CSG International Service Desk Analyst Salaries by 5 Employees (Updated 2024)

2 - 3 years exp.

₹4.2 Lakhs - ₹6 Lakhs

Low Confidence

Salary of majority employees

19% more than the average Service Desk Analyst Salary in Software Product Companies for 2 - 3 years of experience

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Last Updated: 19 Mar 2023

Companies similar to CSG International for Service Desk Analyst

Company name	Avg Annual Salary	Open Jobs
Amdocs Service Desk Analyst Salary 2 - 10 years exp. (18 salaries)	₹3.6 L/yr - ₹10 L/yr 21% more
Tech Mahindra Service Desk Analyst Salary 0 - 6 years exp. (115 salaries)	₹2.1 L/yr - ₹7.7 L/yr 13% less
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TCS Service Desk Analyst Salary 2 - 8 years exp. (118 salaries)	₹2.4 L/yr - ₹9 L/yr 6% less
Infosys Service Desk Analyst Salary 0 - 5 years exp. (25 salaries)	₹2 L/yr - ₹7.5 L/yr 18% less
Wipro Service Desk Analyst Salary 0 - 6 years exp. (162 salaries)	₹1.8 L/yr - ₹7.8 L/yr 16% less
HCLTech Service Desk Analyst Salary 0 - 6 years exp. (232 salaries)	₹1.7 L/yr - ₹6.5 L/yr 31% less
Mphasis Service Desk Analyst Salary 1 - 6 years exp. (8 salaries)	₹2 L/yr - ₹6.7 L/yr 24% less
LTIMindtree Service Desk Analyst Salary 1 - 5 years exp. (6 salaries)	₹2.4 L/yr - ₹4 L/yr 35% less
Capgemini Service Desk Analyst Salary 0 - 5 years exp. (55 salaries)	₹2 L/yr - ₹5.5 L/yr 36% less
Pegasystems Service Desk Analyst Salary 4 - 7 years exp. (12 salaries)	₹5.5 L/yr - ₹9.3 L/yr 54% more
Globant Service Desk Analyst Salary 2 - 5 years exp. (6 salaries)	₹4.5 L/yr - ₹6 L/yr 6% more
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Teradata Service Desk Analyst Salary 7 - 10 years exp. (4 salaries)	₹8.5 L/yr - ₹11.5 L/yr 97% more
24/7 Customer Service Desk Analyst Salary 1 - 5 years exp. (3 salaries)	₹2.1 L/yr - ₹5.4 L/yr 22% less

Service Desk Analyst salary at CSG International ranges between ₹4.2 Lakhs to ₹6 Lakhs per year for employees with experience between 2 years to 3 years. Salary estimates are based on 5 latest salaries received from various employees of CSG International.

Experience wise CSG International Service Desk Analyst salaries

Last Updated: 19 Mar 2023

Experience	Avg Annual Salary
2 years (4 salaries)	₹4.2 L/yr - ₹6 L/yr
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3 years (AmbitionBox Estimate)	₹2.2 L/yr - ₹6 L/yr

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Top skills at CSG International for Service Desk Analyst

Windows OS Service Desk Helpdesk SLA ITIL Windows Incident management IT Service Desk MS Office Outlook Ticketing ITSM IT Support Troubleshooting Micro IT Helpdesk

Salary related reviews for CSG International

Software Dev Engineer Lead (working remotely)

Full Time

Engineering - Software & QA Department

2.0

• posted on 17 Oct 2024

3.0

for Salary and Benefits

Likes

Fixed pay with additional monthly meal coupons, health insurance, annual 28 earned + casual/sick leaves + 5 days paternity leaves

Dislikes

Typical service based company hierarchy, culture and benefits. though you will work on products, but you will feel like working in a service based company. tight agile dev processes with lots of continuous meetings which consumes most of your day. mid management needs some management overhaul to handle teams properly which is lacking. the company seeks your feedback, however actual action points remain unattended. same old hr policies which needs to be changed with changing times company is bit hesitant to invest on employee upskilling and so there will be very less outside training programs, only product related trainings are given health insurance and the tpa are really bad with less maternity benefits company is manager friendly, not employee friendly

Lead Software Developer in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

5.0

• posted on 27 Apr 2023

5.0

for Salary and Benefits

Likes

The work culture and the compensation is great. So is the work life balance.

