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Essencea Infoserv

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2.6

based on 138 Reviews

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Essencea Infoserv Customer Service Associate salaries in Hyderabad / Secunderabad

Annual salary range
0 - 1 year exp.
₹1.3 Lakh - ₹2.1 Lakhs
Avg. annual salary
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Monthly In-hand Salary

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48% less than the average Customer Service Associate Salary in BPO Companies for 0 - 1 year of experience

Interested in this particular role? 2 job openings

Salaries in different departments

Engineering - Software & QA
Customer Service Associate Salary
0 - 1 year exp. (AmbitionBox Estimate)
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₹1.3 L/yr - ₹1.5 L/yr

Customer Success, Service & Operations
Customer Service Associate Salary
1 year exp. (AmbitionBox Estimate)
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₹1.5 L/yr - ₹1.7 L/yr

Last Updated: 24 Dec 2024

Companies similar to Essencea Infoserv for Customer Service Associate in Hyderabad / Secunderabad

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Essencea Infoserv Customer Service Associate Salary

0 - 1 year exp. (5 salaries)
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₹1.3 L/yr - ₹2.1 L/yr

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HRH Next Services Customer Service Associate Salary

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Amazon Customer Service Associate Salary

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Amazon Development Centre India Customer Service Associate Salary

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₹1.2 L/yr - ₹5.5 L/yr

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Tech Mahindra Customer Service Associate Salary

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₹1 L/yr - ₹7.5 L/yr

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Teleperformance Customer Service Associate Salary

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₹1 L/yr - ₹5 L/yr

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Customer Service Associate salary at Essencea Infoserv ranges between ₹1.3 Lakh to ₹2.1 Lakhs per year for employees with less than 1 year of experience. Salary estimates are based on 5 latest salaries received from various employees of Essencea Infoserv.

Latest annual salaries shared by Essencea Infoserv Customer Service Associate in Hyderabad / Secunderabad

3mo ago
₹1.4 Lakh
1 year exp.
7mo ago
₹1.3 Lakh
5 months exp.
1y ago
₹1.5 Lakh
1 year exp.

Experience wise Essencea Infoserv Customer Service Associate salaries in Hyderabad / Secunderabad

Last Updated: 24 Dec 2024

Experience Avg Annual Salary
Fresher  (3 salaries)

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₹1.3 L/yr - ₹2 L/yr
1 year (AmbitionBox Estimate)

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₹1.4 L/yr - ₹1.8 L/yr

Similar Designation salaries in Essencea Infoserv

Team Lead Salary
(16 salaries)
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₹2.28 L/yr - ₹5 L/yr
Customer Support Executive Salary
(14 salaries)
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₹1.3 L/yr - ₹2.5 L/yr
Sales Executive Salary
(12 salaries)
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₹2 L/yr - ₹4 L/yr
Customer Service Executive Salary
(8 salaries)
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₹1.3 L/yr - ₹2.5 L/yr
Customer Support Associate Salary
(8 salaries)
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₹1.45 L/yr - ₹2 L/yr
Customer Care Executive Salary
(5 salaries)
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₹1.4 L/yr - ₹1.5 L/yr
Process Associate Salary
(4 salaries)
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₹1.5 L/yr - ₹1.89 L/yr

Top skills at Essencea Infoserv for Customer Service Associate

Inbound Calls Hindi Customer Relationship Customer Service Bpo Voice customer support Domestic BPO Inbound Process English customer care Customer Satisfaction bpo Kannada Tamil Convincing Power

Salary related reviews for Essencea Infoserv

Customer Service Associate (working remotely)

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 26 Oct 2024
2.0
 for  Salary and Benefits

Likes

Interview Process .is Good . But Working Experience is Very Bad. In Porter Voice Process

Dislikes

...more than 210+ Calls to be attend Most of the day. and call flow is Back 2 Back. Salary is very low.according to call Pressure.. ( fresher 11K, 1 year Experience 12K ) Client is "Porter"

read more
  • Salary - Poor
    • +5 more

Customer Service Associate (working remotely)

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 01 Sep 2023
1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

