DTDC Express Kolkata Customer Service Executive Salaries by 6 Employees (Updated 2025)

1 - 5 years exp.

₹1.2 Lakh - ₹2.6 Lakhs

Salary of majority employees

31% less than the average Customer Service Executive Salary in Logistics Companies for 1 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Executive Salary 1 - 2 years exp. (4 salaries)	₹1.2 L/yr - ₹2.3 L/yr
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Procurement & Supply Chain Customer Service Executive Salary 4 years exp. (AmbitionBox Estimate)	₹1.7 L/yr - ₹2.2 L/yr

Last Updated: 18 Jan 2025

Companies similar to DTDC Express for Customer Service Executive in Kolkata

DTDC Express Customer Service Executive Salary

1 - 5 years exp. (6 salaries)

₹1.2 L/yr - ₹2.6 L/yr

Company name	Avg Annual Salary	Open Jobs
Blue Dart Express Customer Service Executive Salary 4 - 6 years exp. (4 salaries)	₹2.1 L/yr - ₹4 L/yr 66% more
FedEx Express Customer Service Executive Salary 3 - 6 years exp. (7 salaries)	₹1.8 L/yr - ₹3.5 L/yr 57% more
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Ecom Express Customer Service Executive Salary 1 - 6 years exp. (5 salaries)	₹1.5 L/yr - ₹3.3 L/yr 36% more
Teleperformance Customer Service Executive Salary 0 - 6 years exp. (702 salaries)	₹1 L/yr - ₹6.4 L/yr 48% more	16 job openings
Tech Mahindra Customer Service Executive Salary 0 - 9 years exp. (331 salaries)	₹1 L/yr - ₹4.8 L/yr 57% more	8 job openings

Customer Service Executive salary at DTDC Express ranges between ₹1.2 Lakh to ₹2.6 Lakhs per year for employees with experience between 1 year to 5 years. Salary estimates are based on 6 latest salaries received from various employees of DTDC Express.

Experience wise DTDC Express Customer Service Executive salaries in Kolkata

Last Updated: 18 Jan 2025

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹1.2 L/yr - ₹2.2 L/yr
2 years (AmbitionBox Estimate)	₹1.7 L/yr - ₹2.2 L/yr
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3 years (AmbitionBox Estimate)	₹1.8 L/yr - ₹2.3 L/yr
4 years (AmbitionBox Estimate)	₹1.7 L/yr - ₹3.7 L/yr
5 years (AmbitionBox Estimate)	₹0.8 L/yr - ₹2.6 L/yr

Similar Designation salaries in DTDC Express

Customer Support Executive Salary

(6 salaries)

₹1.32 L/yr - ₹2.47 L/yr

Top skills at DTDC Express for Customer Service Executive

Customer Service CRM Revenue Generation Customer Complaints English Language Store Management customer support Customer Acquisition Escalation Management Product Quality Service Improvement Key Accounts

Salary related reviews for DTDC Express

3.1

Rated by 4 employees for salary & benefits

Branch Manager in Siliguri

Full Time

Procurement & Supply Chain Department

3.0

• posted on 16 Sep 2024

3.0

for Salary and Benefits

Likes

...to grab knowledge from every segment. Some people are really nice. Team is good. Best part is Salary on time. Culture is good. Job pressure is there yet feels like Govt job. Company is fast moving now.

Skill development - Good

+2 more

Dislikes

Some people of this company are working hard and few are not even know how to work. There are many people holds senior position in this company who are worth less and good for nothing. There are so many nepotism and politics behind the straight people.

Promotions - Poor

Branch Manager in Kolkata

Full Time

Production, Manufacturing & Engineering Department

4.0

• posted on 11 Sep 2023

3.0

for Salary and Benefits

Likes

This company comes with a vast network and they are expanding day by day. One can experience a growth with the company. For a long time journey it's a good organisation to stay with due to it's job security and management are bit emotional about their staffs.

Job security - Good

Dislikes

...Not organised at all. Need to update their process, staffs, IT and over quality. Salary is big reason to worry here.

Skill development - Poor

Sales Manager in Kolkata

Full Time

Sales & Business Development Department

4.0

• posted on 25 May 2023

5.0

for Salary and Benefits

Likes

Seniors are very co-operative. Salary on time. As a company nice to work. All allowances are paid with EPF, Bonus, Mediclaim etc.

