ESAF Small Finance Bank Senior Customer Service Officer salaries in India

Likes

Good salary and benefits

Dislikes

Company is good with salary and benifits but working environment and colleagues are very bad they give torture and mind f***.back there I'm worked as customer service executive(CSE) while worked there if customer couldn't pay their amount CLUSTER HEAD and CUSTOMER SERVICE MANAGER (CSM) give pressure to pay our money to customer account.if I refuse to do that they blackmail me to do that work....WORST EXPERIENCE IN MY LIFE PLEASE DON'T RECOMMEND THIS

Likes

Work life balance. Approachable team leads and heads. Positive work environment. Decent opportunities.

Dislikes

...licies like this which will hamper your growth, learning and financial planning. Also they will not pay your performance bonus even if it is written on your offer letter, as they think its bank's discretion. Don't join ESAF save your money and career. My only suggestion to ESAF is change full HR and bring people who are experienced in HR.

Likes

Employee friendly, good working atmosphere compared with other banks.

Dislikes

Have to improve staff benefits like Home loan rate, personal loans, consumer loan, staff yearly bonus system and outstation allowances also.

Likes

I liked this work because I don't have to work for anyone, here the work is mine and the field is mine as well where everybody calls me Sir and Madam and doing the work depends on oneself, away from work,

Dislikes

Here the incentive is less and the salary is also less and the timing is also 6-45 in the morning and in the evening it is 7 to 8

Likes

employee benifits and salary.

Dislikes

Partialityis the biggest issue,also gender discrimination is the biggest issue in raipur cluster(where i worked) .only male employees is being transferring and female employees (if they want that location only then transfer is done)never get transfered by management,so bad culture here the cluster head can transfer you any where he wants and the hr department can't do anything about this.