ESAF Small Finance Bank Customer Service Officer Salaries by 10 Employees (Updated 2025)

0 - 4 years exp.

₹2 Lakhs - ₹3.4 Lakhs

Low Confidence

Salary of majority employees

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21% less than the average Customer Service Officer Salary in Banking Companies for 0 - 4 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Officer Salary 0 - 3 years exp. (3 salaries)	Unlock ₹2 L/yr - ₹2.5 L/yr
Finance & Accounting Customer Service Officer Salary 0 - 3 years exp. (3 salaries)	Unlock ₹2.4 L/yr - ₹3.3 L/yr
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Sales & Business Development Customer Service Officer Salary 1 year exp. (AmbitionBox Estimate)	Unlock ₹2.7 L/yr - ₹3.3 L/yr

Last Updated: 10 Mar 2025

Companies similar to ESAF Small Finance Bank for Customer Service Officer

Company name	Avg Annual Salary	Open Jobs
Bandhan Bank Customer Service Officer Salary 0 - 6 years exp. (29 salaries)	Unlock ₹2 L/yr - ₹5.5 L/yr 42% more
Jana Small Finance Bank Customer Service Officer Salary 0 - 5 years exp. (12 salaries)	Unlock ₹1.6 L/yr - ₹3.9 L/yr 8% more
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Satin Creditcare Network Customer Service Officer Salary 0 - 5 years exp. (59 salaries)	Unlock ₹1.2 L/yr - ₹2.8 L/yr 19% less
Utkarsh Small Finance Bank Customer Service Officer Salary 0 - 6 years exp. (605 salaries)	Unlock ₹1 L/yr - ₹4.5 L/yr 2% more
Equitas Small Finance Bank Customer Service Officer Salary 0 - 7 years exp. (293 salaries)	Unlock ₹1.2 L/yr - ₹5 L/yr 13% more	1 job opening
AU Small Finance Bank Customer Service Officer Salary 0 - 6 years exp. (215 salaries)	Unlock ₹1.6 L/yr - ₹4.8 L/yr 23% more
Fino Payments Bank Customer Service Officer Salary 0 - 4 years exp. (78 salaries)	Unlock ₹1.2 L/yr - ₹2.7 L/yr 33% less
DBS Bank Customer Service Officer Salary 0 - 10 years exp. (69 salaries)	Unlock ₹3.1 L/yr - ₹9 L/yr 114% more
SVC Co-Operative Bank Customer Service Officer Salary 2 - 8 years exp. (65 salaries)	Unlock ₹3 L/yr - ₹6 L/yr 54% more
Suryoday Small Finance Bank Customer Service Officer Salary 0 - 6 years exp. (44 salaries)	Unlock ₹1.9 L/yr - ₹4.8 L/yr 24% more
CSB Bank Customer Service Officer Salary 2 - 5 years exp. (8 salaries)	Unlock ₹2.5 L/yr - ₹4 L/yr 29% more
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NatWest Group Customer Service Officer Salary 1 - 11 years exp. (7 salaries)	Unlock ₹3.1 L/yr - ₹5 L/yr 54% more
Standard Chartered Customer Service Officer Salary 2 - 5 years exp. (6 salaries)	Unlock ₹1.9 L/yr - ₹4 L/yr 17% more

Customer Service Officer salary at ESAF Small Finance Bank ranges between ₹2 Lakhs to ₹3.4 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 10 latest salaries received from various employees of ESAF Small Finance Bank.

Latest annual salaries shared by ESAF Small Finance Bank Customer Service Officer

2d ago

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1 year exp.

3d ago

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2 months exp.

1w ago

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3 years exp.

3w ago

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1 year exp.

1mo ago

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1 year exp.

3mo ago

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8 months exp.

3mo ago

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3 years exp.

5mo ago

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1 year exp.

10mo ago

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4 years exp.

1y ago

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3 years exp.

