Dream11 Mumbai Senior Customer Service Manager Salaries by Employees (Updated 2025)

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₹18.9 Lakhs - ₹24.2 Lakhs

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Last Updated: 4 Dec 2023

Companies similar to Dream11 for Senior Customer Service Manager in Mumbai

Dream11 Senior Customer Service Manager Salary

12 years exp. (AmbitionBox Estimate)

₹18.9 L/yr - ₹24.2 L/yr

Company name	Avg Annual Salary	Open Jobs
DCB Bank Senior Customer Service Manager Salary 0 - 9 years exp. (16 salaries)	₹4.2 L/yr - ₹6 L/yr 76% less	1 job opening
Cactus Communications Senior Customer Service Manager Salary 3 - 7 years exp. (4 salaries)	₹5.2 L/yr - ₹7.5 L/yr 71% less
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Orange Business Senior Customer Service Manager Salary 11 - 13 years exp. (3 salaries)	₹17.3 L/yr - ₹20.7 L/yr 8% less
Diebold Nixdorf Senior Customer Service Manager Salary 13 - 15 years exp. (3 salaries)	₹18 L/yr - ₹22.2 L/yr 10% less

Senior Customer Service Manager salary at Dream11 ranges between ₹18.9 Lakhs to ₹24.2 Lakhs per year for employees with 12 years of experience. Salary estimates are based on 1 latest salaries received from various employees of Dream11.

Similar Designation salaries in Dream11

Operations Manager Salary

(4 salaries)

₹10 L/yr - ₹12 L/yr

Customer Service Executive Salary

(3 salaries)

₹4.64 L/yr - ₹6 L/yr

Salary related reviews for Dream11

5.0

Rated by 1 employees for salary & benefits

Customer Care Executive in Mumbai

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 30 Jul 2024

5.0

for Salary and Benefits

Likes

Salary, unlimited food.

Salary - Excellent

Dislikes

Show shining Idiot, cruel management and biased, insensitive HR. Heavy politics, harassment. 14-15 hrs duty with no OT (on paper 9 hrs) 100-200 Email targets/day Forced to resign.

Skill development - Poor

+5 more

Customer Service Associate in Mumbai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 30 Oct 2023

1.0

for Salary and Benefits

Likes

Salary - but they will Suck the life out of you for the salary they ate paying you.

Dislikes

Everything except salary. They have created culture but no one gives a damn about it. They expect you to be available 24/7 Worst work life balance. The manager don't care about your well being and expects you to work a labour Cafeteria food is pathetic and do not offer non veg You will end up being a slave to your boss and will never find a time to enhance your skills. There's too much political that it will ruin your MENTAL HEALTH!!!

Salary - Bad

+6 more

Software Developer in Mumbai

Full Time

Engineering - Software & QA Department

1.0

• posted on 01 Oct 2023

1.0

for Salary and Benefits

Likes

Nothing about this company, CEO is a megalomaniac, so are the upper management employees

Dislikes

...agement doesn't do Everyone wants to peep in your life Politics in every aspect After leaving this company you will realize that you were over worked and your compensation was not a big one. Don't tell your next company name to them else they can affect your next job Their business is fishy and they manipulate with their GGR numbers, whole company is fraud. They are not solving a problem rather they are creating one i.e gambling.

Salary - Bad

+6 more

Sde1 in Mumbai

Technology Department

1.0

• posted on 01 Jan 2022

3.0

for Salary and Benefits

Likes

Nothing, hippo culture.

Dislikes

...ve in employee, typical baniya mentality. Everyone trying hard to impress CEO. CEO preach about culture, but force everyone to come office in pandemic otherwise no salary. Please don’t join this company.

Skill development - Bad

+5 more

Assistant/Associate Marketing Manager in Mumbai

Digital Marketing Department

5.0

• posted on 24 Mar 2021

5.0

for Salary and Benefits

Likes

Culture is given a prime importance in the organization. Things like people having to pay a Rs. 500 fine to HR (regardless of your designation, even the CEO pays) on being late to meetings really goes to show how much the company values and respects the time of it's employees.

Salary - Excellent

+5 more

Dislikes

Nothing so far

see more salary related reviews

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Salary Negotiation in an interview

Hi, I have had a first round of interview with the company. And mentioned my salary expectations as 15- 20% from my previous LPA. But after that I feel like I have undervalued my expectations. Being in the field for 9 years with the required skill, considering the market and the prospect company is a well known builder, i should have asked more. Anyway a face to face interview is scheduled next week. How to ask them a higher salary from what I have mentioned earlier. And how much I can ask more. Please help. Thanks in advance.

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Dream11 Senior Customer Service Manager Salary FAQs

What is the notice period for Senior Customer Service Manager at Dream11 in Mumbai?

According to AmbitionBox, 100% of the Dream11 Senior Customer Service Managers in Mumbai reported a notice period of 3 Months.This is based on 1 response on AmbitionBox in last 2 years.

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Dream11 Senior Customer Service Manager Salaries in Mumbai

Dream11 Senior Customer Service Manager salary in Mumbai ranges between ₹18.9 Lakhs to ₹24.2 Lakhs. This is an estimate based on latest salaries received from employees of Dream11.