Senior Customer Service Manager
Annual salary range
₹4 Lakhs - ₹25 Lakhs
High Confidence 
High Confidence means the data is based on a large number of latest salaries.
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Filter salaries bySenior Customer Service Manager Salary in Mumbai (Updated 2025)
based on 44
latest salaries
• updated:
1 Apr 2025
Select an experience to get the exact salary
Salary of majority employees
Senior Customer Service Manager Salary in Mumbai ranges between ₹4 Lakhs to ₹25 Lakhs for 3 years of experience to 16 years of experience. Salary estimates are based on 44 latest salaries received from Senior...
Read More
| Company Name | Avg. annual salary | Open Jobs |
|---|---|---|
0 -
9
yrs
exp.
.
Mumbai
(16 salaries)
|
₹3.5 L/yr - ₹6 L/yr | |
9 -
13
yrs
exp.
.
Mumbai
(4 salaries)
|
₹17.3 L/yr - ₹24 L/yr | 2 job openings |
Login to view exact salary
| ||
3 -
7
yrs
exp.
.
Mumbai
(4 salaries)
|
₹5.2 L/yr - ₹7.5 L/yr | |
13 -
15
yrs
exp.
.
Mumbai
(3 salaries)
|
₹18 L/yr - ₹22.2 L/yr | |
8 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹11.8 L/yr - ₹15.1 L/yr | |
2 -
3
yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹8.3 L/yr - ₹10.6 L/yr | |
|
6 -
9
yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹5 L/yr - ₹6.4 L/yr | |
7 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹36 L/yr - ₹46 L/yr | |
Login to view exact salary
| ||
|
18 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹3.2 L/yr - ₹4.1 L/yr | |
Latest annual salaries shared by Senior Customer Service Managers
3d ago
Orange Business
Senior Customer Service Manager
12 years exp.
1w ago
IDFC FIRST Bank
Senior Customer Service Manager
8 years exp.
1w ago
DCB Bank
Senior Customer Service Manager
4 years exp.
1w ago
Sparsa Digital
Senior Customer Service Manager
10 years exp.
2w ago
DCB Bank
Senior Customer Service Manager
6 years exp.
2w ago
Tata AIG
Senior Customer Service Manager
9 years exp.
3w ago
Cactus Communications
Senior Customer Service Manager
6 years exp.
3w ago
Yes Germany
Senior Customer Service Manager
5 years exp.
1mo ago
Orange Business
Senior Customer Service Manager
14 years exp.
1mo ago
DCB Bank
Senior Customer Service Manager
9 years exp.
View all latest salaries
Senior Customer Service Manager salaries by
| Years of experience | Avg. annual salary |
|---|---|
3
years
(4
salaries)
|  ₹2.8 L/yr - ₹9.2 L/yr |
4
years
(3
salaries)
| ₹4.2 L/yr - ₹11 L/yr |
Login to view exact salary
| |
5
years
(4
salaries)
| ₹4 L/yr - ₹6.3 L/yr |
6
years
(6
salaries)
| ₹4.5 L/yr - ₹8 L/yr |
7
years
(4
salaries)
| ₹3.9 L/yr - ₹40 L/yr |
View all salaries by experience
Senior Customer Service Manager Jobs in Mumbai
Senior Customer Service Manager
· 3-9 years
M/s. orange business services
Gurgaon / Gurugram
Senior Customer Service Manager
· 3-9 years
M/s. orange business services
Mumbai
Similar Designation Salary
| Similar Designation | Avg. annual salary |
|---|---|
Customer Success Manager Salary
2 -
12
years
exp.
(880 salaries)
| ₹4.6 L/yr - ₹26 L/yr |
Customer Service Associate Salary
0 -
5
years
exp.
(3.2k salaries)
| ₹1.3 L/yr - ₹4.5 L/yr |
Login to view exact salary
| |
Customer Service Executive Salary
0 -
6
years
exp.
(10.3k salaries)
| ₹1.3 L/yr - ₹4.7 L/yr |
Senior Manager Salary
6 -
20
years
exp.
(30.4k salaries)
| ₹8 L/yr - ₹36 L/yr |
Customer Relationship Manager Salary
1 -
11
years
exp.
(1.5k salaries)
| ₹1.8 L/yr - ₹8.5 L/yr |
View more similar designations
Salary related reviews by similar designations like Senior Customer Service Manager
Bajaj Allianz Life Insurance
Assistant Manager in Pune
• posted on 28 Jan 2025
Likes
Company culture Team support Compensation is ok ok HR engagement activities Knowledge sharing sessions
read more- Skill development - Excellent
+5 more
Dislikes
Appraisal rate is to low
DCB Bank
Assistant Manager in Goregaon
• posted on 16 Apr 2021
Likes
...ch so many things from Dcb bank Everyone is very supportive ...My HR Team also.company policies are good,appraisals are fair nad they give good salary hike and bonus every year.
read more- Salary - Excellent
+6 more
Dislikes
Everything was good...I cant things of dislike.