Salary - Excellent

+4 more

Dislikes

Company operates with too many rules and regulations which discourages clients to work with us. No proper subjective training is available.

Skill development - Bad

Branch Manager in Kolkata

Full Time

Branch Operations Department

1.0

• posted on 24 Jun 2022

1.0

for Salary and Benefits

Likes

...The distribution of jobs are imperial. HR team is pathetic. Nasty work practice. Salary are to low. Increment are same.

Dislikes

Internal politics is very prominent. Chance of growth is very low morever tendency to imposing own clad and own people is very high

Salary - Bad

+6 more

Branch Manager in Chennai

Full Time

Procurement & Supply Chain Department

4.0

• posted on 19 Dec 2022

2.0

for Salary and Benefits

Likes

Developing company long term growth view CMD. Like to work.i learnt my skills here and i want to use my skills only for this company.

Job security - Good

+1 more

Dislikes

... to solve the issue but but all blame and give tremendous pressure to employees. They will deduct down people salary for lost shipments. Employees are working till 12 to 1:00 p.m. late night due to lack of manpower give to less salary difficult to fill the open position not timing for employees at least salary paid only ESIC but not register by all the employees insurance policy also not covered more than 1 lakh.

Salary - Poor

+2 more

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Salary Discussions, Hike & Promotions

Salary Negotiation in an interview

Hi, I have had a first round of interview with the company. And mentioned my salary expectations as 15- 20% from my previous LPA. But after that I feel like I have undervalued my expectations. Being in the field for 9 years with the required skill, considering the market and the prospect company is a well known builder, i should have asked more. Anyway a face to face interview is scheduled next week. How to ask them a higher salary from what I have mentioned earlier. And how much I can ask more. Please help. Thanks in advance.

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DTDC Express Customer Service Executive Salary FAQs

What is the salary of Customer Service Executive at DTDC Express Kolkata?

Customer Service Executive salary at DTDC Express in Kolkata ranges between ₹1.2 Lakhs to ₹2.6 Lakhs for experience between 1 years to 5 years. According to our estimates it is 31% less than the average Customer Service Executive Salary in India. Salary estimates are based on 6 latest salaries received from various employees of DTDC Express Kolkata.

How does the salary of a Customer Service Executive at DTDC Express Kolkata compare with the average salary range for this job?

The average salary of a Customer Service Executive at DTDC Express is 31% less than the average salary of a Customer Service Executive in Kolkata. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Service Executive at DTDC Express?

Customer Service, CRM, Revenue Generation, Customer Complaints and English Language are some of the popular skills required to work as a Customer Service Executive at DTDC Express Kolkata.

Which similar companies are paying more than DTDC Express to a Customer Service Executive in Kolkata?

Blue Dart Express Customer Service Executive Salary - ₹2.1 Lakhs to ₹4.0 Lakhs per year
Tech Mahindra Customer Service Executive Salary - ₹1.0 Lakhs to ₹4.8 Lakhs per year
FedEx Express Customer Service Executive Salary - ₹1.8 Lakhs to ₹3.5 Lakhs per year
Teleperformance Customer Service Executive Salary - ₹1.0 Lakhs to ₹6.4 Lakhs per year
Ecom Express Customer Service Executive Salary - ₹1.5 Lakhs to ₹3.3 Lakhs per year

What is the estimated take home salary of a Customer Service Executive at DTDC Express in Kolkata?

The estimated take-home salary of a Customer Service Executive at DTDC Express ranges between ₹14,015 per month to ₹15,497 per month in Kolkata. The take-home salary calculation is based on the average DTDC Express Customer Service Executive salary in India which ranges between ₹1.2 Lakhs to ₹2.6 Lakhs per year for employees with experience between 1 years to 5 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Executive at DTDC Express in Kolkata?

According to AmbitionBox, 60% of the DTDC Express Customer Service Executives in Kolkata reported a notice period of 1 Month, 40% reported a notice period of 15 days or less.This is based on 5 responses on AmbitionBox in last 2 years.

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DTDC Express Customer Service Executive Salaries in Kolkata

DTDC Express Customer Service Executive salary in Kolkata ranges between ₹1.2 Lakh to ₹2.6 Lakhs with an average annual salary of ₹. Salary estimates are based on 6 DTDC Express latest salaries received from various employees of DTDC Express.