Devyani International Senior Customer Service Associate salaries in New Delhi

Likes

Good work environment and culture.Teammates are supportive and the management is company policies are good,appraisals are fair and they give good salary hike.

Dislikes

There is a lot of polities and the management doesn't address our issues.

Likes

I like to here career growth, salary, travel policy and work environment of this company.

Dislikes

Work pressure is very high sometimes, I have to work 14 hours straight in a day. I had to attend vendors calls in the all times and late into the nights sometimes.

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality .I also like the employee re-hire policy here.

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 10-16 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.

Likes

If you are a foodie guy then you can join this company. Overall office envoirnment is good. HR Department is conducting different kind of activities for there employee's.

Dislikes

...l put you on backfoot. You will never learn something new related to your field. Payroll head is always ready to deduct the employees salary, even it was unintantional mistake. He is never protacting and supporting his team members. and never assign the KRA/ task according the member's designation/ capbility.

Likes

...nced team also getting same along with shift manager what is difference.. than.. the manager only doing extra hours for that they are giving extra salary or for skills even one year experienced manager getting only same salary I think lot of team members discontinued from this because of low salary and no benefits at last managers only handling the store even mangers too discontinue if the same continued company culture was very poor they are only looking for sale and customer benefits not for people who are working in company .. dislikes

Dislikes

Customer benefits and maintaing hygienely because of Audits.. and there also growth but there is no difference between growthing salary and current salary