DCB Bank Mumbai Senior Customer Service Manager Salaries by 10+ Employees (Updated 2024)

0 - 9 years exp.

₹4.2 Lakhs - ₹6.3 Lakhs

Salary of majority employees

18% less than the average Senior Customer Service Manager Salary in Banking Companies for 0 - 9 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Manager Salary 3 - 9 years exp. (5 salaries)	₹4.2 L/yr - ₹6 L/yr
BFSI, Investments & Trading Senior Customer Service Manager Salary 1 - 6 years exp. (4 salaries)	₹4.8 L/yr - ₹6.3 L/yr
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Sales & Business Development Senior Customer Service Manager Salary 1 - 9 years exp. (3 salaries)	₹4.5 L/yr - ₹5.5 L/yr

Last Updated: 1 Dec 2024

Companies similar to DCB Bank for Senior Customer Service Manager in Mumbai

DCB Bank Senior Customer Service Manager Salary

0 - 9 years exp. (17 salaries)

₹4.2 L/yr - ₹6.3 L/yr

Company name	Avg Annual Salary	Open Jobs
Cactus Communications Senior Customer Service Manager Salary 3 - 7 years exp. (4 salaries)	₹5.2 L/yr - ₹7.5 L/yr 19% more
Orange Business Senior Customer Service Manager Salary 11 - 13 years exp. (3 salaries)	₹17.3 L/yr - ₹20.7 L/yr 277% more
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Diebold Nixdorf Senior Customer Service Manager Salary 13 - 15 years exp. (3 salaries)	₹18 L/yr - ₹22.2 L/yr 263% more

Senior Customer Service Manager salary at DCB Bank ranges between ₹4.2 Lakhs to ₹6.3 Lakhs per year for employees with less than 1 year of experience to 9 years. Salary estimates are based on 17 latest salaries received from various employees of DCB Bank.

Experience wise DCB Bank Senior Customer Service Manager salaries in Mumbai

Last Updated: 1 Dec 2024

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹2 L/yr - ₹5 L/yr
1 year (AmbitionBox Estimate)	₹4.5 L/yr - ₹5.5 L/yr
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2 years (AmbitionBox Estimate)	₹4.6 L/yr - ₹5.9 L/yr
3 years (AmbitionBox Estimate)	₹4.2 L/yr - ₹6 L/yr
4 years (AmbitionBox Estimate)	₹4.2 L/yr - ₹9.5 L/yr
5 years (AmbitionBox Estimate)	₹5 L/yr - ₹9.7 L/yr
6 years (4 salaries)	₹4.5 L/yr - ₹6.3 L/yr
7 years (AmbitionBox Estimate)	₹4.5 L/yr - ₹10 L/yr
8 years (AmbitionBox Estimate)	₹5.1 L/yr - ₹6.5 L/yr
9 years (4 salaries)	₹5 L/yr - ₹6 L/yr

View all

Similar Designation salaries in DCB Bank

Relationship Manager Salary

(125 salaries)

₹2.3 L/yr - ₹6.66 L/yr

Deputy Manager Salary

(111 salaries)

₹2.3 L/yr - ₹8.75 L/yr

Customer Service Executive Salary

(37 salaries)

₹2 L/yr - ₹4.5 L/yr

Business Development Manager Salary

(7 salaries)

₹3.12 L/yr - ₹6 L/yr

Customer Care Executive Salary

(6 salaries)

₹2.3 L/yr - ₹3 L/yr

Operations Manager Salary

(6 salaries)

₹2 L/yr - ₹6.5 L/yr

Customer Service Associate Salary

(3 salaries)

₹2.68 L/yr - ₹3 L/yr

Top skills at DCB Bank for Senior Customer Service Manager

Sales Customer Service CRM customer care Customer Retention Customer Service Management customer support Team Management Customer Handling Branch Operations Operations Management Communication Skills Operations Banking Operations Trade Finance

Salary related reviews for DCB Bank

1.8

Rated by 5 employees for salary & benefits

Relationship Manager in Vadodara

Full Time

Sales & Business Development Department

3.0

• posted on 24 Oct 2024

4.0

for Salary and Benefits

Likes

They are giving good salary package.

