ESAF Small Finance Bank Customer Service Executive Salaries by 200+ Employees (Updated 2025)

0 - 3 years exp.

₹1.2 Lakh - ₹4.3 Lakhs

Salary of majority employees

21% less than the average Customer Service Executive Salary in Banking Companies for 0 - 3 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Executive Salary 0 - 3 years exp. (52 salaries)	₹1.7 L/yr - ₹4.3 L/yr
Finance & Accounting Customer Service Executive Salary 0 - 3 years exp. (47 salaries)	₹1.5 L/yr - ₹4 L/yr
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Sales & Business Development Customer Service Executive Salary 0 - 3 years exp. (13 salaries)	₹1.7 L/yr - ₹2.8 L/yr
BFSI, Investments & Trading Customer Service Executive Salary 0 - 2 years exp. (9 salaries)	₹1.7 L/yr - ₹2.5 L/yr
Administration & Facilities Customer Service Executive Salary 0 - 1 year exp. (6 salaries)	₹1.2 L/yr - ₹2.5 L/yr

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Last Updated: 28 Feb 2025

Companies similar to ESAF Small Finance Bank for Customer Service Executive

Company name	Avg Annual Salary	Open Jobs
Bajaj Finance Customer Service Executive Salary 0 - 6 years exp. (27 salaries)	₹1.1 L/yr - ₹4.5 L/yr 15% more
Muthoot Finance Customer Service Executive Salary 0 - 5 years exp. (33 salaries)	₹1.4 L/yr - ₹3.5 L/yr 6% less
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SMFG India Credit Customer Service Executive Salary 1 - 7 years exp. (46 salaries)	₹2 L/yr - ₹4.8 L/yr 42% more
Shriram Finance Customer Service Executive Salary 0 - 5 years exp. (162 salaries)	₹1 L/yr - ₹3.5 L/yr 3% less
Ujjivan Small Finance Bank Customer Service Executive Salary 0 - 5 years exp. (17 salaries)	₹1.6 L/yr - ₹3.5 L/yr 4% more
Jana Small Finance Bank Customer Service Executive Salary 0 - 6 years exp. (42 salaries)	₹1.3 L/yr - ₹4 L/yr 3% more
IDFC FIRST Bank Customer Service Executive Salary 0 - 6 years exp. (309 salaries)	₹1.5 L/yr - ₹6.1 L/yr 55% more
L&T Finance Customer Service Executive Salary 1 - 7 years exp. (6 salaries)	₹1.1 L/yr - ₹2.8 L/yr 13% less
Cholamandalam Investment & Finance Customer Service Executive Salary 1 - 4 years exp. (9 salaries)	₹1.2 L/yr - ₹2.2 L/yr 31% less
AU Small Finance Bank Customer Service Executive Salary 0 - 7 years exp. (94 salaries)	₹1.5 L/yr - ₹5 L/yr 29% more
DCB Bank Customer Service Executive Salary 0 - 9 years exp. (186 salaries)	₹1.9 L/yr - ₹4.5 L/yr 47% more
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Utkarsh Small Finance Bank Customer Service Executive Salary 0 - 3 years exp. (74 salaries)	₹1.3 L/yr - ₹3.1 L/yr 11% less
Standard Chartered Customer Service Executive Salary 1 - 8 years exp. (42 salaries)	₹1.7 L/yr - ₹6 L/yr 43% more
Equitas Small Finance Bank Customer Service Executive Salary 1 - 6 years exp. (40 salaries)	₹1.4 L/yr - ₹3.2 L/yr 3% less
NatWest Group Customer Service Executive Salary 0 - 3 years exp. (31 salaries)	₹3 L/yr - ₹5.5 L/yr 67% more
Barclays Customer Service Executive Salary 1 - 6 years exp. (25 salaries)	₹2 L/yr - ₹9 L/yr 99% more
Fino Payments Bank Customer Service Executive Salary 0 - 4 years exp. (24 salaries)	₹1.4 L/yr - ₹3.2 L/yr 10% less
DBS Bank Customer Service Executive Salary 0 - 9 years exp. (23 salaries)	₹2.1 L/yr - ₹4.7 L/yr 49% more
Bandhan Bank Customer Service Executive Salary 0 - 5 years exp. (15 salaries)	₹2.1 L/yr - ₹4.6 L/yr 26% more
Deutsche Bank Customer Service Executive Salary 0 - 7 years exp. (7 salaries)	₹2.1 L/yr - ₹3.6 L/yr 22% more

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Customer Service Executive salary at ESAF Small Finance Bank ranges between ₹1.2 Lakh to ₹4.3 Lakhs per year for employees with less than 1 year of experience to 3 years. Salary estimates are based on 224 latest salaries received from various employees of ESAF Small Finance Bank.