Experience wise ESAF Small Finance Bank Customer Service Officer salaries

Last Updated: 10 Mar 2025

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	Unlock ₹2 L/yr - ₹4.6 L/yr
1 year (4 salaries)	Unlock ₹2.3 L/yr - ₹3.3 L/yr
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2 years (AmbitionBox Estimate)	Unlock ₹2.4 L/yr - ₹3 L/yr
3 years (3 salaries)	Unlock ₹2.4 L/yr - ₹3.4 L/yr
4 years (AmbitionBox Estimate)	Unlock ₹1.1 L/yr - ₹3.4 L/yr

Similar Designation salaries in ESAF Small Finance Bank

Customer Service Manager Salary

(31 salaries)

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₹2.5 L/yr - ₹5 L/yr

Customer Service Associate Salary

(AmbitionBox Estimate)

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₹2 L/yr - ₹2.5 L/yr

Customer Service Executive Salary

(210 salaries)

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₹1.44 L/yr - ₹4.25 L/yr

Customer Care Executive Salary

(AmbitionBox Estimate)

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₹2.3 L/yr - ₹2.9 L/yr

Customer Support Executive Salary

(4 salaries)

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₹1.1 L/yr - ₹2.35 L/yr

Customer Relationship Manager Salary

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₹1.45 L/yr - ₹3.83 L/yr

Senior Customer Service Executive Salary

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₹2.4 L/yr - ₹3 L/yr

Sales Officer Salary

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₹3.1 L/yr - ₹13.32 L/yr

Salary related reviews for ESAF Small Finance Bank

4.0

Rated by 8 employees for salary & benefits

Customer Service Executive in Kottayam

Full Time

Other Department

2.0

• posted on 12 Feb 2025

3.0

for Salary and Benefits

Likes

Salary were credited on preferred time

Dislikes

Firstly they said they will support us but lately it doesn't. The superiors gives us much pressure and also the mental health become worst. Poor customer dealings..during trainning they said like its a hybrid type work but its purely field work. And the working time they said that its 9-5 but we have to work from 8-8:30😂

Skill development - Poor

+4 more

Relationship Manager in Idukki

Full Time

Finance & Accounting Department

4.0

• posted on 31 Jan 2025

3.0

for Salary and Benefits

Likes

In our branch is like family,that is major likely factor to me

Skill development - Excellent

+2 more

Dislikes

Salary,Promotion and transfer My home is 50km far from my branch and I am Daily travelling here to my home and also some days branch close after 7.30pm, also I am not comfortable to this situation Employee satisfaction is a major factor

Customer Service Executive in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 18 Sep 2024

3.0

for Salary and Benefits

Likes

Good salary and benefits

Job security - Good

Dislikes

Company is good with salary and benifits but working environment and colleagues are very bad they give torture and mind f***.back there I'm worked as customer service executive(CSE) while worked there if customer couldn't pay their amount CLUSTER HEAD and CUSTOMER SERVICE MANAGER (CSM) give pressure to pay our money to customer account.if I refuse to do that they blackmail me to do that work....WORST EXPERIENCE IN MY LIFE PLEASE DON'T RECOMMEND THIS

Promotions - Poor

+3 more

Deputy Manager in Thrissur

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 05 Aug 2024

1.0

for Salary and Benefits

Likes

Work life balance. Approachable team leads and heads. Positive work environment. Decent opportunities.

Job security - Excellent

+2 more

Dislikes

...licies like this which will hamper your growth, learning and financial planning. Also they will not pay your performance bonus even if it is written on your offer letter, as they think its bank's discretion. Don't join ESAF save your money and career. My only suggestion to ESAF is change full HR and bring people who are experienced in HR.

Salary - Bad

+3 more

Branch Manager in Malappuram

Full Time

BFSI, Investments & Trading Department

5.0

• posted on 01 Oct 2023

2.0

for Salary and Benefits

Likes

Employee friendly, good working atmosphere compared with other banks.

Skill development - Good

+5 more

Dislikes

Have to improve staff benefits like Home loan rate, personal loans, consumer loan, staff yearly bonus system and outstation allowances also.

