AmbitionBox
About Company
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Overall Rating
5
15
4
8
3
6
2
3
1
17
Category Ratings
Company culture
Job security
Work-life balance
Work satisfaction
Salary
Skill development
Promotions
Customer Support Associate in Bangalore / Bengaluru
Full Time
Management Consulting Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Work life balance is good , other wise nothing is there .
Less salary , worst worst worst worst management I ever seen , delay of salary almost holding salary 15 days . No supports from HR , treated employees like not human.. HR are there when we submitted our feedback form which is not good.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Customer Support Executive in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Nothing
During my tenure at this company, which lasted exactly 10 months, I encountered several issues. Firstly, within the first month of joining, I didn't receive my 7 days' salary. Despite raising this concern with HR every month for the entirety of my employment, they continuously assured me it would be included in the next salary. Unfortunately, after 10 months, I still hadn't received it, and it became apparent they were not being truthful. Each month on the 7th, we would approach HR about this matter, but they seemed indifferent and biased towards certain individuals within the company due to internal politics. I prefer not to disclose specific names of HR personnel. Moving on to management and internal politics, there seemed to be a lack of focus on assessing individual performance. Instead, attention was directed towards monitoring other teams' activities, a responsibility that should have been managed by the respective Team Leaders (TLs) and Managers. I believe they can identify the team I'm referring to from this review, and I hope they reconsider their approach. For personal reasons, I decided to resign from my position without serving the notice period. I informed my TL, Manager, and HR, and provided the requested documents. However, they labeled me as absconded and withheld both my salary and leave. This treatment was unfair and unwarranted. These are just a few examples of the issues prevalent within the company. I urge anyone considering employment here to thoroughly evaluate their decision, as the company lacks transparency and may even fail to provide training salary....Read More
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Designation | Avg Annual Salary | Open Jobs |
---|---|---|
Customer Service Executive 0 -
4
years
exp.
· Bangalore / Bengaluru (20
salaries) | ₹1.8 L/yr - ₹4 L/yr | |
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Team Lead 1 -
6
years
exp.
· Bangalore / Bengaluru (11
salaries) | ₹2.8 L/yr - ₹3.6 L/yr | |
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| ||
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Customer Support Executive 0 -
3
years
exp.
· Bangalore / Bengaluru (11
salaries) | ₹1.7 L/yr - ₹3 L/yr | |
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Quality Analyst 1 -
6
years
exp.
· Bangalore / Bengaluru (10
salaries) | ₹3 L/yr - ₹4 L/yr | |
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Customer Service Associate 0 -
4
years
exp.
· Bangalore / Bengaluru (8
salaries) | ₹1 L/yr - ₹4 L/yr | |
Starting your career? Discover Ebixcash Global Services fresher salaries in India |
based on 12 reviews in last 6 months
Other hybrid work policies
25%
Rated 3.2 for Company culture and 3.1 for Job security
Rated 3.0 for Work-life balance and 3.0 for Job security
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