Experience wise ESAF Small Finance Bank Customer Service Executive salaries

Last Updated: 28 Feb 2025

Experience	Avg Annual Salary
Fresher (60 salaries)	₹1.4 L/yr - ₹3.6 L/yr
1 year (94 salaries)	₹1.2 L/yr - ₹4 L/yr
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2 years (50 salaries)	₹1.7 L/yr - ₹4.3 L/yr
3 years (20 salaries)	₹1.8 L/yr - ₹3 L/yr

Similar Designation salaries in ESAF Small Finance Bank

Customer Care Executive Salary

(AmbitionBox Estimate)

₹2.3 L/yr - ₹2.9 L/yr

Customer Support Executive Salary

(4 salaries)

₹1.1 L/yr - ₹2.35 L/yr

Senior Customer Service Executive Salary

(3 salaries)

₹2.4 L/yr - ₹3 L/yr

Customer Service Associate Salary

(AmbitionBox Estimate)

₹2 L/yr - ₹2.5 L/yr

Customer Service Officer Salary

(8 salaries)

₹2.26 L/yr - ₹3.4 L/yr

Customer Service Manager Salary

(30 salaries)

₹2.5 L/yr - ₹5 L/yr

Telecalling Executive Salary

(3 salaries)

₹1.3 L/yr - ₹1.8 L/yr

Sales Executive Salary

(12 salaries)

₹1.05 L/yr - ₹3.5 L/yr

Customer Relationship Manager Salary

(4 salaries)

₹1.45 L/yr - ₹3.83 L/yr

Senior Associate Salary

(6 salaries)

₹2.8 L/yr - ₹4.45 L/yr

Salary related reviews for ESAF Small Finance Bank

3.6

Rated by 55 employees for salary & benefits

Customer Service Executive in Kottayam

Full Time

Other Department

2.0

• posted on 12 Feb 2025

3.0

for Salary and Benefits

Likes

Salary were credited on preferred time

Dislikes

Firstly they said they will support us but lately it doesn't. The superiors gives us much pressure and also the mental health become worst. Poor customer dealings..during trainning they said like its a hybrid type work but its purely field work. And the working time they said that its 9-5 but we have to work from 8-8:30😂

Skill development - Poor

+4 more

Customer Service Executive in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 18 Sep 2024

3.0

for Salary and Benefits

Likes

Good salary and benefits

Job security - Good

Dislikes

Company is good with salary and benifits but working environment and colleagues are very bad they give torture and mind f***.back there I'm worked as customer service executive(CSE) while worked there if customer couldn't pay their amount CLUSTER HEAD and CUSTOMER SERVICE MANAGER (CSM) give pressure to pay our money to customer account.if I refuse to do that they blackmail me to do that work....WORST EXPERIENCE IN MY LIFE PLEASE DON'T RECOMMEND THIS

Promotions - Poor

+3 more

Customer Service Executive in Dabra

Full Time

Finance & Accounting Department

5.0

• posted on 11 Nov 2024

3.0

for Salary and Benefits

Likes

I liked this work because I don't have to work for anyone, here the work is mine and the field is mine as well where everybody calls me Sir and Madam and doing the work depends on oneself, away from work,

Skill development - Good

+1 more

Dislikes

Here the incentive is less and the salary is also less and the timing is also 6-45 in the morning and in the evening it is 7 to 8

Promotions - Poor

Relationship Manager in Idukki

Full Time

Finance & Accounting Department

4.0

• posted on 31 Jan 2025

3.0

for Salary and Benefits

Likes

In our branch is like family,that is major likely factor to me

Skill development - Excellent

+2 more

Dislikes

Salary,Promotion and transfer My home is 50km far from my branch and I am Daily travelling here to my home and also some days branch close after 7.30pm, also I am not comfortable to this situation Employee satisfaction is a major factor

Deputy Manager in Thrissur

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 05 Aug 2024

1.0

for Salary and Benefits

Likes

Work life balance. Approachable team leads and heads. Positive work environment. Decent opportunities.

