Accenture Senior Customer Service Associate salaries in New Delhi (Updated 2025)

Likes

Training , skill development and compensation provided as per the experience and skills is good.

Dislikes

Lots are there...being n MNC the work culture is fully biased ...CSE is forced to generate revenue ....though it is not a part of CSE...TL and managers are almost like an aliens ...if someone ( TL/Mgr) helps you at any point of time they will always make you realise that once they helped you and with this they starts blackmailing you ..I literally felt this ..inspite of doing well in everything if your revenue generation is low then you becomes an easy target for everyone..IJPs processes are really pathetic if you are an CSE so you have to be the same in other deals also i.e if you are an CSE and you are applying for a post other than CSE in any other deals you will never ever get selected and you will get replies like you don't have any exp in that specific field we can't hire you then why the hell you are hiring internally. I mean if I would have an exp in supply chain domain why do I work as CSE in other dept ...daily meetings are good however sometime you will get annoyed with it...so my overall experience is good and bad too.

Likes

Timely salary, office location,

Dislikes

Poor management as Accenture has initiated program to increase female employee and give them preferences. Now females are almost 50% of the population and most of them are driving the work culture like if they are at home. Too much ego clashes, non approving nature, female employee always dislike another female employee which makes it even worse. They really do not want anybody to achieve more than themselves. They lie a lot to their team members and just speak sweetly to cover anything. Anything means anything. Female employees mostly do not have much work on their plate but they portray like they are the ones who have all the responsibilities of Accenture. They tend to get their work done by other and publish their own name to take credit. They are just making the place worse day by day. This is true. One 100 percent true. No promotiona and no increament are new normal in Accenture these days.

Likes

I like work satisfaction and company culture

Dislikes

...es they are paying. I have worked 2.5 years in accenture not getting any hikes. When i joined the company my salary was 17200rs after 2 years they increased 1000rs of salary.

Likes

Usual things that come with a big brand like office spaces and facilities and on time salary

Dislikes

They don't care if it is Covid or not, they will lay you off whenever they feel like it. Work place politics is amongst the worst rampant favouritism and lack of culture and ethics.

Likes

Company is good for salary but work life balance is too bad working hours is too long no fixed time daily working hours should be more than 12 hours.

Dislikes

Work life balance , no social Indian culture festivals celebration on any occasions this is too bad