Concentrix Corporation Customer Success, Service & Operations Department Salaries in New Delhi

Likes

...long without any further appraisals and increments this company is good for you. Now if you want increments and good salary. You'd need to switch from this organisation as there aren't any good increments.

Dislikes

Politics ... Too much politics

Likes

Good batchmates, nice manager(sometimes get frustrated by pressure of performance by upper managers),good environment, work from home

Dislikes

Salary:( didn’t got appraisal that much only 600rs increase in salary lol, work time( if you’re working from home you will have to work like a robot and only 1 hr break rarely may get exception, in office can get more exception in break, I took 2:30 hr break sometimes next day my manager scratched his head for exception reason, poor promotion even if you preformed well(politics)

Likes

Salary on time Location good Facilities are good

Dislikes

Very low salary No appraisal and promotion for tanure employee Tanure employee get less salary in comparison to new hire employee having only one or less than year experience I wasted everything at this company

Likes

Nothing, and it is the worst company imaginable. The senior staff here are utterly incompetent; instead of addressing poor performance within their ranks, they are dismissing newcomers. I was here in Sprint Process(Thunder Process). The entire operation here is riddled with dishonesty towards customers. The agents, driven by greed, deceive customers to secure their own incentives, making false promises and deferring issues. Consequently, when these frustrated customers return and encounter another agent, they face the fallout of the previous agent's lies. The company fails to take action against these deceitful agents and instead penalizes employees by removing them from the organisation because of low promoter score and fails to understand that the scores are result of false promises made by previous agents to earn incentives and new comers suffer due to the false promises made by other agents. What can one expect from such a company full of incompetence and dishonesty?

Dislikes

Everything be it process, salary, job security. Job security and process is worst here because of trash management.

Likes

Timely salary, professionalism, gym, office building

Dislikes

...ocess and they were asked to resign because client's wanted to reduce workforce. Salary is very less compared to other reputed companies and you only get 5-6% appraisals and even if you're promoted you only get around 10% hike. I've worked more than 5 years in this company but now my salary is very less, I regret working here. I thought that getting promoted will help in increasing the salary but it really didn't. Even at manager level I'm getting salary that is being offered at associate level.