DCB Bank
Deputy Manager in Vijayawada
• posted on 06 Aug 2021
Likes
Good work environment and culture. Company policies are good, appraisals are fair and they give good salary hike and bonus.
read more- Salary - Excellent
+6 more
Dislikes
Lot of politics
DCB Bank
Senior Manager in Tirupati
• posted on 23 Jul 2024
Likes
Good management and bank working style
- Skill development - Good
+3 more
Dislikes
Operations team not having target they are working without pain and getting salary all banks given teagets
read more- Promotions - Poor
Top skills for Senior Customer Service Manager
2 Senior Customer Service Manager jobs demanding these
skills
Senior Customer Service Manager Salary In Other Locations
| Locations | Avg. annual salary |
|---|---|
New Delhi
Senior Customer Service Manager
4 -
18
years
exp.
| ₹4.5 L/yr - ₹28 L/yr |
Pune
Senior Customer Service Manager
2 -
14
years
exp.
| ₹2.5 L/yr - ₹10 L/yr |
Login to view exact salary
| |
Bangalore / Bengaluru
Senior Customer Service Manager
5 -
14
years
exp.
| ₹4.5 L/yr - ₹17 L/yr |
Gurgaon / Gurugram
Senior Customer Service Manager
3 -
17
years
exp.
| ₹3.5 L/yr - ₹24.9 L/yr |
Chennai
Senior Customer Service Manager
3 -
16
years
exp.
| ₹4.5 L/yr - ₹13.7 L/yr |
View More
Senior Customer Service Manager Salary By Industries
| Industries | Avg. annual salary |
|---|---|
Financial Services Senior Customer Service Manager
2 -
18
years
exp.
| ₹2.6 L/yr - ₹13.7 L/yr |
Banking Senior Customer Service Manager
3 -
13
years
exp.
| ₹3.8 L/yr - ₹7.6 L/yr |
Login to view exact salary
| |
IT Services & Consulting Senior Customer Service Manager
3 -
16
years
exp.
| ₹4.3 L/yr - ₹24 L/yr |
Insurance Senior Customer Service Manager
2 -
13
years
exp.
| ₹2.5 L/yr - ₹8.2 L/yr |
Internet Senior Customer Service Manager
3 -
16
years
exp.
| ₹3.5 L/yr - ₹33 L/yr |
View More
Frequently Asked Questions (FAQS) about Senior Customer Service Manager Salaries
What is the salary of a Senior Customer Service Manager in India?
The salary of a Senior Customer Service Manager in India varies based on experience, location, company & Industry.
On average, Senior Customer Service Manager salaries ranges from ₹4.0 Lakhs to ₹25.0 Lakhs per year. Top companies and specialized roles may offer higher compensation.
The average starting salary is around ₹4.0 Lakhs to ₹25.0 Lakhs per year, with the highest salary reaching ₹4.0 Lakhs to ₹6.0 Lakhs per year. Salary estimates are based on 44 salaries received from various Senior Customer Service Managers across industries.
The average starting salary is around ₹4.0 Lakhs to ₹25.0 Lakhs per year, with the highest salary reaching ₹4.0 Lakhs to ₹6.0 Lakhs per year. Salary estimates are based on 44 salaries received from various Senior Customer Service Managers across industries.
What are the top paying companies that employ Senior Customer Service Managers?
Senior Customer Service Manager Salaries at Top paying companies in India are
Salaries depend on experience, role, and location. Additional compensation may include bonuses and stock options.
| DCB Bank Senior Customer Service Manager Salary | ₹4 Lakhs to ₹6 Lakhs per year |
| Bajaj Allianz Life Insurance Senior Customer Service Manager Salary | ₹2.5 Lakhs to ₹3.2 Lakhs per year |
What are the top paying cities for Senior Customer Service Manager in India?
The annual salary for Senior Customer Service Manager in India varies by location. Top paying cities for Senior Customer Service Manager are
Salary expectations for Senior Customer Service Manager may vary based on job roles, experience, and specific employer requirements.
| Senior Customer Service Manager Salary in Gurgaon / Gurugram | ₹3.5 Lakhs to ₹24.9 Lakhs per year |
| Senior Customer Service Manager Salary in New Delhi | ₹4.5 Lakhs to ₹28.0 Lakhs per year |
| Senior Customer Service Manager Salary in Hyderabad / Secunderabad | ₹4.2 Lakhs to ₹28.0 Lakhs per year |
| Senior Customer Service Manager Salary in Bangalore / Bengaluru | ₹4.5 Lakhs to ₹17.0 Lakhs per year |
| Senior Customer Service Manager Salary in Chennai | ₹4.5 Lakhs to ₹13.7 Lakhs per year |
What are the top paying industries for Senior Customer Service Manager in India?
Top 5 paying Industries for Senior Customer Service Manager in India are:
| Senior Customer Service Manager Salary in IT Services & Consulting | ₹4.3 Lakhs to ₹24.0 Lakhs per year |
| Senior Customer Service Manager Salary in Manufacturing | ₹6.4 Lakhs to ₹28.0 Lakhs per year |
| Senior Customer Service Manager Salary in Internet | ₹3.5 Lakhs to ₹33.0 Lakhs per year |
| Senior Customer Service Manager Salary in NBFC | ₹4.6 Lakhs to ₹25.0 Lakhs per year |
| Senior Customer Service Manager Salary in Analytics & KPO | ₹4.7 Lakhs to ₹15.0 Lakhs per year |
How does experience affect salaries of a Senior Customer Service Manager in India?
Experience significantly impacts a Senior Customer Service Manager salary in India. Salaries increase with experience, as Senior Customer Service Manager take on more complex tasks, responsibilities, and leadership roles.
Senior Customer Service Manager salary at different experience level are as follows:
and so on.
| Experience | Average Salary Range |
|---|---|
| 3 years | ₹2.8 Lakhs to ₹9.2 Lakhs per year |
| 4 years | ₹4.2 Lakhs to ₹11.0 Lakhs per year |
| 5 years | ₹4.0 Lakhs to ₹6.3 Lakhs per year |
| 6 years | ₹4.5 Lakhs to ₹8.0 Lakhs per year |
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