would advise the company and the interview panel to teach basic ethics to their employees on how to conduct interviews. If a candidate demonstrates knowledge that an employee may not have, it should be seen as an opportunity for learning and growth, rather than a blow to ego. I also request that the company review with your team, as I have a Google Sheet with timestamps. Furthermore, please consider recording interviews and sharing these recordings with the candidate also for review.

Likes

It's a good company with strong ethics and compliance, Integrity is the key here, Incentive structure is one of the best in the industry

Dislikes

Reporting structure can be improved, too much sales orientation, joy at work is necessary, medical insurance can be better