Epicenter Technologies Mumbai Suburban Customer Service Executive Salaries by 10+ Employees

0 - 2 years exp.

₹1.5 Lakh - ₹2.8 Lakhs

Avg. annual salary

Monthly In-hand Salary

18% less than the average Customer Service Executive Salary in BPO Companies for 0 - 2 years of experience

Interested in this particular role?

Salaries in different departments

Customer Success, Service & Operations Customer Service Executive Salary 0 - 2 years exp. (8 salaries)	₹1.6 L/yr - ₹2.8 L/yr
BFSI, Investments & Trading Customer Service Executive Salary 1 year exp. (AmbitionBox Estimate)	₹1.5 L/yr - ₹2.8 L/yr
Login to view exact salary
Finance & Accounting Customer Service Executive Salary 1 year exp. (AmbitionBox Estimate)	₹1.8 L/yr - ₹2.7 L/yr

Last Updated: 15 Mar 2024

Companies similar to Epicenter Technologies for Customer Service Executive in Mumbai Suburban

Epicenter Technologies Customer Service Executive Salary

0 - 2 years exp. (12 salaries)

₹1.5 L/yr - ₹2.8 L/yr

Company name	Avg Annual Salary	Open Jobs
Athena BPO Customer Service Executive Salary 0 - 3 years exp. (24 salaries)	₹1.2 L/yr - ₹2.8 L/yr 12% less
IDFC FIRST Bank Customer Service Executive Salary 1 - 6 years exp. (6 salaries)	₹2.5 L/yr - ₹4 L/yr 59% more
Login to view exact salary
Datamatics Business Solutions Customer Service Executive Salary 0 - 4 years exp. (6 salaries)	₹1.5 L/yr - ₹2.1 L/yr 21% less
Nature's Basket Customer Service Executive Salary 0 - 6 years exp. (5 salaries)	₹1.1 L/yr - ₹2.3 L/yr 18% less
IndusInd Bank Customer Service Executive Salary 2 - 4 years exp. (4 salaries)	₹2.5 L/yr - ₹3.5 L/yr 29% more

Customer Service Executive salary at Epicenter Technologies ranges between ₹1.5 Lakh to ₹2.8 Lakhs per year for employees with less than 1 year of experience to 2 years. Salary estimates are based on 12 latest salaries received from various employees of Epicenter Technologies.

Experience wise Epicenter Technologies Customer Service Executive salaries in Mumbai Suburban

Last Updated: 15 Mar 2024

Experience	Avg Annual Salary
Fresher (3 salaries)	₹1.6 L/yr - ₹2 L/yr
1 year (6 salaries)	₹1.5 L/yr - ₹2.3 L/yr
Login to view exact salary
2 years (3 salaries)	₹2 L/yr - ₹2.3 L/yr

From

Customer Service Executive

0 - 6 years exp.

Quality Analyst

1 - 10 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in Epicenter Technologies

Customer Service Associate Salary

(3 salaries)

₹2 L/yr - ₹3.2 L/yr

Top skills at Epicenter Technologies for Customer Service Executive

Customer Service bpo International Voice Process blended process voice process inbound Customer Relationship email process Customer Handling Inbound Process outbound process US Process international process inbound voice process Hiring

Salary related reviews for Epicenter Technologies

4.1

Rated by 2 employees for salary & benefits

Customer Service Executive in Mumbai

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 21 Aug 2024

5.0

for Salary and Benefits

Likes

Working Atmosphere is very Good, Salary credited on time that's a great part of the company

Salary - Excellent

+4 more

Dislikes

Cafeteria must be changed , Services of Cafeteria is Really Worst. and No Job Security will provide as per company policies

Job security - Bad

Customer Service Executive in Mira Bhayandar

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 27 Jan 2024

5.0

for Salary and Benefits

Likes

Colleagues

Salary - Excellent

+1 more

Dislikes

...evn if ur not at fault if can't afford ur package and hire 2 ppl in ur package.. too much cost cutting and lot of politics.. management sucks to d core.. dey need a** licking ppl.. too unprofessional.. u send emails and the CEO/ Owner will also not bother to revet to ur emails.. don't work for this company.. if u wanna make ur career den dis is jst not the rite place..

Job security - Bad

+3 more

Customer Service Executive in Thane

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 11 Sep 2023

4.0

for Salary and Benefits

Likes

Salary on time and it's nearest to me

Salary - Good

+1 more

Dislikes

Low salary and annual increament also not more than 3% . Shift timings is more then 10 hour's but you will get payment for 9 hour's No Diwali bonus, No any government holiday your PL CL will collapse but no any extra money for that

Work satisfaction - Poor

+1 more

Customer Service Executive in Mira Bhayandar

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 17 Apr 2023

2.0

for Salary and Benefits

Likes

nothing seems to be good for most of the employees including me.