Job security - Excellent

+2 more

Dislikes

...licies like this which will hamper your growth, learning and financial planning. Also they will not pay your performance bonus even if it is written on your offer letter, as they think its bank's discretion. Don't join ESAF save your money and career. My only suggestion to ESAF is change full HR and bring people who are experienced in HR.

Salary - Bad

+3 more

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Salary Discussions, Hike & Promotions

1w (edited)

an associate vice president

Offer Accepted

I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in my previous org.

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ESAF Small Finance Bank Customer Service Executive Salary FAQs

What is the salary of Customer Service Executive at ESAF Small Finance Bank?

Customer Service Executive salary at ESAF Small Finance Bank in India ranges between ₹1.2 Lakhs to ₹4.3 Lakhs for less than 1 year of experience to 3 years. According to our estimates it is 21% less than the average Customer Service Executive Salary in India. Salary estimates are based on 224 latest salaries received from various employees of ESAF Small Finance Bank India.

How does the salary of a Customer Service Executive at ESAF Small Finance Bank India compare with the average salary range for this job?

The average salary of a Customer Service Executive at ESAF Small Finance Bank is 21% less than the average salary of a Customer Service Executive in India. To know exact salary insights, login to view.

Which similar companies are paying more than ESAF Small Finance Bank to a Customer Service Executive in India?

ANZ Banking Group Customer Service Executive Salary - ₹2.8 Lakhs to ₹8.5 Lakhs per year
Barclays Customer Service Executive Salary - ₹2.0 Lakhs to ₹9.0 Lakhs per year
SVC Co-Operative Bank Customer Service Executive Salary - ₹3.0 Lakhs to ₹5.0 Lakhs per year
NatWest Group Customer Service Executive Salary - ₹3.0 Lakhs to ₹5.5 Lakhs per year
IDFC FIRST Bank Customer Service Executive Salary - ₹1.5 Lakhs to ₹6.1 Lakhs per year

What is the salary of a Customer Service Executive in companies similar to ESAF Small Finance Bank in India?

DBS Bank Customer Service Executive Salary - ₹2.1 Lakhs to ₹4.7 Lakhs per year
DCB Bank Customer Service Executive Salary - ₹1.9 Lakhs to ₹4.5 Lakhs per year
Standard Chartered Customer Service Executive Salary - ₹1.7 Lakhs to ₹6.0 Lakhs per year
SMFG India Credit Customer Service Executive Salary - ₹2.0 Lakhs to ₹4.8 Lakhs per year
Suryoday Small Finance Bank Customer Service Executive Salary - ₹1.8 Lakhs to ₹8.0 Lakhs per year

What is the estimated take home salary of a Customer Service Executive at ESAF Small Finance Bank in India?

The estimated take-home salary of a Customer Service Executive at ESAF Small Finance Bank ranges between ₹16,809 per month to ₹18,519 per month in India. The take-home salary calculation is based on the average ESAF Small Finance Bank Customer Service Executive salary in India which ranges between ₹1.2 Lakhs to ₹4.3 Lakhs per year for employees with less than 1 year of experience to 3 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Executive at ESAF Small Finance Bank?

According to AmbitionBox, 68% of the ESAF Small Finance Bank Customer Service Executives reported a notice period of 1 Month, 19% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 203 responses on AmbitionBox in last 2 years.

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ESAF Small Finance Bank Customer Service Executive Salaries by Location

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ESAF Small Finance Bank Customer Service Executive Salaries

ESAF Small Finance Bank Customer Service Executive salary in India ranges between ₹1.2 Lakh to ₹4.3 Lakhs with an average annual salary of ₹. Salary estimates are based on 224 ESAF Small Finance Bank latest salaries received from various employees of ESAF Small Finance Bank.

ESAF Small Finance Bank Customer Service Executive salaries in India (Updated 2025)

Companies similar to ESAF Small Finance Bank for Customer Service Executive

Latest annual salaries shared by ESAF Small Finance Bank Customer Service Executive

Experience wise ESAF Small Finance Bank Customer Service Executive salaries

Similar Designation salaries in ESAF Small Finance Bank

Salary related reviews for ESAF Small Finance Bank

Customer Service Executive in Kottayam

Customer Service Executive in Chennai

Customer Service Executive in Dabra

Relationship Manager in Idukki

Deputy Manager in Thrissur

ESAF Small Finance Bank Customer Service Executive Salary FAQs

Tell us how to improve this page.

ESAF Small Finance Bank Customer Service Executive Salaries by Location