Ebixcash Global Services Customer Service Associate Reviews
based on 6 reviews
Updated 30 Dec, 2023
Overall Rating
2.2/5
How AmbitionBox ratings work?
Category Ratings
2.1
Company culture
1.9
Work-Life balance
1.8
Job Security
1.8
Work Satisfaction
1.7
Salary & Benefits
1.5
Skill development
1.5
Promotions/Appraisal
Ebixcash Global Services is rated
2.2 out of 5 stars on
AmbitionBox, based on 6 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Ebixcash Global Services is rated
2.2 out of 5 stars on
AmbitionBox, based on 6 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
6 reviews found
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Popular
Customer Service Associate in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 21 Jun 2023
Likes
Nothing 😡
Dislikes
Package was very less because of my previous package, I'm still suffering to get a good package because according to market standards I'm getting some persent hike which is also very less. They didn't even provide offer letter at time of joining and resignation they given my experience letter after 8 months I went three times to office to collect my experience letter. Working in ebixcash was worst experience literally worst hr and management team....Read More
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Sep 2023
Likes
Most third class company in Bangalore...don't have any culture and don't know how talk with female executive
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Lead in
Hyderabad / Secunderabad
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 26 Jul 2024
Likes
I worked in hyderabad branch, way of speaking of center head is very pathetic, he abuse his employees in front of others.
Dislikes
Everything system, working culture, communication between the boss and staff, canteen, delay in issue resolving, abusing team leaders employees struggling for their own incentives and salary.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Relationship Manager in
Noida
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Sep 2024
Likes
Worst company i had ever met.onetime salary never credit no promotion no increment in salary no proper timings for job 12 hours of shift low salary pathetic environment and huge work pressure and also nepotism ask for weekend working over all bad experience
Dislikes
All work culture
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Team Lead in
Noida
Full Time
·
HR Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 20 Dec 2024
Likes
The work culture and the people here are helping hands for personal as well as professional growth.
Dislikes
Not as such. There’s a perfect work life balance which implies a healthy working environment
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country, International Travel.
Customer Support Associate in
Bangalore / Bengaluru
Full Time
·
Management Consulting Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 09 Aug 2024
Likes
Work life balance is good , other wise nothing is there .
Dislikes
Less salary , worst worst worst worst management I ever seen , delay of salary almost holding salary 15 days . No supports from HR , treated employees like not human.. HR are there when we submitted our feedback form which is not good.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Apr 2024
Likes
Nothing
Dislikes
During my tenure at this company, which lasted exactly 10 months, I encountered several issues. Firstly, within the first month of joining, I didn't receive my 7 days' salary. Despite raising this concern with HR every month for the entirety of my employment, they continuously assured me it would be included in the next salary. Unfortunately, after 10 months, I still hadn't received it, and it became apparent they were not being truthful. Each month on the 7th, we would approach HR about this matter, but they seemed indifferent and biased towards certain individuals within the company due to internal politics. I prefer not to disclose specific names of HR personnel.
Moving on to management and internal politics, there seemed to be a lack of focus on assessing individual performance. Instead, attention was directed towards monitoring other teams' activities, a responsibility that should have been managed by the respective Team Leaders (TLs) and Managers. I believe they can identify the team I'm referring to from this review, and I hope they reconsider their approach.
For personal reasons, I decided to resign from my position without serving the notice period. I informed my TL, Manager, and HR, and provided the requested documents. However, they labeled me as absconded and withheld both my salary and leave. This treatment was unfair and unwarranted. These are just a few examples of the issues prevalent within the company. I urge anyone considering employment here to thoroughly evaluate their decision, as the company lacks transparency and may even fail to provide training salary....Read More
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Noida
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Feb 2024
Likes
Good place to work nice infrastructure great ambiance higher management are very supportive
Dislikes
Need some good cafeteria and and activities to release some stress
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Mumbai
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 10 Feb 2024
Likes
Support and nice environment to work
Dislikes
Sitting area is not proper there is no hygiene in washeoom no canteen
Floor ambience is very poor
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Mumbai
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 10 Feb 2024
Likes
Sitting area is not proper there is no hygiene in washroom and canteen
Floor ambition is very poor
Dislikes
There is no canteen,
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 15 May 2024
Likes
Nothing
Dislikes
Worst company ever...full of torture,comparison,mixing personal and professional life,partiality.....
