Senior Customer Service Manager
Annual salary range
₹4 Lakhs - ₹25 Lakhs
High Confidence 
High Confidence means the data is based on a large number of latest salaries.
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Filter salaries bySenior Customer Service Manager Salary in Mumbai (Updated 2025)
based on 43
latest salaries
• updated:
22 Feb 2025
Select an experience to get the exact salary
Salary of majority employees
Experience wise Senior Customer Service Manager salaries
| Years of experience | Avg. Annual Salary |
|---|---|
3
years
(3
salaries)
|  ₹2.8 L/yr - ₹5.2 L/yr |
4
years
(3
salaries)
| ₹4.2 L/yr - ₹11 L/yr |
Login to view exact salary
| |
5
years
(4
salaries)
| ₹4 L/yr - ₹6.3 L/yr |
6
years
(6
salaries)
| ₹4.5 L/yr - ₹8 L/yr |
7
years
(4
salaries)
| ₹3.9 L/yr - ₹40 L/yr |
View all salaries by experience
Senior Customer Service Manager Salary in
Mumbai ranges between ₹4
Lakhs to ₹25
Lakhs for
3 years of experience to 16 years of experience
. Salary estimates are based on
43 latest salaries received
from Senior Customer Service Manager.
See latest salaries
Senior Customer Service Manager salaries in different departments
| Department | Avg Annual Salary |
|---|---|
Customer Success, Service & Operations
Senior Customer Service Manager Salary
3 - 15
years
exp.
(23
salaries)
| ₹4 L/yr - ₹22.2 L/yr |
Login to view exact salary
| |
BFSI, Investments & Trading
Senior Customer Service Manager Salary
5 - 6
years
exp.
(3
salaries)
| ₹4.8 L/yr - ₹8 L/yr |
View all departments salaries
Latest annual salaries shared by Senior Customer Service Managers
3d ago
Orange Business
Senior Customer Service Manager
12 years exp.
1w ago
IDFC FIRST Bank
Senior Customer Service Manager
8 years exp.
1w ago
DCB Bank
Senior Customer Service Manager
4 years exp.
1w ago
Sparsa Digital
Senior Customer Service Manager
10 years exp.
2w ago
DCB Bank
Senior Customer Service Manager
6 years exp.
2w ago
Tata AIG
Senior Customer Service Manager
9 years exp.
3w ago
Cactus Communications
Senior Customer Service Manager
6 years exp.
3w ago
Yes Germany
Senior Customer Service Manager
5 years exp.
1mo ago
Orange Business
Senior Customer Service Manager
14 years exp.
1mo ago
DCB Bank
Senior Customer Service Manager
9 years exp.
View all latest salaries
| Company name | Avg Annual Salary | Open Jobs |
|---|---|---|
| | ||
| | 1 job opening | |
| | ||
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| Company Name | Avg Annual Salary | Open Jobs |
|---|---|---|
16 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹13.3 L/yr - ₹17 L/yr | |
6 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹7.2 L/yr - ₹9.2 L/yr | |
Login to view exact salary
| ||
8 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹3.9 L/yr - ₹4.9 L/yr | |
11 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹16.5 L/yr - ₹21 L/yr | |
9 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹3.6 L/yr - ₹4.6 L/yr | |
22 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹14.9 L/yr - ₹19 L/yr | |
16 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹7 L/yr - ₹9 L/yr | |
5 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹3.6 L/yr - ₹4.6 L/yr | |
Login to view exact salary
| ||
Senior Customer Service Manager Jobs in Mumbai
Senior Customer Service Manager
· 0-1 year
DCB Bank Limited
Pune
Similar Designation Salaries for Senior Customer Service Manager
| Designations | Avg Annual Salary |
|---|---|
Customer Success Manager Salary
2 -
12
years
exp.
(850 salaries)
| ₹4.6 L/yr - ₹25.2 L/yr |
Customer Service Associate Salary
0 -
5
years
exp.
(3.2k salaries)
| ₹1.3 L/yr - ₹4.5 L/yr |
Login to view exact salary
| |
Customer Service Executive Salary
0 -
6
years
exp.
(10.3k salaries)
| ₹1.3 L/yr - ₹4.7 L/yr |
Customer Relationship Manager Salary
1 -
11
years
exp.
(1.5k salaries)
| ₹1.8 L/yr - ₹8.4 L/yr |
Senior Manager Salary
6 -
20
years
exp.
(29.8k salaries)
| ₹8 L/yr - ₹36 L/yr |
View more similar designations
Salary related reviews by similar designations like Senior Customer Service Manager
DCB Bank
Deputy Manager in Mumbai
• posted on 03 Aug 2022
Likes
There is plenty to learn but existing teams work mostly manually and leads to double work.