Dislikes

There are so many politics.no support from superior.all case were set by credit team. whether it legal or technical all decisions given by credit team Only.i strongly recommend don't join this organisation for business purpose.

Relationship Manager in New Delhi

Full Time

Sales & Business Development Department

1.0

• posted on 21 Jul 2024

3.0

for Salary and Benefits

Likes

Only good thing about this bank is salary hike. If you're looking for salary hike up to 70% only then join this bank.

Dislikes

Work culture is very poor. pressure will be built since day one. Their products are very limited but their expectations are very high. You need to have a lot of references to survive in this bank.

Relationship Manager in Vapi

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 12 Apr 2024

2.0

for Salary and Benefits

Likes

The work culture is really good There are company events and parties almost every month Really good training program Very supportive managers

Dislikes

...ng at month ends You may have to stay at the branch the whole night to disburse your case Credit team is very slow Half your salary will be gone in travelling

Branch Manager in Berhampur

Full Time

Other Department

2.0

• posted on 21 Dec 2023

3.0

for Salary and Benefits

Likes

Agree with work life balance but not good culture.

Dislikes

...am work at branch level work. Operations and Sales both are differently working. Operations people are seating ideal and getting good salary and bonus as well. Pls change the culture otherwise attrition will be higher in future. They are the liability for the organization and if you compare with other organizations, operations people are enjoying a lot. Pls change the culture 🙏

Customer Service Executive in New Delhi

Full Time

Other Department

1.0

• posted on 20 Jun 2024

4.0

for Salary and Benefits

Likes

Very High work pressure Employees Don't Join DCB Bank But it's giving very High salary And you can't not create work life balance, if you do Join facing Work pressure, mental pressure, So pls don't Join

Dislikes

pressure, mental pressure, work life balance So pls don't Join

see more salary related reviews

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Salary Discussions, Hike & Promotions

a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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DCB Bank Senior Customer Service Manager Salary FAQs

What is the salary of Senior Customer Service Manager at DCB Bank Mumbai?

Senior Customer Service Manager salary at DCB Bank in Mumbai ranges between ₹4.2 Lakhs to ₹6.3 Lakhs for less than 1 year of experience to 9 years. According to our estimates it is 18% less than the average Senior Customer Service Manager Salary in India. Salary estimates are based on 17 latest salaries received from various employees of DCB Bank Mumbai.

How does the salary of a Senior Customer Service Manager at DCB Bank Mumbai compare with the average salary range for this job?

The average salary of a Senior Customer Service Manager at DCB Bank is 18% less than the average salary of a Senior Customer Service Manager in Mumbai. To know exact salary insights, login to view.

What are the top skills required to work as a Senior Customer Service Manager at DCB Bank?

Sales, Customer Service, CRM, customer care and Customer Retention are some of the popular skills required to work as a Senior Customer Service Manager at DCB Bank Mumbai.

Which similar companies are paying more than DCB Bank to a Senior Customer Service Manager in Mumbai?

Orange Business Senior Customer Service Manager Salary - ₹17.3 Lakhs to ₹20.7 Lakhs per year
Diebold Nixdorf Senior Customer Service Manager Salary - ₹18.0 Lakhs to ₹22.2 Lakhs per year
Cactus Communications Senior Customer Service Manager Salary - ₹5.2 Lakhs to ₹7.5 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Manager at DCB Bank in Mumbai?

The estimated take-home salary of a Senior Customer Service Manager at DCB Bank ranges between ₹40,308 per month to ₹41,469 per month in Mumbai. The take-home salary calculation is based on the average DCB Bank Senior Customer Service Manager salary in India which ranges between ₹4.2 Lakhs to ₹6.3 Lakhs per year for employees with less than 1 year of experience to 9 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Manager at DCB Bank in Mumbai?

According to AmbitionBox, 60% of the DCB Bank Senior Customer Service Managers in Mumbai reported a notice period of 3 Months, 40% reported a notice period of 15 days or less.This is based on 10 responses on AmbitionBox in last 2 years.

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DCB Bank Senior Customer Service Manager Salaries in Mumbai

DCB Bank Senior Customer Service Manager salary in Mumbai ranges between ₹4.2 Lakhs to ₹6.3 Lakhs with an average annual salary of ₹. Salary estimates are based on 17 DCB Bank latest salaries received from various employees of DCB Bank.