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Concentric

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3.8

based on 138 Reviews

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Kolkata
Customer Success, Service & Operations

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Concentric Customer Success, Service & Operations Department Salaries in Kolkata

based on 4 latest salaries
Designation Avg Annual Salary Open Jobs

Case Manager

1 - 2 years exp. · Kolkata (AmbitionBox Estimate)
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₹3 L/yr - ₹3.8 L/yr

Sales Advisor

Fresher · Kolkata (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.9 L/yr

Senior Representative

2 years exp. · Kolkata (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Last Updated: 14 Nov, 2023

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2w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for Concentric

1.6

Rated by 3 employees for salary & benefits

Customer Service Representative in Vadodara

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 28 Dec 2023
4.0
 for  Salary and Benefits

Likes

Salary was on time... Atmosphere is good. Canteen. Infrastructure is good. Main head was kind to us.

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Dislikes

Leave was staring to end was issue. I have to beg for it! Ok they can train us better.. about the process. About the product.. There's going to pressure in this BPO line or say Target based programs. Had good days bad days. So 3/5.

read more

Customer Service Executive in Gurgaon / Gurugram

Customer Success, Service & Operations Department

4.0
  •  posted on 22 Dec 2021
3.0
 for  Salary and Benefits

Likes

...they will change your process and you have to start learning again from scratch. Salary is good.

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Dislikes

There is no job security when you are performing well still you get asked to go to a new process and start from scratch.

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Senior Proprietor in Pune

Full Time

 · 

BFSI, Investments & Trading Department

4.0
  •  posted on 26 Jul 2023
2.0
 for  Salary and Benefits

Likes

Yes I like process All company environment All employees very nice All manager very nice 🙂 My opps manager abhiranjan is best 👌👍😊

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Dislikes

Transport Please provide bith side transport Dog in the parking Salary Increment

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Employee in Bangalore / Bengaluru

Non voice process Department

2.0
  •  posted on 18 Feb 2022
4.0
 for  Salary and Benefits

Likes

The work place is very great for the fresher and all the benifts are giving by the company .....time to time their

Dislikes

The worst thing is the salary is very low is to improve the salary on the time it will successful

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Customer Service Associate in Aurangabad

Other Department

4.0
  •  posted on 28 Dec 2018
4.0
 for  Salary and Benefits

Likes

Salary /apprais and work environment

Dislikes

. ompensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.

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Concentric interview questions by designations

Technical Support Engineer (3)Process Associate (2)Customer Service Representative (2)Customer Service Executive (2)
View all 34 interview experiences

Know more about Concentric Kolkata

More about working at Concentric

Concentric Salary FAQs

How much does Concentric pay per year?
The average Concentric salary ranges from approximately ₹1 Lakh to ₹3 Lakhs per year for a BPO Executive and ₹10.1 Lakhs to ₹20 Lakhs per year for a Technical Lead. Salary estimates are based on 4 Concentric salaries received from various employees of Concentric. Concentric employees rate the overall salary and benefits package 1.6/5 stars.
What is the highest salary in Concentric?
The highest-paying job at Concentric is a Technical Lead with a salary of ₹10.1 Lakhs to ₹20 Lakhs per year. The top 10% of employees earn more than ₹10 lakhs per year. The top 1% earn more than a whopping ₹33.44 lakhs per year.
What is the minimum salary in Concentric?
Minimum salary at Concentric depends on the role you are applying for. For Customer Service Representative the minimum salary is ₹1.5 Lakh to ₹3.1 Lakhs per year, and for Advisor the minimum salary is ₹2.2 Lakhs to ₹3 Lakhs per year and so on.

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Average annual salary in Customer Success, Service & Operations department at Concentric , Kolkata is INRunlock blur . Salary estimates are based on 4 Concentric latest salaries received from various employees of Concentric.

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