Salary - Poor

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ESAF Small Finance Bank Customer Service Officer Salary FAQs

What is the salary of Customer Service Officer at ESAF Small Finance Bank?

Customer Service Officer salary at ESAF Small Finance Bank in India ranges between ₹2.0 Lakhs to ₹3.4 Lakhs for less than 1 year of experience to 4 years. According to our estimates it is 21% less than the average Customer Service Officer Salary in India. Salary estimates are based on 10 latest salaries received from various employees of ESAF Small Finance Bank India.

How does the salary of a Customer Service Officer at ESAF Small Finance Bank India compare with the average salary range for this job?

The average salary of a Customer Service Officer at ESAF Small Finance Bank is 21% less than the average salary of a Customer Service Officer in India. To know exact salary insights, login to view.

Which similar companies are paying more than ESAF Small Finance Bank to a Customer Service Officer in India?

DBS Bank Customer Service Officer Salary - ₹3.1 Lakhs to ₹9.0 Lakhs per year
SVC Co-Operative Bank Customer Service Officer Salary - ₹3.0 Lakhs to ₹6.0 Lakhs per year
NatWest Group Customer Service Officer Salary - ₹3.1 Lakhs to ₹5.0 Lakhs per year
Bandhan Bank Customer Service Officer Salary - ₹2.0 Lakhs to ₹5.5 Lakhs per year
CSB Bank Customer Service Officer Salary - ₹2.5 Lakhs to ₹4.0 Lakhs per year

What is the salary of a Customer Service Officer in companies similar to ESAF Small Finance Bank in India?

Suryoday Small Finance Bank Customer Service Officer Salary - ₹1.9 Lakhs to ₹4.8 Lakhs per year
AU Small Finance Bank Customer Service Officer Salary - ₹1.6 Lakhs to ₹4.8 Lakhs per year
Standard Chartered Customer Service Officer Salary - ₹1.9 Lakhs to ₹4.0 Lakhs per year
Equitas Small Finance Bank Customer Service Officer Salary - ₹1.2 Lakhs to ₹5.0 Lakhs per year
Jana Small Finance Bank Customer Service Officer Salary - ₹1.6 Lakhs to ₹3.9 Lakhs per year

What is the estimated take home salary of a Customer Service Officer at ESAF Small Finance Bank in India?

The estimated take-home salary of a Customer Service Officer at ESAF Small Finance Bank ranges between ₹18,433 per month to ₹20,120 per month in India. The take-home salary calculation is based on the average ESAF Small Finance Bank Customer Service Officer salary in India which ranges between ₹2.0 Lakhs to ₹3.4 Lakhs per year for employees with less than 1 year of experience to 4 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Officer at ESAF Small Finance Bank?

According to AmbitionBox, 52% of the ESAF Small Finance Bank Customer Service Officers reported a notice period of 1 Month, 29% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 31 responses on AmbitionBox in last 2 years.

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ESAF Small Finance Bank Customer Service Officer Salaries by Location

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ESAF Small Finance Bank Customer Service Officer Salaries

ESAF Small Finance Bank Customer Service Officer salary in India ranges between ₹2 Lakhs to ₹3.4 Lakhs with an average annual salary of ₹. Salary estimates are based on 10 ESAF Small Finance Bank latest salaries received from various employees of ESAF Small Finance Bank.

ESAF Small Finance Bank Customer Service Officer salaries in India (Updated 2025)

Companies similar to ESAF Small Finance Bank for Customer Service Officer

Latest annual salaries shared by ESAF Small Finance Bank Customer Service Officer

Experience wise ESAF Small Finance Bank Customer Service Officer salaries

Similar Designation salaries in ESAF Small Finance Bank

Salary related reviews for ESAF Small Finance Bank

Customer Service Executive in Kottayam

Relationship Manager in Idukki

Customer Service Executive in Chennai

Deputy Manager in Thrissur

Branch Manager in Malappuram

ESAF Small Finance Bank Customer Service Officer Salary FAQs

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ESAF Small Finance Bank Customer Service Officer Salaries by Location