No weekoffs, No holidays or leaves Even when you submit report of helath issue even then also they ask you to work if not they will put salary on hold No proper management Everything is managed through WhatsApp chats and grps only Not even one senior or TL will use mail, may be they don't how to use mail like cc, bcc documents sending because a lot of people are not even graduates Low pay grade Wifi and sim won't be provided by company it's out of your own money Salary cycle is 20 to 20 with extra 20 days on 10 salary will be credited Every senior(1year) and TL wants to show superiority they want us to call them SIR, YES SIR THANKU SIR They will send the joining letter, term and conditions only after joining the company that too after 1 month... Before that they won't tell you all these conditions..

read more
  • Salary - Bad
    • +6 more

Customer Service Executive in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 24 Sep 2023
1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

...ted to informed that they dont know how to behave .. they treat you like robot . They did not provide salary on time and with multiple reason they hold your salary . If you wanted to gave spot resign they are like no you cant gave that they send a false mail and gave a false reason and mention they terminate us because they did not gave you to do the spot resign if you have multiple emergency . My work life was hell here wrost company ever . Moreover they deduct your salary if you asking about your salary they said if you dont want to work here just leave .

read more
  • Salary - Bad
    • +6 more

Customer Care Executive (working remotely)

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 14 Mar 2025
1.0
 for  Salary and Benefits

Dislikes

...ey don't grant leave even after providing medical proof. Instead, they hold pay. If I take leave, HR calls immediately, speaks rudely, and withholds salary.

read more
  • Salary - Bad
    • +6 more

Customer Support Associate (working remotely)

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 15 Nov 2024
1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

They say it's rotational shift but they don't follow it. Monthly one leave is there but they don't give if you take the leave they hold the salary. They force to do OT otherwise threat you they will not help further concerns.

read more
  • Salary - Bad
    • +6 more
see more salary related reviews

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peacemaker
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New offer. Confused.
My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?
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Essencea Infoserv Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Essencea Infoserv in Hyderabad / Secunderabad?
The average salary of a Customer Service Associate at Essencea Infoserv in Hyderabad / Secunderabad typically ranges from ₹1.3 Lakhs to ₹2.1 Lakhs per year, depending on experience (from Fresher to 1 year).

The top 10% of Customer Service Associate in Hyderabad / Secunderabad at Essencea Infoserv earn more than ₹2.1 Lakhs per year, and the top 1% earn over ₹2.1 Lakhs per year. Customer Service Associate Salaries at Essencea Infoserv can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 Essencea Infoserv employees in India.
What is the estimated take home salary of a Customer Service Associate at Essencea Infoserv in Hyderabad / Secunderabad?
The estimated take-home salary of a Customer Service Associate at Essencea Infoserv in Hyderabad / Secunderabad typically ranges from ₹10,526 to ₹11,652 per month. This is based on the average salary range of ₹1.3 Lakhs to ₹2.1 Lakhs per year for employees with experience ranging from Fresher to 1 year.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of Essencea Infoserv. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service Associate at Essencea Infoserv in Hyderabad / Secunderabad?
To be a Customer Service Associate at Essencea Infoserv in Hyderabad / Secunderabad, the key skills required include:

  • - Inbound Calls
  • - Hindi
  • - Customer Relationship
  • - Customer Service
  • - Bpo Voice

These skills are highly valued at Essencea Infoserv and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Essencea Infoserv for Customer Service Associate in India?
Amazon Development Centre India ₹1.2 Lakhs to ₹5.5 Lakhs per year
Amazon ₹1.0 Lakhs to ₹6.0 Lakhs per year
Tech Mahindra ₹1.0 Lakhs to ₹7.5 Lakhs per year
Teleperformance ₹1.0 Lakhs to ₹5.0 Lakhs per year
HRH Next Services ₹1.0 Lakhs to ₹3.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Essencea Infoserv, depending on the role and experience level.
How the salary growth look like for a Customer Service Associate at Essencea Infoserv in Hyderabad / Secunderabad?
The salary growth for a Customer Service Associate at Essencea Infoserv in Hyderabad / Secunderabad depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate in Hyderabad / Secunderabad can expect the following growth trajectory at Essencea Infoserv:

Experience Average Salary Range
Fresher ₹1.3 Lakhs to ₹2.0 Lakhs per year
1 year ₹1.4 Lakhs to ₹1.8 Lakhs per year
and so on.

Tell us how to improve this page.

Essencea Infoserv Customer Service Associate salary in Hyderabad / Secunderabad ranges between ₹1.3 Lakh to ₹2.1 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 5 Essencea Infoserv latest salaries received from various employees of Essencea Infoserv.