Ecom Express Kolkata Customer Service Executive Salaries by 5 Employees (Updated 2025)

1 - 5 years exp.

₹1.5 Lakh - ₹3.3 Lakhs

Salary of majority employees

6% less than the average Customer Service Executive Salary in Logistics Companies for 1 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Executive Salary 1 - 5 years exp. (3 salaries)	₹2.5 L/yr - ₹3.3 L/yr
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Administration & Facilities Customer Service Executive Salary 4 years exp. (AmbitionBox Estimate)	₹1.7 L/yr - ₹2.5 L/yr

Last Updated: 14 Nov 2024

Companies similar to Ecom Express for Customer Service Executive in Kolkata

Ecom Express Customer Service Executive Salary

1 - 5 years exp. (5 salaries)

₹1.5 L/yr - ₹3.3 L/yr

Company name	Avg Annual Salary	Open Jobs
Blue Dart Express Customer Service Executive Salary 4 - 7 years exp. (4 salaries)	₹2.1 L/yr - ₹4 L/yr 22% more
DTDC Express Customer Service Executive Salary 1 - 5 years exp. (6 salaries)	₹1.2 L/yr - ₹2.6 L/yr 26% less
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FedEx Express Customer Service Executive Salary 3 - 6 years exp. (7 salaries)	₹1.8 L/yr - ₹3.5 L/yr 15% more
Teleperformance Customer Service Executive Salary 0 - 6 years exp. (702 salaries)	₹1 L/yr - ₹6.4 L/yr 9% more	15 job openings
Tech Mahindra Customer Service Executive Salary 0 - 9 years exp. (331 salaries)	₹1 L/yr - ₹4.8 L/yr 16% more	8 job openings

Customer Service Executive salary at Ecom Express ranges between ₹1.5 Lakh to ₹3.3 Lakhs per year for employees with experience between 1 year to 5 years. Salary estimates are based on 5 latest salaries received from various employees of Ecom Express.

Experience wise Ecom Express Customer Service Executive salaries in Kolkata

Last Updated: 14 Nov 2024

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹1.1 L/yr - ₹3.3 L/yr
2 years (AmbitionBox Estimate)	₹2.4 L/yr - ₹3.1 L/yr
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3 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹3.2 L/yr
4 years (AmbitionBox Estimate)	₹1.7 L/yr - ₹5.1 L/yr
5 years (3 salaries)	₹1.5 L/yr - ₹5.2 L/yr

Similar Designation salaries in Ecom Express

Senior Customer Service Executive Salary

(3 salaries)

₹3.6 L/yr - ₹3.95 L/yr

Top skills at Ecom Express for Customer Service Executive

Customer Service Customer Satisfaction MIS Preparation customer care Key Account Management Customer Relationship customer support Courier cse csr Customer Retention Customer Service Operations Client Relationship Management Key Accounts English

Salary related reviews for Ecom Express

2.0

Rated by 3 employees for salary & benefits

Customer Service Associate in Gorantla

Full Time

Other Department

4.0

• posted on 07 Dec 2022

2.0

for Salary and Benefits

Likes

i would like to inform about Ecom express salary is very low but insentives good . NO growth to this job , No work life balance. team support is good.

Promotions - Good

+1 more

Dislikes

highly work presser on head officers , no timings , no holidays , unlimited working hovers.

Salary - Poor

+1 more

Senior Associate in Vijayawada

Full Time

Engineering - Software & QA Department

4.0

• posted on 30 Dec 2020

3.0

for Salary and Benefits

Likes

Good work environment but culture is not good.not proper time maintenance company and salary is not pay current time very late cuttings

Skill development - Good

Dislikes

There is a lot of politics and management is doesn't clear salary problems

HUB Incharge in Panipat

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 01 Jan 2025

3.0

for Salary and Benefits

Likes

without any reason they deduct the salary of the delivery boys and after sending the mail it is found out that it was deducted by mistake from finance team and they get it refunded and this is their process every month.