Dislikes

...rced to work for 12-13 hours that too without giving any overtime benefits! 4. Salary - Even after tirelessly working and giving my precious 10-12 hours per day, all I get is 13k salary. I over achieve from my daily targets, but sadly no compensation, no monetary benefits, no appreciation is given at all. Lastly, epicenter looks at employees just as mere tools to get their work done and not human! I would strongly suggest to not join this company as it will affect your mental & physical health.

Salary - Poor

+4 more

Customer Service Executive in Thane

Other Department

1.0

• posted on 06 Aug 2020

1.0

for Salary and Benefits

Likes

Half of the employees of this company are ask to resign during this pandemic of covid19 this company do not support thier employees in any case

Dislikes

Work pressure is high and salary is very low and any tym the management can kick you from the company your job is not secured in this company

Salary - Bad

+6 more

see more salary related reviews

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Salary Discussions, Hike & Promotions

1w (edited)

an inside sales executive

Unexpected job policies: stay or switch?

I recently switched jobs with a 48% hike, and my current in-hand salary is ₹35K. But after joining, I realized a few important things that weren’t mentioned during the interview. 1. No Phones or Bags Allowed – We have to keep them in lockers, which I wasn’t informed about before joining. 2. Working Saturdays – HR said all Saturdays are working but assured that one Saturday off per month would be introduced soon. I can't see that happening anytime soon 3. Phone Policy Confusion – When I asked HR why this wasn’t discussed earlier, they said it’s only for two months and won’t be the case at the new location (which was discussed earlier). But some old employees say the same rule applies there too. 4. Leaves – We get 21 paid leaves a year. I’m already thinking of switching. Would it be too soon to leave within 3 months, or should I stay for at least 6 months? Also, since I just got a good hike, how much can I ask for in my next job?

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Epicenter Technologies Customer Service Executive Salary FAQs

What is the salary of Customer Service Executive at Epicenter Technologies in Mumbai Suburban?

The average salary of a Customer Service Executive at Epicenter Technologies in Mumbai Suburban typically ranges from ₹1.5 Lakhs to ₹2.8 Lakhs per year, depending on experience (from Fresher to 2 years).

The top 10% of Customer Service Executive in Mumbai Suburban at Epicenter Technologies earn more than ₹2.3 Lakhs per year, and the top 1% earn over ₹2.3 Lakhs per year. Customer Service Executive Salaries at Epicenter Technologies can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ Epicenter Technologies employees in India.

What is the estimated take home salary of a Customer Service Executive at Epicenter Technologies in Mumbai Suburban?

The estimated take-home salary of a Customer Service Executive at Epicenter Technologies in Mumbai Suburban typically ranges from ₹16,581 to ₹18,285 per month. This is based on the average salary range of ₹1.5 Lakhs to ₹2.8 Lakhs per year for employees with experience ranging from Fresher to 2 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of Epicenter Technologies. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Service Executive at Epicenter Technologies in Mumbai Suburban?

To be a Customer Service Executive at Epicenter Technologies in Mumbai Suburban, the key skills required include:

- Customer Service
- bpo
- International Voice Process
- blended process
- voice process

These skills are highly valued at Epicenter Technologies and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Epicenter Technologies for Customer Service Executive in India?

IDFC FIRST Bank	₹2.5 Lakhs to ₹4.0 Lakhs per year
IndusInd Bank	₹2.5 Lakhs to ₹3.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Epicenter Technologies, depending on the role and experience level.

What is the salary of a Customer Service Executive in companies similar to Epicenter Technologies in Mumbai Suburban?

The salary of a Customer Service Executive at companies similar to Epicenter Technologies in Mumbai Suburban varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Athena BPO	₹1.2 Lakhs to ₹2.8 Lakhs per year
Nature's Basket	₹1.1 Lakhs to ₹2.3 Lakhs per year
Datamatics Business Solutions	₹1.5 Lakhs to ₹2.1 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Executive at Epicenter Technologies in Mumbai Suburban?

The salary growth for a Customer Service Executive at Epicenter Technologies in Mumbai Suburban depends on factors such as experience, performance, and promotions. On average, a Customer Service Executive in Mumbai Suburban can expect the following growth trajectory at Epicenter Technologies:

Experience	Average Salary Range
Fresher	₹1.6 Lakhs to ₹2.0 Lakhs per year
1 year	₹1.5 Lakhs to ₹2.3 Lakhs per year
2 years	₹2.0 Lakhs to ₹2.3 Lakhs per year

and so on.

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Epicenter Technologies Customer Service Executive Salaries in Mumbai Suburban

Epicenter Technologies Customer Service Executive salary in Mumbai Suburban ranges between ₹1.5 Lakh to ₹2.8 Lakhs with an average annual salary of ₹. Salary estimates are based on 12 Epicenter Technologies latest salaries received from various employees of Epicenter Technologies.