Delhi Metro Rail Corporation Customer Care Executive Salaries by 9 Employees (Updated 2025)

1 - 5 years exp.

₹1.2 Lakh - ₹4 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

5% more than the average Customer Care Executive Salary in Logistics Companies for 1 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Care Executive Salary 1 - 5 years exp. (4 salaries)	₹1.2 L/yr - ₹3.6 L/yr
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Engineering - Software & QA Customer Care Executive Salary 4 - 5 years exp. (AmbitionBox Estimate)	₹2.2 L/yr - ₹3 L/yr

Last Updated: 28 Feb 2025

Companies similar to Delhi Metro Rail Corporation for Customer Care Executive

Company name	Avg Annual Salary	Open Jobs
Exl India Customer Care Executive Salary 3 - 7 years exp. (52 salaries)	₹1.4 L/yr - ₹4.5 L/yr 5% more
FedEx Express Customer Care Executive Salary 1 - 6 years exp. (86 salaries)	₹1.9 L/yr - ₹3.8 L/yr 1% less
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DTDC Express Customer Care Executive Salary 0 - 7 years exp. (51 salaries)	₹1 L/yr - ₹3.1 L/yr 25% less
Agarwal Packers and Movers Limited Customer Care Executive Salary 0 - 7 years exp. (23 salaries)	₹1.7 L/yr - ₹2.9 L/yr 13% less
Blue Dart Express Customer Care Executive Salary 0 - 10 years exp. (21 salaries)	₹2 L/yr - ₹4 L/yr 24% more
The Professional Couriers Customer Care Executive Salary 0 - 7 years exp. (20 salaries)	₹1 L/yr - ₹3 L/yr 28% less
GATI-KWE Customer Care Executive Salary 0 - 9 years exp. (19 salaries)	₹1.1 L/yr - ₹4.5 L/yr 12% more
DHL Express Customer Care Executive Salary 0 - 12 years exp. (19 salaries)	₹2.7 L/yr - ₹9.5 L/yr 92% more
Ecom Express Customer Care Executive Salary 2 - 7 years exp. (15 salaries)	₹1.2 L/yr - ₹4 L/yr 12% less
Delhivery Customer Care Executive Salary 1 - 6 years exp. (10 salaries)	₹3 L/yr - ₹4.6 L/yr 20% more
Aramex Customer Care Executive Salary 1 - 7 years exp. (6 salaries)	₹2.1 L/yr - ₹3.2 L/yr 3% less
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VRL Logistics Customer Care Executive Salary 0 - 5 years exp. (5 salaries)	₹1.8 L/yr - ₹2.4 L/yr 24% less
Maersk Line Customer Care Executive Salary 4 - 6 years exp. (4 salaries)	₹1.2 L/yr - ₹5.6 L/yr 32% more
Kuehne + Nagel Customer Care Executive Salary 3 - 15 years exp. (4 salaries)	₹4.2 L/yr - ₹14 L/yr 228% more
Yusen Logistics Customer Care Executive Salary 0 - 14 years exp. (4 salaries)	₹1.4 L/yr - ₹7 L/yr 45% more
DHL Supply Chain Customer Care Executive Salary 2 - 8 years exp. (4 salaries)	₹2.5 L/yr - ₹4.5 L/yr 29% more

Customer Care Executive salary at Delhi Metro Rail Corporation ranges between ₹1.2 Lakh to ₹4 Lakhs per year for employees with experience between 1 year to 5 years. Salary estimates are based on 9 latest salaries received from various employees of Delhi Metro Rail Corporation.

Experience wise Delhi Metro Rail Corporation Customer Care Executive salaries

Last Updated: 28 Feb 2025

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹1.3 L/yr - ₹4 L/yr
2 years (AmbitionBox Estimate)	₹2.4 L/yr - ₹5.3 L/yr
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3 years (AmbitionBox Estimate)	₹2.4 L/yr - ₹4.9 L/yr
4 years (AmbitionBox Estimate)	₹2.2 L/yr - ₹4.5 L/yr
5 years (AmbitionBox Estimate)	₹1.2 L/yr - ₹4.1 L/yr

Similar Designation salaries in Delhi Metro Rail Corporation

Customer Service Executive Salary

(3 salaries)

₹1.7 L/yr - ₹4.2 L/yr

Customer Support Executive Salary

(AmbitionBox Estimate)

₹1.4 L/yr - ₹1.7 L/yr

Sales Executive Salary

(AmbitionBox Estimate)

₹2.2 L/yr - ₹2.8 L/yr

Customer Service Officer Salary

(AmbitionBox Estimate)

₹5.4 L/yr - ₹6.9 L/yr

Senior Customer Service Executive Salary

(AmbitionBox Estimate)

₹7 L/yr - ₹9 L/yr

Customer Service Associate Salary

(AmbitionBox Estimate)

₹2.7 L/yr - ₹3.5 L/yr

Telecalling Executive Salary

(AmbitionBox Estimate)

₹0.2 L/yr - ₹0.2 L/yr

Team Lead Salary

(3 salaries)

₹2.5 L/yr - ₹6 L/yr

Sales Manager Salary

(AmbitionBox Estimate)

₹22.5 L/yr - ₹28.7 L/yr

Sales Officer Salary

(AmbitionBox Estimate)

₹0.2 L/yr - ₹0.2 L/yr

Salary related reviews for Delhi Metro Rail Corporation

4.9

Rated by 4 employees for salary & benefits

Chief Station Controller / Train Operator in New Delhi

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 26 Sep 2024

3.0

for Salary and Benefits

Likes

Didn't find anything to like here after completion of 15 years service here, Only Salary is average, everything else is poor

Dislikes

There is no job security, No appraisal, No skill development. Company culture is really terrible.