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Bangalore / Bengaluru
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 May 2024
Likes
Don't waste your time joining this company
Worst management.
Dislikes
Worst experience
Work Details
Work days: Monday to Saturday
(Strict Timings)
Other Ebixcash Global Services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Software Engineer in
Pune
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Nov 2024
Likes
Pros:- Good work life balance, Good job security.
Very comfortable around people.
Dislikes
Learnings are less as technology is but old stack.
Still working on the the old technologies.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Assistant Vice President in
Mumbai
Full Time
·
Recruitment & Talent Acquisition Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 03 Oct 2024
Likes
Nothing
Dislikes
Terrible work culture. Gross Mismanagement of funds. Management is a bunch of cheats. Senior leaders are laid off without reason
PF and Insurance deductions are reflected on payslips but amount not deposited.
Group of Frauds manage this Company. MD is the biggest fraud
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
Training Manager in
Hyderabad / Secunderabad
Full Time
·
Corporate Training Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 16 Jul 2024
Likes
All work no development
Dislikes
It is not a employee centric company and is only run by few people who think about their group and only thinks of their own benefit
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Bpo Data Entry Operator in
Mumbai
Full Time
·
Others Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Apr 2024
Likes
Nothing
Dislikes
Every time system problem
I am not satisfied with salary cycle
I am not at all satisfied with week offs I giving my 6day and also I have to beg work for week off
I did not taken any unplanned leave and also they did not agree for any week off
Telecaller in
Chennai
Full Time
·
Telecom Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Mar 2024
Likes
New experience of tele calling and business promotions. Handling customer objuctions
Dislikes
Do not get proper salary break ups even after asking many time
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Senior Manager in
Hyderabad / Secunderabad
Full Time
·
Recruitment & Talent Acquisition Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 19 Nov 2024
Likes
Work life can be balanced
Dislikes
No vision for career improvement. No option to uplift skills
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within Country, Travel Within City.
State Business Head in
Pune
Full Time
·
Enterprise & B2B Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Dec 2024
Likes
Work culture , timings , flexibility, good and free atmosphere
Dislikes
Not spending amount on local advertisements and online
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Senior Consultant in
Noida
Full Time
·
Enterprise & B2B Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Dec 2024
Likes
1. Work Environment
2. Company Culture
3. Leave policy
Dislikes
The Canteen which has no option to eat except Maggi and Egg.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
Virtual Relationship Manager in
Mumbai
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 22 Nov 2024
Likes
HR very supportive
Dislikes
Sometime salary and incentives delayed
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Senior Process Analyst in
Noida
Full Time
·
Back Office Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 24 Dec 2024
Likes
No likes
Dislikes
Delay in appraisal, less salary, no promotion, no learning, biased mgmt, favouritism.
People also ask about Ebixcash Global Services's Customer Service Associates
How is Ebixcash Global Services to work for?
Ebixcash Global Services is rated 2.2 out of 5, based on 6 reviews by employees on AmbitionBox.
Ebixcash Global Services is known for Company culture which is rated at the top and given a rating of 2.1. However, Skill development is rated the lowest at 1.5 and can be improved. To know first hand how it is like to work at Ebixcash Global Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Ebixcash Global Services?
According to AmbitionBox ratings, Ebixcash Global Services employees rate its salary and benefits as 1.7 out of 5. You can know more about Ebixcash Global Services Salaries at AmbitionBox
How is the work culture at Ebixcash Global Services?
Work culture is rated 2.1 at Ebixcash Global Services by 6 employees. While job security is rated 1.8 and work-life balance is rated 1.9 at Ebixcash Global Services. Read detailed reviews by employees of Ebixcash Global Services on AmbitionBox.