Delhi Metro Rail Corporation Customer Care Executive salaries in Customer Success, Service & Operations in India

Likes

Didn't find anything to like here after completion of 15 years service here, Only Salary is average, everything else is poor

Dislikes

There is no job security, No appraisal, No skill development. Company culture is really terrible.

Likes

Punchuality, security, safety, working method, Business model, latest technology used.

Dislikes

...yellow line in Delhi metro. The outsource given on contract to JMD consultants. In this company, the train operator is given a very low salary and it's charged 9 hours of duty, which is 9 hours too much. 8 hours of duty should be maximum. The train driver does not have an medical facility to get himself and his family treated. The contract company tortues it's employees a lot. If senior officials of Delhi metro are informed in this regard, they say we have given the contract to them, they are concerned with the work and not with the mutual relations between you and your company.

Likes

Good infrastructure & professional exposure Salary as per big psu Good medical policies

Dislikes

Non-executive are treated like sub-human. It is standing on the work of non-executive meanwhile executives here are enjoying fruits of their labor. No work life balance l Night shifts 6 days working but head office has 5 day working

Likes

...nagement is transparent.There is a huge cafeteria and gaming arcade for chiling.Company policies are good,appraisals are fair and they give good salary hike and bonus every year.

Dislikes

Salary is decent bt career growth is slow and future is not secure.

Likes

Handsome salary currently i am drawing 68000 pm which accounts to a total of 869000 yearly 5days a week is the best things No extra timings 9:00-5:30 it is. Awesome work culture specially for females.

Dislikes

Promotion comes late.