- Skill development - Good
Dislikes
Gives less salary with no raise
- Promotions - Poor
DCB Bank
Deputy Manager in Chennai
• posted on 19 Mar 2018
Likes
The Bank is job having security. The more friendly and take care of the career. we can move from one department to another department as per required knowledge.
read more- Salary - Good
+6 more
Dislikes
The growth is very slow. Appreciation is very less. The salary is low as per grade level.
read moreBajaj Allianz Life Insurance
Assistant Manager in Pune
• posted on 28 Jan 2025
Likes
Company culture Team support Compensation is ok ok HR engagement activities Knowledge sharing sessions
read more- Skill development - Excellent
+5 more
Dislikes
Appraisal rate is to low
DCB Bank
Assistant Manager in Goregaon
• posted on 16 Apr 2021
Likes
...ch so many things from Dcb bank Everyone is very supportive ...My HR Team also.company policies are good,appraisals are fair nad they give good salary hike and bonus every year.
read more- Salary - Excellent
+6 more
Dislikes
Everything was good...I cant things of dislike.
Top skills for Senior Customer Service Manager
1 Senior Customer Service Manager jobs demanding these
skills
Senior Customer Service Manager Salary In Other Locations
| Locations | Avg Annual Salary |
|---|---|
Pune
Senior Customer Service Manager
2 -
14
years
exp.
| ₹2.5 L/yr - ₹9 L/yr |
New Delhi
Senior Customer Service Manager
4 -
18
years
exp.
| ₹4.5 L/yr - ₹26.5 L/yr |
Login to view exact salary
| |
Bangalore / Bengaluru
Senior Customer Service Manager
5 -
14
years
exp.
| ₹4.5 L/yr - ₹16 L/yr |
Gurgaon / Gurugram
Senior Customer Service Manager
3 -
17
years
exp.
| ₹3.5 L/yr - ₹24.9 L/yr |
Chennai
Senior Customer Service Manager
3 -
16
years
exp.
| ₹4.5 L/yr - ₹13.7 L/yr |
View More
Senior Customer Service Manager Salary By Industries
| Industries | Avg Annual Salary |
|---|---|
Financial Services
Senior Customer Service Manager
2 -
18
years
exp.
| ₹2.6 L/yr - ₹15 L/yr |
Banking
Senior Customer Service Manager
3 -
13
years
exp.
| ₹3.8 L/yr - ₹7.6 L/yr |
Login to view exact salary
| |
IT Services & Consulting
Senior Customer Service Manager
3 -
16
years
exp.
| ₹4.3 L/yr - ₹24 L/yr |
Insurance
Senior Customer Service Manager
2 -
13
years
exp.
| ₹2.5 L/yr - ₹8.2 L/yr |
Internet
Senior Customer Service Manager
3 -
16
years
exp.
| ₹3.5 L/yr - ₹33 L/yr |
View More
Frequently Asked Questions about Senior Customer Service Manager Salaries
What is the salary of a Senior Customer Service Manager in India?
Salary for a Senior Customer Service Manager in India ranges between ₹4.0 Lakhs to ₹25.0 Lakhs per year. Salary estimates are based on 43 latest salaries received from various Senior Customer Service Managers across industries.
What are the top paying companies that employ Senior Customer Service Managers?
- Orange Business Senior Customer Service Manager Salary - ₹20.5 Lakhs per year
- DCB Bank Senior Customer Service Manager Salary - ₹5.0 Lakhs per year
- Bajaj Allianz Life Insurance Senior Customer Service Manager Salary - ₹2.8 Lakhs per year
What is the starting salary for a Senior Customer Service Manager in India?
Average starting Salary for Senior Customer Service Manager in India is around ₹4.0 Lakhs per year (₹33.3k per month). 3 years of minimum experience is required to be a Senior Customer Service Manager.
What is the highest salary for a Senior Customer Service Manager in India?
Highest salary that a Senior Customer Service Manager can earn is ₹24.0 Lakhs per year (₹2.0L per month).
What are the top paying industries for Senior Customer Service Manager in India?
- Internet - ₹4.3 Lakhs to 40.0 Lakhs per year
- IT Services & Consulting - ₹4.3 Lakhs to 22.2 Lakhs per year
- Financial Services - ₹5.6 Lakhs to 8.0 Lakhs per year
- Software Product - ₹5.2 Lakhs to 7.5 Lakhs per year
- Banking - ₹3.5 Lakhs to 6.0 Lakhs per year
What are the top paying cities for Senior Customer Service Manager in India?
- Gurgaon / Gurugram - ₹3.5 Lakhs to 26.0 Lakhs per year
- New Delhi - ₹4.0 Lakhs to 33.0 Lakhs per year
- Mumbai - ₹2.8 Lakhs to 46.0 Lakhs per year
- Bangalore / Bengaluru - ₹4.3 Lakhs to 40.0 Lakhs per year
- Pune - ₹2.2 Lakhs to 23.0 Lakhs per year
What are the popular/top skills required to become a Senior Customer Service Manager?
These are the top skills of a Senior Customer Service Manager based on 1 job posted by employers.
- Customer Service
- Analytical Chemistry
- Communication Skills
- Team Management
- CRM
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