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Customer Success, Service & Operations

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Ebixcash Global Services Customer Success, Service & Operations Department Salaries in Bangalore / Bengaluru

based on 87 latest salaries
Designation Avg Annual Salary Open Jobs
18 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹6.3 L/yr - ₹8 L/yr

6 - 10 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹3.5 L/yr - ₹4.5 L/yr

3 - 4 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹3.9 L/yr - ₹5.6 L/yr

Fresher · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹4.2 L/yr - ₹5.4 L/yr

2 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.8 L/yr

Last Updated: 14 Dec, 2024

Salary related reviews for Ebixcash Global Services

2.7

Rated by 28 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 07 Apr 2024

1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

...e at this company, which lasted exactly 10 months, I encountered several issues. Firstly, within the first month of joining, I didn't receive my 7 days' salary. Despite raising this concern with HR every month for the entirety of my employment, they continuously assured me it would be included in the next salary. Unfortunately, after 10 months, I still hadn't received it, and it became apparent they were not being truthful. Each month on the 7th, we would approach HR about this matter, but they seemed indifferent and biased towards certain individuals within the company due to internal politics. I prefer not to disclose specific names of HR personnel. Moving on to management and internal politics, there seemed to be a lack of focus on assessing individual performance. Instead, attention was directed towards monitoring other teams' activities, a responsibility that should have been managed by the respective Team Leaders (TLs) and Managers. I believe they can identify the team I'm referring to from this review, and I hope they reconsider their approach. For personal reasons, I decided to resign from my position without serving the notice period. I informed my TL, Manager, and HR, and provided the requested documents. However, they labeled me as absconded and withheld both my salary and leave. This treatment was unfair and unwarranted. These are just a few examples of the issues prevalent within the company. I urge anyone considering employment here to thoroughly evaluate their decision, as the company lacks transparency and may even fail to provide training salary.

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Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 17 Oct 2023

1.0
 for  Salary and Benefits

Likes

... fraud company. The working environment is very bad. Hr policies is the worsted. Salary part is the worsted. Management is super fraud.

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Dislikes

Each and every thing in this company is worst so i would recommend each and every employees please don't join this Ebixcash company.

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Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 04 Feb 2023

1.0
 for  Salary and Benefits

Likes

My likeness towards the company is I got many things to learn from this organization.

Dislikes

I disliked it because the salary is too less for the process than expected. there is no rise in salary as how much you get old in that process and the salary is fixed that is why many people don't stay in this organization and they get abscond from the company. The main problem is salary. They provide less salary and expect large of efforts from the people. I had also left this organization because of salary issues.

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Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 21 Jun 2023

1.0
 for  Salary and Benefits

Likes

Nothing 😡

Dislikes

Package was very less because of my previous package, I'm still suffering to get a good package because according to market standards I'm getting some persent hike which is also very less. They didn't even provide offer letter at time of joining and resignation they given my experience letter after 8 months I went three times to office to collect my experience letter. Working in ebixcash was worst experience literally worst hr and management team.

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Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 15 May 2022

2.0
 for  Salary and Benefits

Likes

Nice place ro learn recommended for freshers who want to improve communication Skills

Dislikes

Lots of pressure giving to agents Less salary,salary issue leave issue whenever they want they are changing leaves for agents not giving proper week offs

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Ebixcash Global Services Salary FAQs

How much does Ebixcash Global Services pay per year?
The average Ebixcash Global Services salary ranges from approximately ₹1 Lakh to ₹1.8 Lakh per year for a Customer Service Representative and ₹6.7 Lakhs to ₹10.5 Lakhs per year for a Accounts Manager. Salary estimates are based on 87 Ebixcash Global Services salaries received from various employees of Ebixcash Global Services. Ebixcash Global Services employees rate the overall salary and benefits package 2.7/5 stars.
What is the highest salary in Ebixcash Global Services?
The highest-paying job at Ebixcash Global Services is a Accounts Manager with a salary of ₹6.7 Lakhs to ₹10.5 Lakhs per year. The top 10% of employees earn more than ₹8.19 lakhs per year. The top 1% earn more than a whopping ₹23.94 lakhs per year.
What is the minimum salary in Ebixcash Global Services?
Minimum salary at Ebixcash Global Services depends on the role you are applying for. For Customer Service Advisor the minimum salary is ₹1 Lakh to ₹3 Lakhs per year, and for Customer Service Executive the minimum salary is ₹1.1 Lakh to ₹4 Lakhs per year and so on.
What is the salary package for freshers in Ebixcash Global Services?
The average salary at Ebixcash Global Services for freshers varies from ₹1.3 Lakh to ₹1.7 Lakh per year for Telecaller and ₹1.4 Lakh to ₹2.5 Lakhs per year for Customer Care Executive.
What is the notice period at Ebixcash Global Services in Customer Success, Service & Operations Department in Bangalore / Bengaluru?
According to AmbitionBox, 52% of the Ebixcash Global Services employees in Customer Success, Service & Operations Department in Bangalore / Bengaluru reported a notice period of 15 days or less, 46% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 91 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Ebixcash Global Services , Bangalore / Bengaluru is INRunlock blur . Salary estimates are based on 87 Ebixcash Global Services latest salaries received from various employees of Ebixcash Global Services.

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