Skill development - Bad

+5 more

Station Controller Train Operator in Kasmiri Gate Line 2

Full Time

Production, Manufacturing & Engineering Department

1.0

• posted on 23 Nov 2023

1.0

for Salary and Benefits

Likes

Punchuality, security, safety, working method, Business model, latest technology used.

Dislikes

...yellow line in Delhi metro. The outsource given on contract to JMD consultants. In this company, the train operator is given a very low salary and it's charged 9 hours of duty, which is 9 hours too much. 8 hours of duty should be maximum. The train driver does not have an medical facility to get himself and his family treated. The contract company tortues it's employees a lot. If senior officials of Delhi metro are informed in this regard, they say we have given the contract to them, they are concerned with the work and not with the mutual relations between you and your company.

Salary - Bad

+6 more

AP/IT in New Delhi

Full Time

IT & Information Security Department

3.0

• posted on 21 Sep 2023

4.0

for Salary and Benefits

Likes

Good infrastructure & professional exposure Salary as per big psu Good medical policies

Salary - Good

+2 more

Dislikes

Non-executive are treated like sub-human. It is standing on the work of non-executive meanwhile executives here are enjoying fruits of their labor. No work life balance l Night shifts 6 days working but head office has 5 day working

Work satisfaction - Poor

+1 more

Computer Operator And Clerk in New Delhi

Customer Success, Service & Operations Department

5.0

• posted on 31 Mar 2022

5.0

for Salary and Benefits

Likes

...nagement is transparent.There is a huge cafeteria and gaming arcade for chiling.Company policies are good,appraisals are fair and they give good salary hike and bonus every year.

Salary - Excellent

+6 more

Dislikes

Salary is decent bt career growth is slow and future is not secure.

Account Assistant in New Delhi

Finance & Accounting Department

5.0

• posted on 18 May 2020

5.0

for Salary and Benefits

Likes

Handsome salary currently i am drawing 68000 pm which accounts to a total of 869000 yearly 5days a week is the best things No extra timings 9:00-5:30 it is. Awesome work culture specially for females.

Salary - Excellent

+6 more

Dislikes

Promotion comes late.

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Delhi Metro Rail Corporation Customer Care Executive Salary FAQs

What is the salary of Customer Care Executive at Delhi Metro Rail Corporation ?

The average salary of a Customer Care Executive at Delhi Metro Rail Corporation in India typically ranges from ₹1.2 Lakhs to ₹4.0 Lakhs per year, depending on experience (from 1 year to 5 years).

The top 10% of Customer Care Executive at Delhi Metro Rail Corporation earn more than ₹3.8 Lakhs per year, and the top 1% earn over ₹4.0 Lakhs per year. Customer Care Executive Salaries at Delhi Metro Rail Corporation can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 9 Delhi Metro Rail Corporation employees in India.

What is the estimated take home salary of a Customer Care Executive at Delhi Metro Rail Corporation in India?

The estimated take-home salary of a Customer Care Executive at Delhi Metro Rail Corporation in India typically ranges from ₹19,166 to ₹20,842 per month. This is based on the average salary range of ₹1.2 Lakhs to ₹4.0 Lakhs per year for employees with experience ranging from 1 year to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 9 salaries received from various employees of Delhi Metro Rail Corporation. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Delhi Metro Rail Corporation for Customer Care Executive in India?

Kuehne + Nagel	₹4.2 Lakhs to ₹14.0 Lakhs per year
DHL Express	₹2.7 Lakhs to ₹9.5 Lakhs per year
Yusen Logistics	₹1.4 Lakhs to ₹7.0 Lakhs per year
Maersk Line	₹1.2 Lakhs to ₹5.6 Lakhs per year
DHL Supply Chain	₹2.5 Lakhs to ₹4.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Delhi Metro Rail Corporation, depending on the role and experience level.

What is the salary of a Customer Care Executive in companies similar to Delhi Metro Rail Corporation in India?

The salary of a Customer Care Executive at companies similar to Delhi Metro Rail Corporation in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Blue Dart Express	₹2.0 Lakhs to ₹4.0 Lakhs per year
Delhivery	₹3.0 Lakhs to ₹4.6 Lakhs per year
GATI-KWE	₹1.1 Lakhs to ₹4.5 Lakhs per year
Exl India	₹1.4 Lakhs to ₹4.5 Lakhs per year
FedEx Express	₹1.9 Lakhs to ₹3.8 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Care Executive at Delhi Metro Rail Corporation in India?

The salary growth for a Customer Care Executive at Delhi Metro Rail Corporation depends on factors such as experience, performance, and promotions. On average, a Customer Care Executive can expect the following growth trajectory at Delhi Metro Rail Corporation:

Experience	Average Salary Range
1 year	₹1.3 Lakhs to ₹4.0 Lakhs per year
2 years	₹2.4 Lakhs to ₹5.3 Lakhs per year
3 years	₹2.4 Lakhs to ₹4.9 Lakhs per year
4 years	₹2.2 Lakhs to ₹4.5 Lakhs per year

and so on.

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Delhi Metro Rail Corporation Customer Care Executive Salaries

Delhi Metro Rail Corporation Customer Care Executive salary in India ranges between ₹1.2 Lakh to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 9 Delhi Metro Rail Corporation latest salaries received from various employees of Delhi Metro Rail Corporation.