Dislikes

Appraisal are very generic to make sure everyone is happy. There is no much difference between high performer and average performer hike.

Development Consultant (working remotely)

Full Time

Engineering - Software & QA Department

1.0

• posted on 05 Aug 2023

1.0

for Salary and Benefits

Likes

Leave and other benefits are good

Dislikes

Pay is veeeereyyy less. That think they offer more as per other company which is not and pay is less as per exp and they also give single digit increment which again they think that it is very high. Do not have any benefits as product based company. Looks worst than service based. Low pay and politics Less growth and demotivated enviornment

Administration Executive (working remotely)

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 06 May 2023

3.0

for Salary and Benefits

Likes

- Great work-life balance - Upper management gives freedom to execute things your way, just get things done - Work culture is good and managers are supportive

Dislikes

- No overseas opportunities to travel and work - Salary is not up to market standards (if salary is not a concern for you, it's a really good company to work for)

Staff Accountant Senior (working remotely)

Full Time

Finance & Accounting Department

1.0

• posted on 21 Dec 2023

3.0

for Salary and Benefits

Likes

I am happy with company policy .but not happy with the management.sibce I left there are lot of people joined and left within a year.

Dislikes

Poor and micro management.They want their employee to work till 10pm without extra pay. And if someone takes 2 hours off, they simply ask to apply half day leave.

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Salary Discussions, Hike & Promotions

a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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CSG International Service Desk Analyst Salary FAQs

What is the salary of Service Desk Analyst at CSG International?

Service Desk Analyst salary at CSG International in India ranges between ₹4.2 Lakhs to ₹6.0 Lakhs for experience between 2 years to 3 years. According to our estimates it is 19% more than the average Service Desk Analyst Salary in India. Salary estimates are based on 5 latest salaries received from various employees of CSG International India.

How does the salary of a Service Desk Analyst at CSG International India compare with the average salary range for this job?

The average salary of a Service Desk Analyst at CSG International is 19% more than the average salary of a Service Desk Analyst in India. To know exact salary insights, login to view.

What are the top skills required to work as a Service Desk Analyst at CSG International?

Windows OS, Service Desk, Helpdesk, SLA and ITIL are some of the popular skills required to work as a Service Desk Analyst at CSG International India.

Which similar companies are paying more than CSG International to a Service Desk Analyst in India?

Teradata Service Desk Analyst Salary - ₹8.5 Lakhs to ₹11.5 Lakhs per year
Pegasystems Service Desk Analyst Salary - ₹5.5 Lakhs to ₹9.3 Lakhs per year
Amdocs Service Desk Analyst Salary - ₹3.6 Lakhs to ₹10.0 Lakhs per year
Globant Service Desk Analyst Salary - ₹4.5 Lakhs to ₹6.0 Lakhs per year

What is the salary of a Service Desk Analyst in companies similar to CSG International in India?

TCS Service Desk Analyst Salary - ₹2.4 Lakhs to ₹9.0 Lakhs per year
Tech Mahindra Service Desk Analyst Salary - ₹2.1 Lakhs to ₹7.7 Lakhs per year
Wipro Service Desk Analyst Salary - ₹1.8 Lakhs to ₹7.8 Lakhs per year
Infosys Service Desk Analyst Salary - ₹2.0 Lakhs to ₹7.5 Lakhs per year
24/7 Customer Service Desk Analyst Salary - ₹2.1 Lakhs to ₹5.4 Lakhs per year

What is the estimated take home salary of a Service Desk Analyst at CSG International in India?

The estimated take-home salary of a Service Desk Analyst at CSG International ranges between ₹38,871 per month to ₹40,053 per month in India. The take-home salary calculation is based on the average CSG International Service Desk Analyst salary in India which ranges between ₹4.2 Lakhs to ₹6.0 Lakhs per year for employees with experience between 2 years to 3 years. Check how did we calculate take home salary?

What is the notice period for Service Desk Analyst at CSG International?

According to AmbitionBox, 100% of the CSG International Service Desk Analysts reported a notice period of 2 Months.This is based on 1 response on AmbitionBox in last 2 years.

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CSG International Service Desk Analyst Salaries

CSG International Service Desk Analyst salary in India ranges between ₹4.2 Lakhs to ₹6 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 CSG International latest salaries received from various employees of CSG International.