Dislikes

Well, there is nothing good in the culture here

Skill development - Poor

+5 more

HUB Supervisor in Mumbai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 31 Dec 2024

2.0

for Salary and Benefits

Likes

Salary comes on time last day of month.

Dislikes

...Old people are saved as working for 5+ years. No promotion around 2℅ increment . If any theft occurs ur salary we will make sure it deducts from it. Meaningless and pointless meetings are taken after our Duty bother us for 3 to 4 hours. Will change shifts for no reason. Every 6 months need to find job. Being targetted as above for leaving premises.

Salary - Poor

+6 more

Supervisor in Lucknow

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 16 Dec 2024

3.0

for Salary and Benefits

Likes

It was good to work in E-Com Express because the salary used to come on time and also the timing of everything was right.

Job security - Good

Dislikes

The biggest issue here was regarding promotion and transfer. Those who do not have connections at the top, nothing happens to them, they just stay at one place.

Skill development - Poor

+3 more

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Salary Discussions, Hike & Promotions

Salary Negotiation in an interview

Hi, I have had a first round of interview with the company. And mentioned my salary expectations as 15- 20% from my previous LPA. But after that I feel like I have undervalued my expectations. Being in the field for 9 years with the required skill, considering the market and the prospect company is a well known builder, i should have asked more. Anyway a face to face interview is scheduled next week. How to ask them a higher salary from what I have mentioned earlier. And how much I can ask more. Please help. Thanks in advance.

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Ecom Express Customer Service Executive Salary FAQs

What is the salary of Customer Service Executive at Ecom Express Kolkata?

Customer Service Executive salary at Ecom Express in Kolkata ranges between ₹1.5 Lakhs to ₹3.3 Lakhs for experience between 1 years to 5 years. According to our estimates it is 6% less than the average Customer Service Executive Salary in India. Salary estimates are based on 5 latest salaries received from various employees of Ecom Express Kolkata.

How does the salary of a Customer Service Executive at Ecom Express Kolkata compare with the average salary range for this job?

The average salary of a Customer Service Executive at Ecom Express is 6% less than the average salary of a Customer Service Executive in Kolkata. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Service Executive at Ecom Express?

Customer Service, Customer Satisfaction, MIS Preparation, customer care and Key Account Management are some of the popular skills required to work as a Customer Service Executive at Ecom Express Kolkata.

Which similar companies are paying more than Ecom Express to a Customer Service Executive in Kolkata?

Blue Dart Express Customer Service Executive Salary - ₹2.1 Lakhs to ₹4.0 Lakhs per year
Tech Mahindra Customer Service Executive Salary - ₹1.0 Lakhs to ₹4.8 Lakhs per year
FedEx Express Customer Service Executive Salary - ₹1.8 Lakhs to ₹3.5 Lakhs per year
Teleperformance Customer Service Executive Salary - ₹1.0 Lakhs to ₹6.4 Lakhs per year

What is the salary of a Customer Service Executive in companies similar to Ecom Express in Kolkata?

DTDC Express Customer Service Executive Salary - ₹1.2 Lakhs to ₹2.6 Lakhs per year

What is the estimated take home salary of a Customer Service Executive at Ecom Express in Kolkata?

The estimated take-home salary of a Customer Service Executive at Ecom Express ranges between ₹19,620 per month to ₹21,289 per month in Kolkata. The take-home salary calculation is based on the average Ecom Express Customer Service Executive salary in India which ranges between ₹1.5 Lakhs to ₹3.3 Lakhs per year for employees with experience between 1 years to 5 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Executive at Ecom Express in Kolkata?

According to AmbitionBox, 100% of the Ecom Express Customer Service Executives in Kolkata reported a notice period of 15 days or less.This is based on 2 responses on AmbitionBox in last 2 years.

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Ecom Express Customer Service Executive Salaries in Kolkata

Ecom Express Customer Service Executive salary in Kolkata ranges between ₹1.5 Lakh to ₹3.3 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 Ecom Express latest salaries received from various employees of Ecom Express.